Mercure Norwich Hotel

Property class: 4

Choose dates to view prices

A terrace, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Mercure Norwich Hotel. The on-site international cuisine brasserie, Brasserie Restaurant, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • Bar
The current price is ￥13,196
￥15,835 total
includes taxes & fees
Oct 4 - Oct 5

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room, 1 Double Bed

A hotel room with a bed, desk, chair, and a television.

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

A hotel room with a bed, a desk, a chair, a small table with a flower arrangement, and a window with curtains.

Classic Room, 2 Twin Beds

7.8 out of 10
Good
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Double Room, 1 Double Bed

Three bottles of Elemental Herbology shampoo, body wash, and conditioner on a tiled wall near a shower.

Privilege, Double Room, 1 Double Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed

A hotel room with a bed, a TV, a red chair, a wooden cabinet, and a green carpet.

Superior Suite, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed with Sofa bed

A hotel room desk with a lamp, a book, a bottle, and a mirror.

Classic Room, 1 King Bed with Sofa bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the neighborhood

Located in Norwich, Mercure Norwich Hotel is in the business district and near the airport. Norwich Puppet Theatre and St John the Baptist Cathedral are local landmarks, and travelers looking to shop may want to visit Magdalen Street and Market Place. David Lloyd Leisure and Sweetbriar Marshes are also worth visiting. Visit our Norwich travel guide
Map
NR3 2BA, England, Norwich, 121-131 Boundary Road

What's nearby

  • An open-air amphitheater with a metal frame and glass walls, surrounded by a grassy field and trees with autumn foliage.
    University of East Anglia
    7 min drive - 4.6 km
  • David Lloyd Leisure
    5 min walk - 0.4 km
  • Sweetbriar Marshes
    17 min walk - 1.5 km
  • Anderson's Meadow
    3 min drive - 2.0 km
  • Wensum Park
    3 min drive - 2.3 km

Getting around

  • Salhouse Station
    11 min drive
  • Norwich (NWI-Norwich Intl.)
    4 min drive

Restaurants

  • McDonald's
    4 min walk
  • McDonald's
    4 min drive
  • Burger King
    9 min walk
  • The Whiffler
    3 min walk
  • KFC
    17 min walk

About this property

Mercure Norwich Hotel

  • Upscale hotel near Norfolk Broads
  • Take advantage of a terrace, dry cleaning/laundry services, and a bar at Mercure Norwich Hotel. The on-site international cuisine brasserie, Brasserie Restaurant, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi and conference space are available to all guests.
  • You'll also enjoy perks such as:
    • Free self parking
    • Buffet breakfast (surcharge), luggage storage, and multilingual staff
    • ATM/banking services, smoke-free premises, and meeting rooms
    • Guest reviews give good marks for the overall condition
  • Room features
  • All 107 rooms offer comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes.
  • Other amenities include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and shower/tub combinations
    • Flat-screen TVs with digital channels
    • Electric kettles, heating, and daily housekeeping

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￥13,540 total
includes taxes & fees
Oct 18 - Oct 19
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 9:30 AM on weekdays and 5:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator

More

  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Mercure Norwich Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Norwich Hotel?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at Mercure Norwich Hotel on Oct 4, 2026 start from ￥13,196, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Norwich Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Norwich Hotel?

Check-out is at 11:00 AM.

Where is Mercure Norwich Hotel located?

Situated near the airport, this hotel is within 1 mi (2 km) of David Lloyd Leisure, Sweetbriar Marshes, and Hellesdon Hospital. Anderson's Meadow and Catton Park are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Norwich Hotel Reviews

7.4

Good

7.8

Cleanliness

6.8

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 161 out of 641 reviews
Rating 8 - Good. 224 out of 641 reviews
Rating 6 - Okay. 157 out of 641 reviews
Rating 4 - Poor. 71 out of 641 reviews
Rating 2 - Terrible. 28 out of 641 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, courteous staff, plentiful parking
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was lovely although the rest of the hotel was tired and looked run down and closed from the outside. I would not have felt safe staying there if I had travelled on my own.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness
Good hotel some of the areas could do with a spruce up looks tired in places. The staff are all very friendly helpful and polite. Breakfast was excellent with food variety.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay all round. Friendly and helpful staff.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay, great location, friendly, helpful staff.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
We had a 1 night stay for a quick break the staff were excellent and so helpful couldn't have done more, will certainly go back there again food was great
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff good breakfast
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay here will return food was very good and bed very comfy
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of parking. Friendly and helpful receptionist. Room was a good size, very comfortable bed. Breakfast selection was excellent.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Hotel very clean, staff friendly, good breakfast, good location but building/decor getting tired.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple's weekend

Friendly staff, large comfortable beds, powerful shower. Good selection at breakfast. Have stayed twice and would stay again.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast freindly check in
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The room was clean and warm The breakfast was good ) buffet style) Staff helpful But the hotel is old and tired carpets etc need replacing couldn’t see a lift anywhere if you had needed one
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Really helpful and friendly staff. Especially the lady receptionist.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay following a friends birthday party at the venue. The hotel delivered everything I expected and a very tasty breakfast.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Staff & service
The location was good and ample parking. The property and facilities were however very dated throughout
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

A quick trip to vist some friends and stayed in this pleasant hotel. A good standard hotel and a wonderful breakfast.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Norwich

Very nice stay staff so kind and helpful lovely people food very good wonderful stay Very comfy
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplistic check in courteous service throughout
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice comfortable bed after a 5 hour journey could not fault the room 👍
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly what we needed for an overnight stay

Welcomed by Abbie and was very clear in her communication. Room was clean and tidy. Breakfast was just right to set us up for the day. Good location for local university campus.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay for two nights. Helpful staff and will use again now I’m aware of it. Many thanks.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Liked: Room comfort
Clean and tidy , food was ok bit short staffed in the evening o e member of staff doing the reception and the bar and the food was a bit over priced for what it was , was nice quiet hotel though and served its purpose
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Stay overall was good. Breakfast was excellent Bathroom needs improvement ; hot and cold water mixer not working
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities, room comfort
Arrived early and the lady on reception arranged for our room to be made up to allow us to check in, above and beyond service. Lovely room and we were lucky to have air con on the hottest day of the year. Bar area nice we didn't eat so can't rate the food. Only slight niggle was there was no outside area to enjoy the sun
Stayed 1 night in Jun 2025