ノースウッズ モール周辺のホテル

「the location seems kind of isolated; perhaps they are remodeling but it just seemed outdated and it wasn't very clean. 」

「I had a very concerning experience during my recent stay. Upon opening the sofa bed in our room, I discovered bedbugs. After checking further, a chair in the room was heavily infested. One member of our party works in pest control and confirmed the issue immediately. I reported this to the front desk and requested someone come inspect the room, but staff refused. Due to the conditions, we did not stay in the room and were moved to another hotel. At that time, I was clearly told that I would...

「Room was clean the staff nice the property is dated and needs a lot of cleaning up their phone system didn't even work」

「Nice」

「Comfortable, clean, updated, basic. Frig and microwave but not a single outlet in room. Had to plug phone in in bathroom- ok, don't mind basic, but an outlet would have been nice.」

「I attempted to check in when i made reservation to sleep there for the night and no one was at front desk neither did they answer the phone when i called reservations center to transfer call to the office」

「追加のハンガーは借りられませんでしたが、シャワーの不具合にすぐに対応してくれたりなど、従業員の方々の対応は良かったです。 ホテルの目の前に良いファミリーレストランがあって便利でした。」

「Dirty」

「I booked at this property but had to cancel due to an emergency and they would not let me cancel. The property could not be contacted to even let them know what was going on. Do not stay at this hotel. A SCAM.」

「We checked in and found our room door was open and a fan in the room drying the carpet which was still wet. Went back to desk they removed the fan.the room was suppose to have a refrigerator but was not there.i went back to front desk she came to room to check then had one brought to us.the room had no chair to sit in at all. They hadto bring a chair for us.noticed room cold found a window open .there was only one partial roll toilet paper no extra one.again had to ask for another roll there was...

「Room could have been cleaner (sheets) . But not terrible …」

「The room was dirty. The staff were not helpful at all. The gentleman that checked us in opened the door to our room after my husband made a trip to the car. The door was not shut all the way and he opened it just to tell me to make sure to keep door closed, he also had another customer with him. 」

「日本で申し込んだ時、喫煙部屋、Wifiなしであったが、ホテルでは、全部屋禁煙、Wifi有であった。　ホームページの情報を更新頂きたい。」

「Hot tub hot」

「Some staff were helpful, many were not. Always something seemed to be missing or out - internet, regular milk, ice cream, printer not working in the business center, no carts or assistance with check-in; confusing entrance location, had to change rooms upon check-in - not as advertised on web; did not shovel snow on front walk - safety issue. Very different experience than our wedding night and reception 50 years ago.」