"Great hotel.
Only complaint is they add a mandatory gratuity to a “complementary” buffet style breakfast with no one attending the table and everything is self service.
I don’t mind tipping, but when you have mandated tipping, you do not encourage good customer service, because they are guaranteed a gratuity and they do not have reason to do more than is required by their employer.
I still believe gratuities (tips) are for services rendered, not for tips expected.
That being said I did not have a negative experience other than the waiter asked if I had been there before and when I said yes, he just said “well then you know what to do” and walked away.
Funny thing is when we checked in, the guy at the counter told us there was a 5 dollar charge for breakfast , then said next week they are not charging that fee because it upsets people staying there. I then I asked, then why are still charging the gratuity and he didn’t say.
Normally I would have tipped more than $4.99, but since they didn’t nothing except pick up my plates after I left, I didn’t see a reason to have left anything. I understand the prices are going up everywhere but don’t advertise a Free Breakfast when you charge 4.99. It is not a free breakfast. The description at booking should state “fees apply.”
Other than that small complaint, The hotel is nice, food was good and the view is great. "
Are you searching for a great accommodation for your luxury getaway to Northridge?
Expedia can help you arrange a flight to Van Nuys, CA (VNY) airport or Hollywood Burbank Airport (BUR) airport, and then you can select from various places to stay that will deliver the luxury you'd like to find. Amenities are important when you plan a trip, so we make it easy to get what you'd like to make your stay relaxing and comfortable. If you want an upscale hotel with fine dining, a spa, or several swimming pools, Expedia can help you find the best luxury hotel experience that Northridge has to offer. During your visit, you might want to enjoy the restaurants which Northridge is known for.
When can I expect good weather in Northridge?
Planning for the weather is an important factor for making your trip to Northridge a success, especially when you're splurging. The hottest months are usually August and July with an average temp of 74°F, while the coldest months are February and December with an average of 55°F. Average annual precipitation for Northridge is 12 inches.
What's there to see and do in Northridge?
Experience Northridge with a stop at Valley Performing Arts Center, Historic Orange Grove, and The Matadome. If you have a bit of extra time while you're in the area, you might want to check out Universal Studios Hollywood and Six Flags Magic Mountain.
How can I get around Northridge?
It's easier to get around town in style when you know your options. If you want to venture outside of the area, ride aboard one of the trains from Northridge Station.