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"Good"

"Great stay! Clean room, friendly staff, and a relaxing pool area. The spa was warm and comfortable. Would definitely stay again."

"Apartment was very clean on entry and it smelt nice too. Only gave a rating of 3 for clealiness due to no duvet covers being placed on the inners and were topped with white sheets only which i found very unhygenic so washed and dried them before using. Also fire alarm went off at 5am and we evacuated and didnt get back in until 535am. Other residents said it also happens 2 days prior at 6am and others have written about smoke alarms going off at 1am. the reason given was spiders or geckos must be tripping the senses which is not pleasant. Other than that it was an enjoyable stay.location given in text was different to apartment block allocated. "

"We had a fantastic stay at JW Marriott Surfers Paradise and would absolutely return. From the moment we arrived, the service was warm, attentive, and genuinely welcoming. The check-in process was smooth, and we felt well looked after throughout our stay. The hotel itself is beautifully maintained, with a bright, relaxed atmosphere that makes it easy to unwind. Our room was spacious, very clean, and thoughtfully designed, with a comfortable bed and great views. Everything felt high quality without being overly formal. One of the standout features is the pool area, which is exceptional. The lagoon-style pool with the sandy beach and the saltwater fish experience really sets this property apart. It feels more like a resort than a city hotel, which made our stay feel like a true getaway. The location is also ideal—close enough to Surfers Paradise to access restaurants, shops, and the beach easily, but just far enough away to feel calm and quiet. Overall, this is a well-run hotel that delivers a premium experience without losing a personal touch. Highly recommended for couples or anyone looking for a relaxing escape on the Gold Coast."

"Apartment was generally clean but the spa bath hadn't been cleaned so had to clean ot before using it. Q1 is supposed to be luxury but it's not any more. The pool was great but the spa and indoor pool fèlt like you were in a garage. It was pretty disorganised checking in and finding the entrance probably due to the ongoing construction."

"The rooms were spacious,clean and welcoming..Staff were amazingly helpful and friendly "

"The staff were polite and helpful and i would recommend Voco to friends and family "

"so excited when I booked this property, it was higher price than most properties in surfers Paradise Gold Coast arrived. Everything is dated carpet in the hallways ice machines didn’t work the entire time on each floor bathrooms are a combination triangular Jacuzzi shower bathtub terrible open the mini bar fridge there’s dust mold not clean at all for the price. This place should be half the price. The only thing that saves this property are the ocean views from the ocean room which we booked. Staff is so so Summer wonderful but most don’t really care lastly departing on Sunday they have advertisements all over the hallways for a. c seafood buffet, unlimited champagne or beers for AU$110 when you get down to the buffet they tell you all the signs are wrong. It’s an additional $40 for the unlimited mimosas and beers loved our time.f the Gulf Coast, but probably would haver a property, especially for the high price"

"Friendly staff. Very clean appartment. Fully equipped with everything you need. Just starting to show its age but didn’t bother us. Nothing to worry about. Very close to tram stop. Only thing was construction next door but that’s not Artique fault "