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「All staff I dealt with were great especially the two managers that were on duty. Renovations look decent but you can tell it’s cheaper furniture. Floors in the room were not very clean in some spots, and the top on the bed was dirty. Their “brand standard” breakfast is a major letdown, boring and not appetizing. You can tell the switch the a Comfort is making the hotel run down. You can tell they need some touch up maintenance in the rooms due to the renovation's. Stayed here about 2 years ago...

「Loved the evening staff and cleanliness. Pool and gym times are amazing for our work schedule as we travel. The morning staff was not as friendly as the nighttime- specifically Ms Karen who was wonderful. The coffee machine was delicious, keep this please. The cleanest hotel by far that we’ve stayed at in the area from Kannapolis to Concord. The breakfast was ok- but the staff very loud videos while we tried talking over coffee and the eggs were way too runny to try to eat. But overall great...

「The staff was super friendly.」

「The property was well kept, beautiful area for sitting and the room surprisingly clean and nice for staying, my only thing was I saw one bug but over all it was decent stay there」

「It was ok for the price. 」

「Glass window was cracked. No pillows on the bed. The toilet was loose where it connected to the floor.」

「Pictures are very outdated, unexpectedly had to pay fees for early check in after calling the day before to verify. Not enough parking, cleaning staff will open your door even with the dead bolt locked (we were sleeping). Beds were rock hard, tv only had 4 or 5 channels. We will definitely not be staying at this place again. 」

「I didn’t like the fact that my room wasn’t clean when I went out and was gone all day and for the cleaning person to lie and say I put the disturbing sign on the door was horrible and a lie the bathroom ceiling was cracked and the curtains had holes in them walls had been scratched up it was a mess and my daughter who is disabled didn’t even have a clean towel to use or enough towel for the both of use one towel one rag it was the worst ever and I would like a full refund」

「Clean room. Very friendly General Manager」

「The room and the hotel in general was clean and made me comfortable which is usually hard for me in hotels. The staff were friendly and helpful and I would stay there again for sure.」

「Beds are 」

「The rooms were huge . Very clean hotel」

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「Clean, beds comfortable」

「Hosts were very accommodating and welcoming 」

「We had a terrible experience with the check in staff. The room served it's purpose. Bed was comfy enough. The elevator was out, but the worst part was the staff member at check in. When we came back to the room after our event (close to 1am) our key cards were deactivated. Apparently, we were never checked in and our room was issued to someone else! They occupants walked in and saw our stuff then returned to the front desk. The check in girl was rude, argumentative, and then never actually...

「The master bedroom was separated from the dinette area. Didn't like that we had to go to the front desk for bedding for the fold out couch when the room was booked for 3 adults」

「Clean place n front desk was helpful. Good places to eat around there. Breakfast was really really good」