SEIICHI様、この度はご意見をお聞かせいただきありがとうございます。当ホテルでは、お客様をお迎えすることができ、大変嬉しく思っております。お褒めの言葉をすべて読ませていただき、またニースにお越しいただけるのを楽しみにしております。よろしくお願いいたします。

Dear Yuki, thank you for sharing your feedback. We are sorry that your stay did not meet your expectations. Please feel free to come back to us and explain the reasons for your dissatisfaction. Sincerly yours

親愛なる和幸、 ハイアットリージェンシーニースパレドゥラメディテラネにご滞在いただき、誠にありがとうございます。 あなたが私たちと楽しい時間を過ごしたことを嬉しく思いますが、私たちの朝食の提供があなたの期待に合わなかったことを読んで少しがっかりしました。エグゼクティブシェフが調査できるように、フィードバックを共有しました。 お時間をいただき、誠にありがとうございました。次回ニースに旅行する際に、お迎えできることを楽しみにしております。 よろしくお願いします、 ノエリ・ジヌー 役員補佐

Dear Guest, Thank you for taking the time to share your excellent rating with us regarding your stay at Hyatt Regency Nice Palais de la Méditerranée. We thank you for your recommendation and we hope to welcome you back very soon to our hotel for your future travels to Nice and to the French Riviera. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you so much for taking the time to share your experience at Hyatt Regency Nice Palais de la Méditerranée. It was a pleasure to welcome you and we are glad to learn that you enjoyed your stay thanks to your comfortable sea-view room and the quality of our service. Please be assured that we shared your comments with all our teams as we are striving every day for excellence. We hope to welcome you back to our hotel during your future travels to Nice and to the French Riviera. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you so much for taking the time to share your experience at Hyatt Regency Nice Palais de la Méditerranée. It is such a pleasure to read your wonderful comments concerning the perfect location of the hotel on the Promenade des Anglais, facing the Mediterranean Sea, and the professionalism of our staff. Please be assured that your comments have been shared with the entire team. It is a great reward for all of us as we all constantly strive to offer each of our guests an outstanding experience. We sincerely thank you for your recommendation and we hope to welcome you back very soon to Hyatt Regency Nice Palais de la Méditerranée for your future travels to the French Riviera. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you for taking the time to share your positive rating with us regarding your stay at Hyatt Regency Nice Palais de la Méditerranée. We hope to have the pleasure of welcoming you back to our hotel for your future travels to Nice and to the French Riviera. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you very much for taking the time to share such an excellent rating with us, following your stay at Hyatt Regency Nice Palais de la Méditerranée. We thank you for your recommendation and we hope to welcome you back very soon during your future stays on the French Riviera. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you for taking the time to write a review on Hotels.com following your recent stay at Hyatt Regency Nice Palais de la Méditerranée. We are absolutely sorry to hear about your disappointment regarding the taxi fees from the airport. Indeed, there is now a fixed rate from the airport to the city center (and back): €32 per way. Please be assured that your feedback is essential for us to improve your future experience, and that your comfort and your satisfaction are our priority. We hope to have the pleasure of welcoming you back to Hyatt Regency Nice Palais de la Méditerranée for your future travels to Nice and to the French Riviera. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you for taking the time to write a review on Expedia following your recent stay at Hyatt Regency Nice Palais de la Méditerranée. It was a pleasure to welcome you to our hotel and we are very happy to learn that you had a very pleasant stay with us. We look forward to welcoming you back during your future travels to Nice and to the French Riviera. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you for taking the time to write a review on Expedia following your recent stay at Hyatt Regency Nice Palais de la Méditerranée. We are absolutely sorry to hear that our indoor-outdoor heated pool and the Turkish bath did not meet your expectations. Please be assured that your feedback is essential for us to improve your future experience. Your comfort and your satisfaction are our priority and we would cherish the opportunity to welcome you back to demonstrate this. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you so much for taking the time to share your rating with us, following your stay at our hotel. We thank you for your recommendation and we hope to welcome you back very soon to Hyatt Regency Nice Palais de la Méditerranée during your future travels to the French Riviera. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Nice Palais de la Méditerranée. We are very happy to hear that you had an enjoyable stay and we hope to have the pleasure of welcoming you back to our hotel for your future travels to Nice. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you so much for taking the time to share such a positive rating about your recent experience at Hyatt Regency Nice Palais de la Méditerranée. We hope to have the pleasure of welcoming you back to our hotel for your future travels to Nice and to the French Riviera. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you for your positive rating on Hotels.com, following your stay at Hyatt Regency Nice Palais de la Méditerranée. We sincerely thank you for your recommendation and we hope to welcome you back very soon during your future travels to the French Riviera. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Nice Palais de la Méditerranée. It is a pleasure to read that you had a perfect experience and we look forward to welcoming you back to our hotel for your future stays in Nice and on the French Riviera. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Nice Palais de la Méditerranée. We are very pleased to hear that you had an enjoyable stay with us. However, we are absolutely sorry to hear about your disappointment concerning your bathroom. Please be assured that we pay all our attention to your feedback as your comfort and your satisfaction are our priority. We hope to have the pleasure of welcoming you back to our hotel for your future travels to Nice and to the French Riviera. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you for sharing your rating with us on Expedia, further to your recent stay at Hyatt Regency Nice Palais de la Méditerranée. We are truly delighted to learn that you had an excellent stay and that you would recommend staying with us. Looking forward to the pleasure of welcoming you back for your future travels to Nice and to the French Riviera, Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you so much for your positive comment on Hotels.com, following your recent stay at Hyatt Regency Nice Palais de la Méditerranée. We are very happy to read that your room, the quality of our services and your breakfast experience met your expectations. It is also a great pleasure for us to learn that you enjoyed our beautiful indoor outdoor swimming pool during your stay with us. We will be very grateful to welcome you back during your future travels to Nice and to the French Riviera. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you for taking the time to write a review on Expedia, following your recent stay at Hyatt Regency Nice Palais de la Méditerranée. We sincerely apologize for the inconveniences you experienced concerning your room, as this is not the quality of service we pride ourselves on. We are also very disappointed to read that you did not have a positive breakfast experience. Please be assured that your feedback is essential for us to improve your future experience, and that your comment has been shared with our concerned managers. Your comfort and your satisfaction are our priority and we would cherish the opportunity of welcoming you again at Hyatt Regency Nice Palais de la Méditerranée to demonstrate this. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Nice. We are very disappointed to learn that you did not like the bread served for breakfast. Please be assured that we shared your comment with our Executive Chef Cyril Cheype as your feedback is essential for us to improve your future experience. Regarding the parking, unfortunately it is not the private parking of the hotel but a public one. However we pay all our attention to your comment to improve your future experience. We sincerely thank you for your review and we hope to welcome you back to Hyatt Regency Nice Palais de la Méditerranée during your future stays on the French Riviera. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you so much for sharing your feedback regarding your recent stay at Hyatt Regency Nice Palais de la Méditerranée. It is a real pleasure to learn that you had an amazing stay and that you are willing to come back to our hotel for you future stays. We are looking forward to welcoming you back to Hyatt Regency Nice Palais de la Méditerranée for your future travels to Nice, Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Nice Palais de la Méditerranée. We are very happy to learn that you had a wonderful dining experience on our beautiful terrace, and that you enjoyed the sea view. We are looking forward to welcoming you back during your future stays in Nice. Best Regards, Floriane Malignon Director of Communications

Dear Guest, Thank you for your rating on Expedia, following your stay at Hyatt Regency Nice Palais de la Méditerranée. We hope to welcome you back for your future travels to the French Riviera. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you so much for taking the time to write a review on Expedia concerning your recent stay at Hyatt Regency Nice Palais de la Méditerranée. We are very happy to hear that you had a very nice stay and that you especially enjoyed our facilities and your dining experience. We thank you for your recommendation and we look forward to the pleasure of welcoming you again for your future travels to the French Riviera. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Nice Palais de la Méditerranée. We were very happy to welcome you at our hotel and it is such a pleasure to read your wonderful comments concerning our professional staff, your comfortable room and the central location of the hotel which is perfect for exploring Nice and the French Riviera from Cannes to Monaco. We thank you for your recommendation and we hope to have the pleasure of welcoming you back to Hyatt Regency Nice Palais de la Méditerranée for your future stays in Nice. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you for taking the time to share your experience at Hyatt Regency Nice Palais de la Méditerranée on Hotels.com. It is such a pleasure to read your wonderful comments concerning our breakfast buffet and the comfort of your sea view room. We are also truly delighted to hear that our Concierges helped you with your requests and met all your expectations. Please be assured that we were thrilled to share your wonderful feedback with them! This is so rewarding for all of us to read such nice comments as we are striving every day for excellence. We thank you for your recommendation and hope to welcome you back very soon to Hyatt Regency Nice Palais de la Méditerranée during your future stays in Nice and on the French Riviera. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you very much for taking the time to write such nice comments following your stay at Hyatt Regency Nice Palais de la Méditerranée. It is such a pleasure to read that you enjoyed the central location of the hotel and the professionalism of our staff. We thank you for your recommendation and we hope to welcome you back during your future travels to the the French Riviera. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you for your score on Expedia, following your stay at Hyatt Regency Nice Palais de la Méditerranée. It will be a pleasure to welcome you back to our hotel for your future travels to the French Riviera. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you for taking the time to write a review on Expedia following your recent stay at Hyatt Regency Nice Palais de la Méditerranée. It is such a pleasure to read your wonderful comments concerning your room with sea view, the welcome amenities and your breakfast experience on our terrace offering a beautiful view over the Mediterranean Sea. We look forward to the pleasure of welcoming you back very soon. Best regards, Floriane Malignon Director of Communications

Dear 全体感想, Thank you very much for taking the time to share your experience following your recent stay at Hyatt Regency Nice Palais de la Méditerranée. It was a pleasure to welcome you to our hotel and we are very pleased to learn that you have enjoyed our swimming pool. Regarding hants, we will directly take care of that. We are looking forward to welcoming you back in the future! Best Regards, Caroline Morauw Communications Coordinator

Dear Guest, Thank you for your review, following your stay at Hyatt Regency Nice Palais de la Méditerranée. It is a pleasure to read your kind words on our central location. Please accept our sincere apologies as we can understand from your review that we did not meet all of your expectations. We’ve taken in considerations your remarks and we’ve shared them with the Managers concerned. Thank you again for taking the time to share your experience with us and helping us improve our quality and consistency of our service as our guests’ comfort and satisfaction is our priority. We can understand why you would consider another hotel next time you are travelling to the French Riviera but if you allow us a 2nd chance, we will be delighted to welcome you back and show you what we are capable of. Best Regards, Caroline Morauw Communications Coordinator

Dear Massa, Thank you for your review following your stay at Hyatt Regency Nice Palais de la Méditerranée. It is a pleasure to read your kind words about the cleanliness. Unfortunately, we are a bit disappointed to see that we were not able to fully meet your expectations with regards to your view from the room. We hold our guests’ comments to high consideration and we thank you again for sharing them with us. Best Regards, Caroline Morauw Communications Coordinator

Dear Guest, Thank you very much for taking the time to write such nice comments following your experience at Hyatt Regency Nice Palais de la Méditerranée. We are truly delighted to read that you enjoyed your stay with us thanks to the central location of the hotel and the comfort of your spacious room. We are very touched as well by your kind words regarding our staff and their professionalism. We thank you for your recommendation and hope to welcome you back very soon to Hyatt Regency Nice Palais de la Méditerranée during your future stays on the French Riviera. Best regards, Floriane Malignon Director of Communications

Dear Guest, Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Nice Palais de la Méditerranée. It is a pleasure to read your kind words about the quality of service, your spacious and comfortable room and the central location of the hotel which is perfect for exploring Nice and the French Riviera from Cannes to Monaco. We are also delighted to hear that you enjoyed the professionalism of our Concierges, who helped you with your requests and gave you very nice recommendations for a memorable experience. We sincerely thank you for your review and we look forward to welcoming you back during your future travels to Nice. Best regards, Floriane Malignon Marketing Communication Manager

Chère Lisa, merci d'avoir partagé votre avis avec la communauté Expedia. Nous sommes ravis de vous avoir accueilli au Hyatt Regency Nice Palais de la Méditerranée. Sincères salutations.

Dear Khalid, thank you for sharing your opinion with the Expedia community. We are delighted to have welcomed you to the Hyatt Regency Nice Palais de la Méditerrranée. Yours sincerely

Dear Soubhi, thank you for choosing the Hyatt Regency Nice Palais de la Méditerranée for your stay on the French Riviera. We take good note of your feedback concerning breakfast in your room. Sincerly yours.

Dear Madam Jane, we're delighted to have welcomed you to the half-marathon. Sincerly yours.

Cher Marty, nous vous remercions d'avoir choisi le Hyatt Regency Nice Palais de la Méditerranée à l'occasion de votre séjour sur la Côte d'Azur. Sincères salutations.