2/10 (非常に不満)
Tin
家族旅行
2024 年 3 月 7 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I planned a trip from the US to Vietnam to propose to my gf. When we got there my mom got pulled aside by a staff member and scammed her out of over $100. I paid for a room and paid the extra fee for the extra person already but they told her she needed to pay it. When I found out I went to go talk to the front desk and they said they can’t do anything about it and I needed to talk to Expedia. I chatted with Expedia and they said they talked to the front desk and I needed to go back there and talk to them. I went there and they said they can’t refund me but they’ll give me a credit. We didn’t want to waste it so I just used it for VinWonder, which was not part of our plan, and it was boring and dead so we left after only 2 hours. It was also a waste of a short time we had there.