On our recent trip to NO, I selected this property so my family could stay in one place together instead of getting multiple hotel rooms. The pictures look great, the description made the property seem like just what we needed. Unfortunately, it fell way short.
Upon arrival, it was pouring rain. We circled the block three times in search of the driveway, parking area or drop off location. Finally, I called the property and was informed that there was no place to pull in, and yes, the door marked Natchez (barely visible in the downpour) was the entrance to the building. There was nothing other than some translucent etching on the door to signal we had arrived at the location. We basically had to double park and haul in our suitcases while getting drenched.
When we arrived at the room, all appeared clean and ready for us. Unfortunately, shortly after starting to unpack my sister discovered the ceiling and walls were leaking water. We were told there was a jacuzzi above their room which was leaking, we were told there was a roof leak due to rain. I'm still not sure how the ceiling would start leaking on a 1st floor room, but apparently it's a regular occurrence since the cleaning person huffed upon entry stating she hated the room because she always had to clean up leaks when it rains. Not sure why they would put any guests there without fixing the issue, but alas it appears a standard practice. That might be why the room smelled of wet carpet or mildew once it started drying out.
The unit is on the first floor, but has an upstairs room inside the suite. Unless you are a very hard sleeper do not select this room. The bathroom wall butts up against the elevator shaft so you're treated to the sound of the elevator ascending and descending at all hours of the day and night. The hardwood floors are old and creaky and the walls are paper thin. One night at 3am, our upstairs neighbors returned and walked around and had a group conversation. We could hear every word to the point where we almost joined the discussion to settle a dispute. You will not get a moments rest in this room.
I specifically reserved the room with the attached patio because my family are smokers, only to be told we had to stand outside on the street to smoke. What an annoyance. Also the patio is where the pool is located, so we were treated to the noise of children enjoying the pool, but could not enjoy our outdoor space.
Bottom line, we won't ever be back.