ネバダ美術館周辺のホテル

「1.フロントの係りの方、どの時間帯でも、 大変、誰もさわやかで、丁寧。チェックインは、午後3時以降からのところ、飛行機の都合、午前11時過ぎにホテルに到着したが、12時半過ぎは部屋は用意出来ると言ってくれ、ありがたい対応。 2.部屋は、最上階に近いフロア、眺め、室内の フロ桶、洗面台、改修済みで、素晴らしい、清潔。コストパホーマンス最高。 3.今回の他の都市のヒルトン系2ヶ所、IHG1ヶ所、このホテルより値段がかなり高いところと比べて、中味が大変良かったので、コメントを 書かさせ頂きました。 他のホテルの内容は、コメントしません。 」

「Room was nice. No elevator, only stairs and all rooms are on 2nd & 3rd floor. Terrible sketchy neighborhood. Bartenders were helpful, especially Jess, as there’s no front desk or luggage assistance.」

「場所も中心部にほど近く、周囲に美味しいレストランもあります。スタッフはフレンドリーで、部屋も必要なものが全て揃っていて快適でした。エアコンのタイプが古いのが気になった程度です。」

「First time in Reno, and I enjoyed staying here. Hotel staffers, bell boy, receptionist, cafe and restaurant crew, were very friendly, although my reservation did not show up in their computer upon checking in. I did not figure out how to control the sometimes noisy room fan. The cafe guy was also really friendly. The "Riverfront" is a hip but accessible restaurant, where I enjoyed my dinner. Clean and new structure, an easy-to-find landmark in the city.」

「The Element is a great hotel for Reno. Their breakfast was amazing! The rooms were nice and clean. The staff was extremely polite and helpful. The bar was fabulous as well. The hotel does a lot of little things for the guests which was appreciated such as a happy hour, water and coffee available anytime. The only draw back is the hotel is located on a busy street so it can be loud in the evening.」

「目的に合ったホテル」

「Clean and courteous staff」

「ホテル内で開催された講演会に参加のため５泊利用。空港との間を往復する無料シャトルバスは15〜30分間隔で運行されており便利。別館(北棟)に宿泊したが、フロントから館内徒歩移動で数分であり不便は感じない。部屋は広く、冷蔵庫、コーヒーメーカー、無料の無線LANが備わる。電子レンジが有る部屋と無い部屋があるようだ。カジノ併設のホテルであり、館内の飲食店は充実。持ち帰りメニューを事前にWEB注文できるのは良い。だだし値段は高め。徒歩圏内にセブンイレブンとアジア食材店があり、飲料はそちらで調達した。自動車博物館などがある市街地の方面へはホテル駐車場前のバス停から路線バス「バージニアライン」で片道２ドル。」

「The front desk personnel are top notch. I had issues getting a rental car from the airport and the front desk staff were super helpful. 」

「良い」

「First room smelled like smoke. Then they changed us to another room, but towel rack was falling apart, the desk chair was dirty and we had to put a towel on it to sit. The shower water wasn’t working properly, it would come out hot then cold it wasn’t an even flow.」

「Not very well cleaned, parking area was always full of transient people 」

「The building is old, but it is very well maintained and feels clean. It is also conveniently connected to the adjacent hotel by a skyway. There is a beautiful river nearby, making it suitable for sightseeing beyond just the casino. I would love to visit again.」

「Horrible. Long story but The front desk was not knowledgeable, and no one knew protocols and just made up stuff as they pleased, and when I tried to address the matter they hung up on me. Would never book or stay with this company again. I escalated my experience to the franchise and they too had issues contacting and communicating with this property.」

「Small was terrible」