4/10 (不満)
Julie-Anne H.
2024 年 7 月 11 日
Disappointing
Our stay at Villa Thalassa was blighted by multiple power outages due to overloaded electrics in the villa. The power was also cut off by the electricity company at one point but was restored 2 hours later after a phone call and presumably someone paying a bill! Despite a visit from an electrician, the power cut out almost every day of an 8 day stay, up to 4 times a day, each time necessitating a walk to the sub-station along the road to reset the trip switches, which were hot to the touch. The villa wiring simply cannot cope with the load of normal use by a family. The property manager was quick to respond to problems, and was charming and apologetic, but the problem was not fixed and will plague future guests. We only managed it by curbing our electricity use. One power cut fried a bedroom air-conditioner. It was repaired the next day but we spent an uncomfortable night on the sofa. The villa is clean and spacious but unloved with a long snag list: missing basin plug, unsealed under-sink pipe so cockroaches can walk in, one smoke alarm stored in a drawer with no battery, green tide line around the pool that was not cleaned and stained our swimming costumes, rusty and broken clothes airer, torn outdoor seat cushions. The listing photos are out of date - there are curtain rails but no curtains, and no rugs, so the villa feels bare. There are zero basic supplies - no bin bags, dish cloth, washing up liquid, cleaning spray or even salt. I would NOT recommend this villa.
Julie-Anne H.
2024 年 7 月に 8 泊滞在