Find hotels near National Trust Heritage Centre, Townsville from ￥14,085

"I have to say that i felt so unwelcoming here this time. Like i was a hassle to deal with.. Maybe as i was not dressed in finery. And had been rather flustered trying to find a place to park my motorhome so i could check in. They seemed to really struggle with the bare niceties. Like i was not up to their standards.. I Struggled bringing my luggage in. Yet not 1 person from staff offered to help. They literally just watched me fumble doors open with my hands full.. On my departure, i had requested a late check out when i booked. And asked if it had been granted or not.. but received no replies at all. So i was late checking out. Male staff member was much friendlier than the female and actually brought the luggage trolley up for me. I did ask for it . And again, they stood behind the desk and proceeded to watch me make a fool out of myself trying to get through the doors with an over loaded trolley.. A gentleman who walked in saw me and instantly helped me squeeze out of rhe lobby door"

"Fantastic hotel. Great location next to the Casino. Good dining options, rooms are extremely well appointed for business and pleasure. As someone who travels frequently for work, this is the best Property option in Townsville - only one of its calibre."

"Adequate"

"Good location. Good service."

"Great location. Easy check-in. Friendly staff. Close to restaurants. "

"I have used the Holburn previously many times over the past 10 years. That is why I booked there this trip. I was really disappointed. The property is now very tired looking and in need of a complete refurbishment. My apartment had many cockroaches running around the unit so I had no choice but to put all food etc in the fridge at all times. Thank goodness there were cafes and eateries nearby. The reception staff seemed to keep strange irregular hours, so connecting with them was difficult. Also, read their cancellation policy. They do not refund. Overall, I would not stay there again as it wasn't a pleasant stay."

"This great hotel adjoins the City Arcade, with Woolworths, a chemist, hairdresser, bottleshop and other shops. Very close to everything in the city centre. The temperaturewas kept perfect by the airconditioner. Lovely rooms. Friendly staff. Very clean. Comfortable beds. Slept the best in ages. "

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"The location was great . The bed was the worst bed I have ever slept on avoid level 2 room 8 . It was as hard as a rock , perhaps reception could have mattress toppers on hand should you need it which would have made all the difference from a good stay to a great stay . "