Hotel Costanera

Property class: 2.5

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Hotel Costanera provides a free breakfast buffet and more. Stay connected with free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping

Room options

View all photos for Superior Room

A modern bedroom with a large bed, bedside tables, a chair, and a view of a cityscape through a window.

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Natales, Hotel Costanera is in the city center and near the airport. The area's natural beauty can be seen at Última Esperanza Fjord and Cueva del Milodon, while Costanera and History Museum are cultural highlights. Be sure not to miss outdoor adventures like mountain climbing, cave exploring, and ecotours, or hop on a free bike rental nearby and take a self-guided tour around the aera. Visit our Puerto Natales travel guide
Map
600 Ave Pedro Montt, Natales, Magallanes y la Antártica Chilena

What's nearby

  • A calm lake with a small boat anchored near the shore, surrounded by mountains and a clear sky.
    Última Esperanza Fjord
    1 min walk - 0.0 km
  • Costanera
    8 min walk - 0.7 km
  • History Museum
    9 min walk - 0.8 km
  • Puerto Natales Casino
    12 min walk - 1.1 km
  • Plaza de Armas
    14 min walk - 1.2 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo)
    20 min drive

Restaurants

  • La Colona
    12 min walk
  • Restaurant Última Esperanza
    11 min walk
  • El Puesto Restobar
    12 min walk
  • La Disquería Natales
    10 min walk
  • La Matería
    8 min walk

About this property

Hotel Costanera

  • Hotel in a shopping district
  • Hotel Costanera provides a free breakfast buffet and more. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Free self parking
    • Tour/ticket assistance, a nature reserve, and smoke-free premises
  • Room features
  • All guestrooms at Hotel Costanera include comforts such as premium bedding and laptop-compatible safes, as well as amenities like free WiFi and minibars.
  • Extra conveniences in all rooms include:
    • Hydromassage showers and hair dryers
    • 50-inch flat-screen TVs with digital channels
    • Wardrobes/closets, electric kettles, and heating

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Frequently asked questions

Is Hotel Costanera pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Costanera?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel Costanera?

Check-out is at 11:00 AM.

Where is Hotel Costanera located?

Located in the heart of Natales, this hotel is within a 10-minute walk of Última Esperanza Fjord, Costanera, and History Museum. Puerto Natales Casino and Plaza de Armas are also within 15 minutes.

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Reviews

Hotel Costanera Reviews

9.6

Exceptional

9.4

Cleanliness

9.4

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 22 out of 27 reviews
Rating 8 - Good. 4 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the breakfast is great. The hotel is a little far from the town center and our room is facing a main road. The view is great.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but very clean large room w great breakfast
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay in Puerto Natales. The hotel is new, clean and the staff is super accommodating.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent accommodation just on the edge of town. Simple, clean and friendly with excellent view!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very friendly and approachable.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place - modern. Staff is very friendly and helpful.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good hotel and friendly staff. Nice rooms. But can not recommend as too close to main road and thus noisy. We slept very poorly
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time here! The receptionists were incredibly helpful, making the check-in process a breeze. The breakfast was absolutely delightful, and the lovely lady who prepared it was so sweet. Plus, if you have a car, there's convenient parking at the rear. Overall, it was a fantastic stay!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, bright and sunny, great view. Plenty of space. Comfortable bed. Helpful staff. Good breakfast. It did not have a mini fridge, which would have been helpful as we had snacks for our hiking. And also wish they had a fan- it was warm at night
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Very helpful. Super clean
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern-rustic gem

Hotel Costanera is a charming gem in Puerto Natales. It's got a modern-rustic vibe and has a lovely view of the water and mountains. Location is convenient for walking to town or just along the water on the bike/walk path. Staff is very friendly and helpful, and the included breakfast is really nice with healthy options like fruit, yogurt, cereal, and made-to-order eggs. We had a lovely stay and highly recommend it.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New renovation/construction. Great service and courtesy staff. The location is a little bit off the town center. Barely a walking distance to restaurants
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with sparkling clean, modern, carpet free rooms by the water. Breakfast is included which consists of made to order scrambled eggs and typical continental style spread. The bed was SOOO comfortable, especially right after completing the W trek. Shower was great and super clean - not even any water stains. Room comes with a kettle which was already prefilled with water which is super thoughtful. Front desk was extremely helpful - stored some of my luggage before the W trek & after check out while waiting for my flight. Location is by the water and you can walk along it. It is a bit farther away from the central area with all the restaurants and shops but still walkable. Highly recommend for a stay in the area especially after hiking in TDP.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff was incredibly friendly and truly went out of their way to make my stay enjoyable. The room was very clean and offered a beautiful view. I had a wonderful experience and would gladly stay here again.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing!
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Updated. Large open view so the water and mountains. Approximately 10-15 minute walk from the center of town. Every staff member was friendly. Check-in was easy and smooth. We would definitely stay here again.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
All
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitacion limpia, personal agradable. Buen desayuno
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel novo, a uma caminhada de 10 a 12 minutos até os restaurantes, cafe da manhã muito gostoso com medialuna quentinha e ovos ou omeletes feitos na hora. A equipe solicita, nos atendeu ao nosso pedido de cafe da manha mais cedo e em outro dia nos preparou um box de cafe da manhã pois as vezes os passeios começavam muito cedo.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Stayed 1 night in Dec 2024