The Good: The unit is in a great location with fun shops, restaurants and bars. It is modern with comfortable beds and pretty much everything you would need for your stay. The unit and location deserve an A+.
The Bad: Check-in was a disaster. We had gotten permission the day before our trip for a 2:30pm check-in. We arrived at 3:00pm and there were no keys in the lock box. So we called the manager, who came over in about 10-15 minutes, which was appreciated. When she opened the door, the unit had not been cleaned. We had an event to be at, so the manager waited at the apartment while we quickly got changed in the dirty rental. There were really no apologies at that time. She mostly just threw her partner, Mark, under the bus for not communicating to the cleaning service about the early check-in. I’d buy that, but at 3:30 there was still no cleaning crew there, so in reality, the rental would not have been cleaned even by the normal 4:00 check-in. Since that point, communication has been poor. She mentioned a rental credit, but has not responded since saying she’d check into it. I can’t recommend the unit solely because of management.