Shower provided lukewarm water for 24 hours and no reply to complaint
Defrosted ice box which had not been done in some time
Overpriced and no offer of compensation whence complaining to housemaid , Patrice via her call to management
Donald
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Deborah
グループ旅行
2024 年 4 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We liked the tidy property, inside and outside. Convenient to restaurants.
Deborah
2024 年 4 月に 1 泊滞在
6/10 (普通)
Harry
2024 年 3 月 22 日
Harry
2024 年 3 月に 1 泊滞在
8/10 (良い)
Kevin
家族旅行
2024 年 3 月 18 日
Good and big beds. Smart TV and quality toilet paper.
A tad unaccessible as it is a bit remote and service so so.
Kevin
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Irene
2024 年 3 月 4 日
Clean,quiet, comfy bed and has all you need.
Close to Aldi and Woolworths.
Irene
2024 年 3 月に 2 泊滞在
8/10 (良い)
Steve
2024 年 2 月 26 日
良かった点 : 清潔度
Cheap, clean, comfortable. Id happily stay here again
Steve
2024 年 2 月に 1 泊滞在
4/10 (不満)
Peter
2024 年 2 月 25 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
You get what you pay for but in this case you don't even get that! No-one mans reception. The wrong instructions were given for 'virtual check-in' so the door code didn't work and we couldn't get into our room. Even the special check-in app didn't recognise our confirmation number. We had to phone a contact who was in Sydney to help with entry. When we did get in there was rubbish on the floor, goop on both bedside tables, black hairs on the bathroom sink and a couple of months of dust on the bathroom shelf and skirting boards. When we went to make a cup of coffee there were no mugs in the cupboard and only one glass. We phoned the contact in Sydney again who sent out a local staff member. Patrice was fantastic. She went out of her way to fix the problems and reported our concerns to the property owners.
Peter
2024 年 2 月に 2 泊滞在
8/10 (良い)
Celine、Colomiers
カップルで旅行
2024 年 2 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Très difficile d'accès la piscine n'était nettoyé
Celine
2024 年 2 月に 1 泊滞在
4/10 (不満)
Robin
家族旅行
2024 年 2 月 14 日
気になった点 : 設備とサービス
Nobody at hotel. Everything is through an app on your phone which of course required email and data plan which isnt a given. Also required two different logins on the app to open both rooms reserved. More data roaming costs.
The property isnt getting needed attention either. Ripped screens, missing hair dryer, dead batteries in the tv remote, dirty silverware in the room, no coffee mugs in one room and no tumblers in the other. Ok to sleep but not a good experience.