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イッツ ルームの口コミ

イッツ ルーム
Vico Figurari 2, Naples, NA

口コミ

9.4

最高に素晴らしい

評価 10 - 78 件の口コミ中 61 件が非常に良い" "
評価 8 - 78 件の口コミ中 14 件が良い" "
評価 6 - 78 件の口コミ中 1 件が普通" "
評価 4 - 78 件の口コミ中 0 件が不満" "
評価 2 - 78 件の口コミ中 2 件が非常に不満" "

9.6/10

清潔度

9.2/10

スタッフとサービス

8.8/10

設備とサービス

9.4/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

sue

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a great stay at your property. Property was clean, updated, a good value and in a terrific location. We appreciate that you worked with us on early baggage drop off. Our quick Naples stay was outstanding. Thank you.
2024 年 4 月に 1 泊滞在

8/10 (良い)

Peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Room is in a very desirable location, clean and well taken care of. Nothing fancy but very good value for your money.
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Colin、Ann Arbor

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice comfortable hotel. Great location for walking around town. We liked the keyless entry system.
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Sandra

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super séjour. Tout était parfait
2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Giulia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
posizione nel cuore di spaccanapoli, molto centrale e camera molto spaziosa e curata. soprattutto sono rimasta molto soddisfatta della gentilezza e disponibilità degli host, veramente carinissimi!
2023 年 11 月に 2 泊滞在

2/10 (非常に不満)

Astrid

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The stuff was very unfriendly, we didn't get the code for the door. He didn't pick up our phone call. We had to write an e-Mail and wait another 20 minutes 'till he arrived. At the end, when we already were back home he wanted the city tax (should check that in advance). He wanted more, than from ebookers was commended. Never agan!
2023 年 10 月に 3 泊滞在
Francescoからの返信 (投稿日 : 2023 年 10 月 19 日)
Dear guest,First of all, thank you for taking your time to review the property.But I believe that lies do not belong to us, our service is differentiated by quality and friendliness.Too bad we can't attach the conversations that took place.Guests must complete web check in before they can receive access codes to enter their room.And this is described in the confirmation email and the reminder email 7 days before arrival. If you don't read emails it's not our fault.Furthermore, there was an electricity outage upon your arrival (which was before the check-in time). I let you into your room first and personally took your bags up to the 4th floor because there was no electricity.You left without paying the tourist taxes, it was our negligence not to have communicated before leaving them in the room.But it is stated on your reservation that tourist taxes must be paid on site.However, the truth will always have its way.

10/10 (非常に良い)

Claudia

2023 年 9 月に 4 泊滞在

10/10 (非常に良い)

Jodie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautifully done apartment! Very new and clean, great location!
2023 年 8 月に 4 泊滞在

8/10 (良い)

Ioanna

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 5 泊滞在

10/10 (非常に良い)

Philip

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Really nice property, perfect location and very attentive hosts. Would definitely book again
2023 年 7 月に 2 泊滞在

10/10 (非常に良い)

Lisa

2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Jean

2023 年 5 月に 2 泊滞在

8/10 (良い)

Charles

2023 年 4 月に 3 泊滞在

10/10 (非常に良い)

elisa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 1 月に 1 泊滞在

10/10 (非常に良い)

Michael

2022 年 9 月に 1 泊滞在

8/10 (良い)

Benjamin

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location was perfect.
2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

Rebecca

2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

Matthäus

2022 年 7 月に 2 泊滞在

10/10 (非常に良い)

Lars

2022 年 7 月に 3 泊滞在

10/10 (非常に良い)

Jessica

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
An awesome experience that exceeded my expectations on so many levels. This hotel was a completely unique set up from staff interaction (remote but exceptionally attentive) to the actual layout of the hotel. The room itself was very spacious, impeccably clean and well decorated. It's definitely more than just a room someone has clearly put alot of thought into the design and guest experience. The location couldn't be better, located in the old section, close to lots of shops, restaurants and sites. Our only regret is that we didn't stay longer in Naples but hopefully will return and would most definitely stay here again. Thank you!
2022 年 7 月に 1 泊滞在

10/10 (非常に良い)

Carlo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Tre giorni meravigliosi nel cuore di Napoli
Ottima posizione nel cuore di Napoli! Camere moderne e ben arredate, ambiente pulito. Massima disponibilità e tempestività da parte di Francesco ad ogni richiesta. Consigliatissimo!!
2022 年 4 月に 3 泊滞在
Francesco De Miccoからの返信 (投稿日 : 2022 年 5 月 25 日)
E' sempre bello leggere recensioni di questa portata. E' stato davvero un piacere conoscerti e ospitarti qui. Speriamo di rivederti presto. Un abbraccio

10/10 (非常に良い)

glen

2022 年 4 月に 6 泊滞在
Francesco De Miccoからの返信 (投稿日 : 2022 年 5 月 25 日)
Ciao Glen, grazie mille per la tua recensione, apprezziamo tanto il tuo tempo che ci hai dedicato. A presto, Cordialmente

10/10 (非常に良い)

han

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was a top notch place to stay around Naples, close by the port and train station. The nightlife around the hotel in which many restaurants were open was very nice. Hotel decor made room very appealing to stay longer.
2022 年 3 月に 1 泊滞在
Francesco De Miccoからの返信 (投稿日 : 2022 年 5 月 25 日)
Hi Han, thank you very much for your review, we really appreciate your time that you have dedicated to us. Soon, with regard Francis.

10/10 (非常に良い)

MADELINE

2022 年 3 月に 1 泊滞在

10/10 (非常に良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay in Naples. Near tons of food and coffee.
2021 年 9 月に 1 泊滞在

10/10 (非常に良い)

amir

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful service
It was a wonderful room with a very helpful host. Provided exact directions to the accommodation and suggestions on parking and places to around the neighborhood.
2021 年 9 月に 1 泊滞在

10/10 (非常に良い)

Frank

2021 年 9 月に 1 泊滞在

10/10 (非常に良い)

Claudio Carlo

2021 年 8 月に 2 泊滞在

10/10 (非常に良い)

Christian

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2021 年 7 月に 10 泊滞在

10/10 (非常に良い)

Carlo

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 10 月に 1 泊滞在
Francescoからの返信 (投稿日 : 2020 年 11 月 26 日)
Grazie infinite Carlo, per aver recensito il tuo soggiorno. A presto.

8/10 (良い)

Anna、Torino

家族旅行
良かった点 : 清潔度
La posizione di It’s Room nel centro storico di Napoli è invidiabile, nel Vico che è continuazione di Via San Gregorio Armeno. Purtroppo è evidente il degrado della città sulla questione rifiuti. Ottimo l’accesso con codice personale alle camere. Il bagno, esteticamente molto bello, avrebbe bisogno di essere messo a punto sulla funzionalità. Personale molto disponibile e accogliente.
2020 年 8 月に 3 泊滞在

2/10 (非常に不満)

Anna、Switzerland

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Because of Covid-19 I coulnt stay at the Hotel. I treid to get a No-Show Confirmation from the Hitel. I have contacted them several times but didnt receive it.
2020 年 3 月に 3 泊滞在
Francescoからの返信 (投稿日 : 2020 年 8 月 10 日)
Good morning, we respond constantly to all calls and emails. In full emergency we had a high load of calls and messages that we solved and answered everyone. We are very sorry to hear this, can you provide us with more details by e-mail? We are waiting for your contact. Best regards.

10/10 (非常に良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stort værelse, og god placering i den gamle bydel. Ekstraseng knirkende og knagede meget.
2020 年 2 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is in an amazing location for the historic center, and despite its unusual and unmarked entrance, became comfortable quickly. The room is spacious and nice, but with 2 flaws. There is no WIFI despite what they say, and this is easily and inexpensively fixed these days with WIFI mesh products, so there's no excuse for that. Also, the eco friendly system that cuts power to the room when you leave also cuts power to the refrigerator, which is crazy. You can't keep food in there or enjoy the complimentary prosecco they give you unless you're going to have it for breakfast after you've been in the room overnight so that the refrigerator is actually cooling.
2019 年 10 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備
2020 年 1 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ospitalità Napoletana
Struttura molto bella e curata nei particolari. Arricchirei la colazione
2019 年 12 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was more of a bed and breakfast type. It was located in a very popular area just off the narrow shopping streets in the heart of the old town. The rooms were on the top level and were redone very nicely. The room came stocked with a mini fridge with snacks that were free, as well as vouchers to use for breakfast at a nearby bakery (only a few feet from the property). The owners were great at providing advice and input and providing very detailed instructions on how to get into the property, access my key, etc. I stayed 3 nights and only ever interacted with them by text message but it all worked out very well. I was just sad I didn't ever meet my hospitable hosts!
2019 年 12 月に 3 泊滞在
Francescoからの返信 (投稿日 : 2019 年 12 月 18 日)
Dear guest, Thank you for choosing It's Room and for this warm review. It was a pleasure to welcome you! We hope to see you again and soon. Kind Regards. Francesco De Micco

10/10 (非常に良い)

Andrea

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ottima sistemazione
Molto curata la stanza, bella vista e posizione strategica a San Gregorio Armeno
2019 年 11 月に 1 泊滞在
Francescoからの返信 (投稿日 : 2019 年 12 月 18 日)
Ciao Andrea. La ringraziamo molto per il suo commento positivo. Le opinioni dei nostri ospiti sono per noi fondamentali, in quanto ci aiutano a conoscere i vostri desideri e ci consentono di migliorare costantemente la qualità dei nostri servizi. Cordiali saluti, Francesco De Micco.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 11 月に 5 泊滞在
Francescoからの返信 (投稿日 : 2019 年 12 月 18 日)
Hi Anonymous, thank you so much for this review. Best Regards Francesco De Micco

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 11 月に 1 泊滞在
Francesco De Miccoからの返信 (投稿日 : 2019 年 11 月 22 日)
Ciao Anonimo, Grazie per aver recensito la nostra struttura. Un cordiale saluto. Francesco De Micco

10/10 (非常に良い)

Jerome

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 10 月に 5 泊滞在
Francesco De Miccoからの返信 (投稿日 : 2019 年 11 月 22 日)
Ciao, Siamo felici che il soggiorno sia stato di gradimento. Con la speranza di rivedervi presto cogliamo l'occasione per porgere i nostri più cordiali saluti.

10/10 (非常に良い)

Tanya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful stay in a wonderful B&B
We stayed here as part of our minimoon and wow what a place to stay! The rooms are absolutely gorgeous! Styled absolutely beautifully, large and spacious. Free mini bar! Breakfast isn’t provided by the b&b but they give you a voucher which can be used at the cafe outside for a drink and pastry- either sweet or savoury and absolutely delicious. We found the hotel really easily on arrival as we walked from the port using google maps on our phones but I get the impression from reception and speaking to the other guests, people must find it hard to find. It is set in a block of flats but suppose as we’ve stayed In similar types of places in Italy, we kind of knew what to look out for. There’s no road directly outside as it is in the historic centre which must be another reason it could be tricky. Wonderful place though and was certainly stay again!
2019 年 10 月に 2 泊滞在
Francescoからの返信 (投稿日 : 2019 年 12 月 18 日)
Dear Tanya, Thank you for choosing It's Room and for this warm review. A warm Regards. Francesco De Micco

10/10 (非常に良い)

Franck

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Chambre exceptionnelle et localisation parfaite
La chambre romantique est magnifique, spacieuse avec une décoration de très bon goût, disposant d'un petit balcon donnant sur le quartier animé et typique de Naples. Le contact du personnel par WhatsApp est très sympathique mais un accueil physique, ne serait-ce qu'une fois, serait plus agréable. Petit déjeuner très insuffisant, dans un commerce à proximité très moyen. Cela enlève tout le charme passé dans la chambre.
2019 年 10 月に 1 泊滞在
Francescoからの返信 (投稿日 : 2019 年 12 月 18 日)
Hi Franck, thank you so much for this review, hoping that we can see as soon as possible. Best Regards, Francesco De Micco.

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The location is great if you're looking to stay in the Old Town center. The building itself is lovely and is decorated just as beautiful as you in the photos. The only thing we didn't enjoy was the fact that we had thought we booked a TWO BEDROOM suite. Instead, we got a 1 bedroom suite (which we let my in-laws sleep in) with a pull out sofa in the living room. Also, the sofa bed was so awful! The framing/mattress was not comfortable at all. We removed the mattress from the sofa bed and placed it on the floor so that it'd be flat rather than the weird hill that the sofa frame was causing. Regardless, my husband and I woke up with pain in our shoulders and backs. I would book again but would be sure there were 2 actual beds. The sofa bed needs to be replaced.
2019 年 10 月に 1 泊滞在
Francescoからの返信 (投稿日 : 2019 年 12 月 18 日)
Dear Guest, Thank you for Choosing It’s Room Naples and for this hearty review. It was a pleasure to welcome you at It’s Room and we hope to see you soon again. Warm Regards. Francesco De Micco

10/10 (非常に良い)

Catherine

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect overnight hotel!
This hotel was awesome! It was so beautiful and clean when we arrived. However, getting to it is a little difficult. It is on a small street and you have to enter through a locked gate (which they will give you the code for). When you arrive they will buzz you in and tell you to go to floor four. Once we figured that out, it was a perfect spot for the one night stay we had in Naples. I would definitely recommend!
2019 年 10 月に 1 泊滞在
Francescoからの返信 (投稿日 : 2019 年 10 月 24 日)
Hi Catherine, Thank you for choosing It's Room and for this warm review. It was a pleasure to welcome you! We hope to see you again and soon. A Warm Regards.

10/10 (非常に良い)

Cherene、Calgary

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Steps away from shops and restaurants, very lively area. Fantastic rooms and friendly staff.
2019 年 10 月に 1 泊滞在
Francescoからの返信 (投稿日 : 2019 年 10 月 24 日)
Hello, Thank you for reviewing your stay with us. We are happy that the stay was pleasantly beautiful. See you soon. Best Regards

10/10 (非常に良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Well updated and modern. Right in the center of town, with many attractions within walking distance. Mini fridge filled with snacks and drinks daily included in cost of stay.
2019 年 10 月に 3 泊滞在
Francescoからの返信 (投稿日 : 2019 年 10 月 24 日)
Hi Dear Guest, Thank you for reviewing your stay with us. Your opinion is precious to us, thank you for choosing and evaluating us. Greetings

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2019 年 10 月に 2 泊滞在
Francesco De Miccoからの返信 (投稿日 : 2019 年 10 月 24 日)
Hi Anonymous, thank you so much for this review. Best Regards,

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The area is in old Naples on a street filled with street sales shops and people very very busy. Vouchers were provide for Joe's Cafe (2min walk) there we had a choice of drinks and wonderful eats, all the people we met were wonderful. We enjoyed the Pizza at restaurant right beside Joe's but local beer is pricey all else is very good. GordieHowl55
2019 年 9 月に 1 泊滞在
Francescoからの返信 (投稿日 : 2019 年 10 月 24 日)
Dear Mrs. Bhavina, Thank you for Choosing It’s Room Naples and for this hearty review. It was a pleasure to welcome you at It’s Room and we hope to see you soon again. Warm Regards.

10/10 (非常に良い)

Raymond

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 9 月に 1 泊滞在
Francesco De Miccoからの返信 (投稿日 : 2019 年 9 月 30 日)
Dear Guest, Thank you for the positive feedback, it is important to also know when we are making our customers happy. Kind regards