The location is convenient from the international airport and the staff were ok.
But the room was not very clean and the shower room was very small with the rusty and old fittings..
Everything was nice: the food, the room, the grounds, the service. Hotter, what really stood out was the entire Front Desk staff, starting with their manager Sharon. You could tell they love their jobs and she certainly manages them well.
Patricia
2024 年 2 月に 2 泊滞在
6/10 (普通)
Ivan
グループ旅行
2024 年 3 月 3 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備、客室の快適度
COMPLAINTS & SUGGESTIONS TO IMPROVE
Air condition in the room was very, very poor and thus very warm. Even though it was brought to the notice of the reception staff no attempt was made to rectify. I had given sufficient time of my arrival. Room phone too was out of order. Friendly staff. Fast response by reservation staff. Food is good. Food bills had to be settled immediately after dining. This is not good for an in house guest. In-house guests should be able to pay at check out. Room & facilities should be checked prior to a guest check in.
Ivan
2024 年 2 月に 2 泊滞在
6/10 (普通)
Curtis
出張
2024 年 3 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was warm. I turned on the air conditioning and it never cooled off.
Curtis
2024 年 2 月に 1 泊滞在
8/10 (良い)
Mika
2024 年 3 月 1 日
良かった点 : 清潔度
Near airport but far from city
Good hotel 30 mins from airport and terminius. Rooms are spacy and clean but shower was not so good. A/c has some problems but works. No breakfast this hotel. Possible to have at Boma hotel. Custom service at desk was ok but expect it can be better and more professional this hotel.