スポーツ設備

ハイアット セントリック マウンテン ビューの口コミ

4 out of 5

口コミ

9.2

とても素晴らしい

評価 10 - 482 件の口コミ中 355 件が非常に良い" "
評価 8 - 482 件の口コミ中 75 件が良い" "
評価 6 - 482 件の口コミ中 24 件が普通" "
評価 4 - 482 件の口コミ中 15 件が不満" "
評価 2 - 482 件の口コミ中 13 件が非常に不満" "

9.4/10

清潔度

9.2/10

スタッフとサービス

9.2/10

設備とサービス

9.4/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

6/10 (普通)

SOICHIRO

2024 年 2 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Soichiro,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

8/10 (良い)

Kensuke

良かった点 : 清潔度
Silently
Laura G - Assistant General Managerからの返信 (投稿日 : 2023 年 8 月 17 日)
Dear Kensuke,Thank you for staying with us at Hyatt Centric Mountain View! We are pleased to hear you enjoyed your stay and hope to welcome you back soon!

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
立地が良い
近くに、Walmart,Safeway(24H),Trader Joe’s等、スーパーが多く車がなくても困らない点が良い。 朝食は、ブュッフェではなく注文式。ホテル価格のお値段です。
2023 年 6 月に 4 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2023 年 6 月 13 日)
Thank you for choosing to stay with us and taking the time to complete a review! We are glad to hear the hotel's location within The Village was a highlight for you stay. Next time your travels bring you back to Mountain View, we hope to welcome you again

10/10 (非常に良い)

Kei

2023 年 1 月に 4 泊滞在
Hilda Ariasからの返信 (投稿日 : 2023 年 2 月 11 日)
Thank you for taking the time to provide us with feedback, we look forward to having you again as our guest.

10/10 (非常に良い)

Megumi

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay
The room was techy with Silicon Valley hint! Liked the design and the room was very new! Hospitality was fantastic!
2020 年 10 月に 3 泊滞在
Chrisからの返信 (投稿日 : 2020 年 11 月 23 日)
I'm glad you had a fantastic stay! We look forward to your next one!

10/10 (非常に良い)

Dana

カップルで旅行
This hotel was great! We moved my son into the area and stayed here because of the close proximity to him but did not realize that this hotel was as wonderful as it was!! Not only is it really but the staff was so accommodating and it is literally is close to everything we needed!! We will definitely be staying there again! It is now the hotel of choice when we come visit our son!!
2024 年 5 月に 3 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Dana,Thank you for staying with us and taking the time to leave such a detailed review. We are delighted to hear that you enjoyed your stay and are satisfied with the services offered. We are very fortunate to be located in the heart of Silicon Valley. We look forward to welcoming you back the next time your travels bring you to Mountain View.

10/10 (非常に良い)

Marcelo

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel novo e bem localizado para quem está no Vale do Silício
2024 年 5 月に 1 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Marcelo,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. We are very fortunate to be located in the heart of Silicon Valley and are happy to hear our location enhanced your experience.Thank you again for your kind words and we hope to welcome you back soon.

10/10 (非常に良い)

Lizeth

2024 年 5 月に 1 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Lizeth,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

8/10 (良い)

Sarah

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The restaurant service is a bit slow but overall good stay. They do lock you out if you dont check out by 11am so be sure to checkout on time
2024 年 5 月に 2 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Sarah,First, please let us thank you for choosing to stay at Hyatt Centric Mountain View for your recent trip. We will share your feedback with the Food and Beverage Director to make sure all our guests are having a great experience and reinforce our service.The room keys do expire at checkout time. Again, if a late checkout is required, we are happy to update your keys as needed. We do have a policy against using offensive language. As a result, we reserve the right to refuse service to anyone who violates this policy.We thank you again for taking the time to share your feedback. If you have any outstanding concerns, please contact the hotel to continue our conversation directly.

2/10 (非常に不満)

Brian

気になった点 : スタッフとサービス
Never going back
2024 年 4 月に 1 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Brian,We apologize for any miscommunication regarding our 4pm check-in time and our 11am checkout time and that we could not provide a complimentary same-day cancelation because you did not agree with the policy. We hope someday, you do choose to keep your reservation and give us the opportunity to host you. If you have any further outstanding concerns, please reach out to the hotel directly. We will be happy to assist you.

10/10 (非常に良い)

Aaron Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean and the staff were very friendly.
2024 年 4 月に 2 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Aaron, First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

4/10 (不満)

Luis、San Francisco

2024 年 4 月に 1 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Luis,Thank you for taking time to share your comments with us.Our mission is to make every stay as close to perfection as possible ensuring our guests with the most relaxing experience, however we are sorry if we did not live up to the expectations you have so rightfully set before us, and we want to pass our apologies. We invite you to contact the hotel directly to share any comments on how we could improve our service; we will be happy to hear any constructive feedback and appreciate it.

10/10 (非常に良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Hyatt Centric Mountain View was wonderful. Our stay was great. Not that Expedia had anything to do with that. The Hyatt helped me the best that they could to help fix my booking issues. Expedia booked me an ADA room again without telling me that before I booked the room. The entire Hyatt staff was outstanding and so was the room that they transferred me to. I created an account with Hyatt because they were so wonderful. I will book directly through them from here on out. Thank you Hyatt!
2024 年 4 月に 1 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear David,We are delighted to read that you had such a wonderful experience and that we were able to exceed your expectations. All our team is working very hard to achieve our main goal which is the complete satisfaction of all our guests. Welcome to World of Hyatt and we hope to host you again soon; it would be our pleasure.

8/10 (良い)

Peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Totally decent. Restaurant was surprisingly good. And a super-convenient 10-minute walk from Caltrain.
2024 年 3 月に 2 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Peter,We really appreciate you took the time to write such a detailed review of your recent stay at Hyatt Centric Mountain View. It is very helpful for us to have your feedback as well for all the future travelers coming to our hotel. We are delighted to read that you had such a wonderful experience and that we were able to exceed your expectations. All our team is working very hard to achieve our main goal which is the complete satisfaction of all our guests.Thank you again for giving us the opportunity to be your hosts and we are looking forward to your next visit.

10/10 (非常に良い)

Francisco

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
U
2024 年 2 月に 2 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Francisco,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Thank you for taking the time to complete this review and we hope to welcome you back soon.

10/10 (非常に良い)

Natasha

小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the location and amenities
2024 年 2 月に 2 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Natasha,We really appreciate you took the time to write such a detailed review of your recent stay at Hyatt Centric Mountain View. It is very helpful for us to have your feedback as well for all the future travelers coming to our hotel. We are delighted to read that you had such a wonderful experience and that we were able to exceed your expectations. All our team is working very hard to achieve our main goal which is the complete satisfaction of all our guests.Thank you again for sharing your feedback. We hope to welcome you back soon.

10/10 (非常に良い)

Dua

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Phenomenal stay!
2024 年 2 月に 2 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Dua,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that you had a phenomenal stay!Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 (非常に良い)

Shawntora

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I enjoyed my stay at this property. The service was nice and the staff was very friendly and acknowledged you as you came and left. I would recommend this property to anyone visiting Stanford University. I didn’t like the fact they charge for parking when you are already paying to stay at the property. Overall a very good experience!
2024 年 2 月に 3 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Shawntora,Thank you for choosing to stay with us for your recent trip. We are delighted to hear that you enjoyed the facility and services provided and everything met your expectations. We hope to have the opportunity to welcome you back soon.

10/10 (非常に良い)

Michel Gonzalez

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Exelente
2024 年 2 月に 5 泊滞在
- Laura Gaither - Assistant General Managerからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Michel,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

6/10 (普通)

Rui

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There was a smell in the room that didn’t go away.
2024 年 2 月に 1 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Rui,First of all, we want to thank you on behalf of all Hyatt Centric Mountain View staff for choosing us to host you and sharing your experiences. We would like to assure you that your most recent experience is not the standard of our hotel. Your feedback will be shared with our Executive Housekeeper to make sure all our guests are having a great experience and reinforce our service. Thank you again for sharing your comments. We hope that we will have the opportunity to welcome you back where we will surpass all past experiences.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A good place to stay near Stanford
I needed to stay in the area due to the hospitalization of a family member at Stanford. This was a good place to stay as in good proximity to Stanford. Very clean, comfortable and current. A good restaurant with good food and service. Located directly in a shopping area with lots of restaurants just out the door. The hotel can be a little tricky to spot. Parking is across a narrow street and not adjacent to the hotel. Not a big issue just not the usual parking situation.
2024 年 2 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Guest,We really appreciate you took the time to write such a detailed review of your recent stay at Hyatt Centric Mountain View. It is very helpful for us to have your feedback as well for all the future travelers coming to our hotel. We are delighted to read that you had such a wonderful experience and that we were able to exceed your expectations. All our team is working very hard to achieve our main goal which is the complete satisfaction of all our guests. Thank you again for the opportunity to be your hosts. We send our best wishes to you and your family and hope to welcome you back for a more joyous occasion.

10/10 (非常に良い)

Young

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2024 年 2 月に 2 泊滞在
- Hotel Managementからの返信 (投稿日 : 2024 年 2 月 11 日)
Dear Ford,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 (非常に良い)

Moises

2024 年 1 月に 1 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Moises,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. We look forward to welcoming you back soon.

10/10 (非常に良い)

Randy

2024 年 1 月に 1 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Randy,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided.Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests.We look forward to welcoming you back soon.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 4 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 9 日)
Please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. We forward to welcoming you back soon.

10/10 (非常に良い)

Amit

2024 年 1 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Amit, First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 (非常に良い)

Cornelius

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 5 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Cornelius,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 (非常に良い)

Indrawan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good hotel. Top location, large room, nice bathroom, hot tub. All great. My only complaint, we were charge water even though we did not take any. Other than that perfect stay.
2023 年 12 月に 6 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Indrawan,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. We invite you to contact the hotel directly, so we are able to view your folio and address the water bottle charges. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 (非常に良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Second time here. We love it!❤️
2024 年 1 月に 2 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear David, First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

8/10 (良い)

Ozzie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2024 年 1 月 6 日)
Dear Ozzie,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided.Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests.Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 (非常に良い)

Richard K

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 3 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2024 年 1 月 6 日)
Dear Richard,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided.Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests.Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 (非常に良い)

Renee

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2023 年 12 月 31 日)
Dear Renee,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

8/10 (良い)

Chris、Greensboro

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stay here when visiting our Son's family in Los Altos and have found it to be a very nice property with professional & helpful staff... conceptually we really like it. This visit was a disappointment in that the room was too cold... we turned up the thermostat to 77, but the room did not warm enough. We call for assistance and a maintenance person came up and showed me that we needed to turn up the fan/blower... he did and left. The room didn't warm any better. There is clearly a problem with the overall system... in the hallway immediately outside of our room, it felt about 10 degrees warmer than in our room. We love this hotel, but will not be able to stay there going forward if the climate control malfunction is not corrected.
2023 年 12 月に 3 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2023 年 12 月 31 日)
Dear Chris,First of all, we want to thank you on behalf of all Hyatt Centric Mountain View staff for choosing us to host you and sharing your experiences. We would like to assure you that your most recent experience is not the standard of our hotel. We experienced a hotel-wide system error with our HVAC system which has already been corrected. We hope that we will have the opportunity to welcome you back and surpass all past experiences.

10/10 (非常に良い)

Jae Hwang

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good!!
2023 年 12 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Jae, First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. We are looking forward to welcoming you back soon.

10/10 (非常に良い)

Royce

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
Dear Royce, First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 (非常に良い)

Luis m

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All
2023 年 12 月に 1 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
Dear Luis,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 (非常に良い)

Rica

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had such a great experience at this hotel. Staff were professional and friendly. I especially love the room. It was clean, spacious, and modem. Price was a bit high, could be a bit lower; that would be my only draw back. But overall it was worth staying at the hotel!!
2023 年 12 月に 1 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2023 年 12 月 21 日)
Dear Rica,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 (非常に良い)

Steve

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2023 年 12 月 19 日)
Dear Steve,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 (非常に良い)

Mark

2023 年 12 月に 3 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2024 年 1 月 2 日)
Dear Mark,Please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. We hope to welcome you back soon.

10/10 (非常に良い)

Gabriella

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2023 年 12 月 13 日)
Dear Gabriella,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 (非常に良い)

John

2023 年 12 月に 1 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2023 年 12 月 31 日)
Dear John,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 (非常に良い)

Benjamin

2023 年 11 月に 2 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2023 年 12 月 19 日)
Dear Benjamin,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 (非常に良い)

kimberly

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfortable rooms and very pleasant staff.
2023 年 11 月に 4 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2023 年 12 月 1 日)
Dear Kimberly,Thank you for choosing to stay with us at Hyatt Centric Mountain View and taking the time to complete a review. We are pleased to hear your enjoyed our comfortable rooms and the staff pleasantly provided exceptional service. Your review encourages us to continue to strive for our main goal which is complete satisfaction of all guests. Thank you again and we hope to have the pleasure of hosting you again soon.

10/10 (非常に良い)

Mindy

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean hotel with everything you need.
2023 年 11 月に 1 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2023 年 11 月 12 日)
Dear Mindy,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided.Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests.Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 (非常に良い)

Katherine

2023 年 11 月に 1 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2023 年 11 月 25 日)
Dear Katherine, First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 (非常に良い)

Richard K

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Room was great! Spent a lot of time in the pool and ‘hot tub’ and enjoy the experience. Staff at front desk was very helpful. Will stay at the Centric next time I’m in Mountain View. Thanks
2023 年 10 月に 3 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2023 年 10 月 30 日)
Dear Richard,We really appreciate you took the time to write such a detailed review of your recent stay at Hyatt Centric Mountain View. It is very helpful for us to have your feedback as well for all the future travelers coming to our hotel. We are delighted to read that you had such a wonderful experience and that we were able to exceed your expectations. All our team is working very hard to achieve our main goal which is the complete satisfaction of all our guests.I will personally congratulate the Front Desk Staff for the outstanding service they provided to you and your family, they will be very motivated while reading your kind review. It was a pleasure to host you and we hope to welcome you back soon.

10/10 (非常に良い)

Diana

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Super Nice
What a nice hotel!! My only complaint would be the pillows were REALLY squishy but I should know better to bring my own. We stay for a soccer tournament and would definitely stay again. Great happy hour drinks too!!
2023 年 10 月に 1 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2023 年 10 月 30 日)
Dear Diana, I would like to thank you for taking the time to complete our survey and share your comments with us, it is very important for us to receive your feedback and we are glad to know that you were satisfied with the service offered. We do offer foam pillows which are more firm and they are available per request at the Front Desk. Thank you again for giving us the opportunity to be your hosts and we are looking forward to your next visit.

10/10 (非常に良い)

Flavio

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2023 年 10 月 30 日)
Dear Flavio,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. We hope to welcome you back soon!

10/10 (非常に良い)

Antonio

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 2 泊滞在
Laura G - AGMからの返信 (投稿日 : 2023 年 10 月 28 日)
Dear Antonio,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided.Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests.Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.

10/10 (非常に良い)

Chris、Greensboro

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Well taken care of and classy. Friendly staff & great access to shopping and businesses.
2023 年 10 月に 3 泊滞在
Laura G - Assistant General Managerからの返信 (投稿日 : 2023 年 10 月 23 日)
Dear Chris,First and foremost, please let me thank you for choosing Hyatt Centric Mountain View for your recent trip. We are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourages us to keep working hard to always accomplish our main goal which is the complete satisfaction of all our guests. Thank you again for taking the time to share your comments with us and we are looking forward to welcoming you back soon.