We always want to provide a restful stay for each guest, so we are pleased to read your feedback about our hotel. Thank you for your terrific review. We hope you will choose Extended Stay America again!  Sincerely, Hotel Management

Koji, thank you for staying with us and leaving a review of your experience here. It is a pleasure to know you not only liked our courteous associates but also our ideal location close to many interesting destinations. On behalf of everyone at Extended Stay America, we invite you to for another visit. Sincerely, Hotel Management

I apologize for the inconvenience, we are working hard in improving. Our hotel is schedule for renovation at the end of August. I hope to see you back

Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We appreciate your feedback and we look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management

Ikeyoshi, thanks for choosing us. We are sorry to know you couldn't experience a good night's sleep due to the disturbance caused by the HVAC unit. Your feedback has been shared with the maintenance team for review and action. We hope to have an opportunity to make it up to you in the near future. Sincerely, Hotel Management

We appreciate you for being our guest at Extended Stay America. It is a pleasure to know you liked having a fully-equipped kitchen in your room and that you had an excellent stay with us. Thank you for your review, and we look forward to serving you again soon. Sincerely, Hotel Management

Thank you for writing a review. I am glad you had a decent stay at our hotel, but disappointed you felt our location was standard. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.

Thank you so much

I apologize about your bad experience

Dear Tina, We sincerely apologize for the discomfort and safety concerns you experienced during your stay. Your safety and peace of mind are our utmost priorities, and it's distressing to hear about the incidents you encountered in our parking lot. We are actively working to address security measures to ensure the safety of our guests and their belongings. Your feedback is invaluable as it helps us identify areas for improvement, and we are committed to enhancing our services to provide a more secure environment for all our guests. We hope you will consider giving us another opportunity to provide you with a better and safer experience in the future.Sincerely,Hotel Management

Dear Ray, Thank you for choosing us and sharing your experience at Extended Stay America. We regret any inconvenience caused by the fact that you saw a car being vandalized. Ensuring the safety and security of our guests and their belongings is a top priority. We take such matters seriously and will enhance our security measures to prevent similar occurrences. We appreciate your feedback and hope to welcome you back for a more enjoyable stay.Sincerely,Hotel Management

Thank you so much Elvira for taking the time to give us a review. We are so happy to hear that you enjoyed your stay with us. Have a wonderful day and come back soon.

I am so sorry to hear that we did not meet your expectations. I apologize for the inconvenience.

I am so sorry to know that we did not meet your expectations. I apologize for the inconvenience.

Dear Jacobo, We're truly honored to be your home away from home, and we're glad to have you as a guest at Extended Stay America. We appreciate your positive comments about our thoughtful facilities and devoted staff. Our top priority is your comfort, and we're delighted you're satisfied with the stay. We look forward to sharing your upcoming holidays and more memorable moments. Thanks again for the outstanding remarks.Sincerely,Hotel Management

Dear Shamsah, We're sorry to learn about the challenges you faced during your stay. The noise disturbance from the highway, issues with the door, and the disruptive refrigerator sound are certainly not the experiences we aim to provide. Your feedback is valuable, and we apologize for any inconvenience caused. We'll address these concerns with our team to ensure improvements in the future. We hope you will give us another opportunity so we can leave you with a much better impression on your next visit.Sincerely,Hotel Management

Dear Shamsah, Thank you for taking the time to write a review of our hotel. We are sorry about the issues you experienced during your stay. We were happy that our staff could resolve everything to your satisfaction, but we wanted to apologize for this inconvenience. We understand that every detail matters and assure you we are working to correct these concerns. Thank you again for your candid feedback. We hope to make your next stay with us outstanding in every respect.Sincerely,Hotel Management

Thank you for taking the time to review us, we look forward to see you again.

Dear John, Thank you for choosing us and sharing your feedback. We're delighted to hear about your positive experience in Mountain View. We understand the importance of a welcoming and comfortable environment for guests and their four-legged companions. It's fantastic to know you had a quiet and relaxing stay despite the city's hustle and bustle. We look forward to welcoming you and your Bernese dog back for another enjoyable visit in the future. Thank you for your kind words.Sincerely,Hotel Management

Dear MICHAEL, Thank you for choosing us and reviewing your recent stay. We appreciate your feedback and understand the importance of essential amenities. While we regret any inconvenience you faced during your visit, your input helps us better address our guests' needs. We strive to provide a comfortable experience, and we'll work to ensure that such essentials are readily available for future guests. Thank you for sharing your experience; your comments are valuable for our ongoing improvements.Sincerely,Hotel Management

Thank you for taking the time to review us, we look forward to see you again.

Dear CHARLANE, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's excellent you enjoyed our location and have a great time here with the amenities provided. Every member is committed to ensuring our guests have a perfect time, so we appreciate your remarks. Please visit us again! Sincerely,Hotel Management

Thank you for taking the time to review us, we look forward to see you again.

Thank you for taking the time to review us, we look forward to see you again.

Thank you for taking the time to review us, we look forward to see you again.

Dear David, Please accept our sincerest apologies on behalf of our entire team for not meeting your expectations during your recent stay. We regret any inconvenience, especially those related to the cleanliness of our hotel, as this is a core focus of our commitment to guest satisfaction. Your feedback is important to us, and we will address this issue with our housekeeping associates to ensure that such lapses do not happen again. We hope you will consider giving us another opportunity to serve you so we can provide you with the immaculate and enjoyable experience you deserve.Sincerely,Hotel Management

Dear Saul, Thank you for letting us know about your stay. Please accept our sincerest apologies for our hotel not meeting your expectations. We do not take the cleanliness of our hotel lightly. We will address this matter with our housekeeping associates to ensure it does not happen again. Appropriate measures will be taken to ensure such instances are not repeated. We appreciate your understanding and hope you will consider a second visit. Sincerely, Hotel Management

Thank you for taking the time to review us, we look forward to see you again.

Dear Syrophine, Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites with a well-equipped kitchen. We look forward to welcoming you back soon!Sincerely,Hotel Management

Thank you for taking the time to review us, we look forward to see you again.

Dear Guest, Thank you for choosing Extended Stay America for your recent stay. We're pleased you found our rates reasonable and appreciated the amenities in the room. However, we apologize for the inconvenience with the tub faucet, and we'll work to ensure a better response in such situations in the future. Despite this, we're delighted you had an overall good experience with us. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management

Thank you so much for the great review, we appreciate it. It is so nice of you to take the time to give us a positive review.

Dear Ji-Hyeun, Thank you for selecting Extended Stay America and taking the time to write a review. Your kind words, noting our associates' gracious hospitality and our suite's cleanliness, are much appreciated. However, we are sorry for disrupting your sleep caused by the noise disturbance from the AC and the inconvenience caused by the lack of toiletries. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management

Dear Ray, Thank you for staying with us and for your review of our hotel. We are delighted you had a comfortable stay. We aim to provide an excellent experience and are glad we could provide this for you. Thank you for staying at Extended Stay America. We hope you will be back to see us again soon.Sincerely,Hotel Management