Verified review
6/10 Okay
Ivan J.
Oct 6, 2023
Liked: Cleanliness, communication, listing accuracy
Disliked: Check-in
Can't recommend unless you're ready... read more to see why
I gave this property 3 of 5 stars because there were some good and bad things. Hope this helps you decide if it's someplace you're interested in staying.
The GOOD:
Very comfortable amount of space in the unit
Full size washing and drying machine
Full kitchen
Luxury double walk-in shower
Location close to the East entrance to Mount Royal Park and not too far from the old town
2 complimentary laundry pods
2 complimentary water bottles
The BAD:
Check-in process was exceptionally complicated, with photos of photo ID and selfie with same ID requested about 3 days before and required to be submitted at least 24 hours before our stay
Large number of homeless adding unpleasant smell and noise right around the property.
AC is broken - works down to about 72 but if you try go go lower, it gets really loud. I have one of these split-mini units and know that when operating properly, you can use a lower temperature.
Busy street noises
The Mount Royal Cross is visible from the room, but view of construction/demolition across the street had us keep the drape down most of the time.
WiFi had to be rebooted by management, so didn't have access to it the first day
Fireplace has a secret switch which you can only find lying on your back with your head under it and a flashlight. It had been left off.
Batteries missing in one remote and dead in fireplace one
Toilet paper worse than public restroom (BYO for sure!)
Couch material was disintegrating and left black scabs all over the place.
Stayed 3 nights in Sep 2023