Dear Taku,ホテルインターコンチネンタルモントリオールへのレビュー、ありがとうございます。モントリオール地下街へのアクセスが良好であるとのお言葉、大変嬉しく思います。また、受付が混雑する際にお待たせしてしまった点について、お詫び申し上げますが、丁寧な対応を受けられたとのこと、心よりうれしく存じます。シャワールーム扉の締りが緩く、バスマットがビショビショになってしまった点については、お客様の快適さに影響を与えてしまったことをお詫び申し上げます。今後、より良いサービスを提供できるよう、改善の努めをいたします。清潔で快適な客室でお過ごしいただけたとのこと、大変嬉しく思います。今後もご満足いただけるサービスを提供できるよう努めてまいりますので、ぜひまたのご利用をお待ちしております。

Dear Peter,We're truly sorry to hear about your recent experience and any inconvenience it may have caused. Your feedback is invaluable to us, and we sincerely apologize for any misunderstanding regarding your room assignment.While we can assure you that the room type reserved was honored, we understand your disappointment regarding the initial floor assignment. Please know that while we strive to accommodate all preferences, specific floor requests are subject to availability and cannot always be guaranteed.We're grateful for your understanding and patience as we worked to relocate you to a higher floor. Your comfort and satisfaction are our top priorities, and we regret any lapse in meeting your expectations.We genuinely appreciate your loyalty and hope to have the opportunity to welcome you back in the future. Should you decide to give us another chance, please don't hesitate to reach out directly, and we'll ensure your stay is nothing short of exceptional.Warm regards,The Reception

Dear Marlee, We are so sorry to hear about your experience, and I truly understand your frustration. Please know that your safety and privacy are of the utmost importance to us. We take incidents like this very seriously and have thoroughly investigated the matter. After revisiting your room with the housekeeper and our supervisor, unfortunately, we were unable to locate your missing makeup bag.We want to assure you that our housekeeping staff undergoes rigorous training and are committed to maintaining the highest standards of integrity and professionalism. It's deeply concerning to hear about your missing item, and we want to extend our sincerest apologies for any inconvenience this has caused you.Moving forward, we will take additional precautions and reinforce our protocols to prevent such incidents from happening again. Please don't hesitate to reach out to us if there's anything else we can do to assist you further. Your comfort and satisfaction are our top priorities.Best regards,Reception Team

Dear Emily,Thank you for taking the time to share your positive feedback about your recent stay at the Intercontinental Montréal! We're thrilled to hear that our location was convenient for your meeting at the conference center.We strive to provide a comfortable and convenient experience for our guests, and it's wonderful to know that our location met your needs during your time in Montreal.We look forward to welcoming you back to the Intercontinental Montréal for any future visits to the conference center or for leisure!Warm regards,

Dear Barry,Thank you for sharing your positive feedback about your recent stay at the Intercontinental Montréal! We're delighted to hear that you found our room to be clean, our location great, and our staff amazing.Our team takes great pride in providing exceptional service to our guests, and it's always rewarding to receive such kind words. We're also pleased that our central location added to the convenience and enjoyment of your stay.We look forward to welcoming you back to the Intercontinental Montréal for another wonderful stay in the near future!Warm regards,

Dear Maria Fernanda,Thank you for the great review! We're delighted you enjoyed your stay at Intercontinental Montreal. Looking forward to welcoming you back soon!

Dear Terry,Thank you for your fantastic review! We're thrilled to hear that you had a great stay at Intercontinental Montreal. It's wonderful to know that you found your room clean, quiet, and comfortable, and that our staff provided excellent service with a smile.We're glad you enjoyed the convenience of our on-site bar, especially after the Habs game! Our central location aims to provide easy access to everything Montreal has to offer.We appreciate your recommendation and are delighted that you had such a positive experience. Your shout-out to our server at the bar is truly appreciated, and we'll be sure to pass on your gratitude.We can't wait to welcome you back for another fantastic stay!Best regards,

Dear Maher,Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience at Intercontinental Montreal. Providing excellent customer service and ensuring our guests' comfort is our top priority. We're glad you enjoyed the room size and our convenient location. We hope to welcome you back soon for another enjoyable stay!Best regards,

Dear Halernst,Thank you for the great review! We're delighted you enjoyed your stay at Intercontinental Montreal. Looking forward to welcoming you back soon!

Dear Dane,Thank you for the great review! We're delighted you enjoyed your stay at Intercontinental Montreal. Looking forward to welcoming you back soon!

Dear Riccardo,Thank you for your feedback. We apologize for any inconvenience caused by the current state of our facilities. Your comments will be taken into consideration as we strive to improve our property. We appreciate your understanding and hope to welcome you back in the future.

Dear Eveline,Thank you so much for sharing your wonderful experience at the Intercontinental Montreal! We're thrilled to hear that you loved your stay and found everything to be excellent.It's fantastic to know that our staff, especially the gentleman who cleaned your room and ensured you had clean towels, made such a positive impression on you. We'll be sure to pass along your kind words to him and the team.We're delighted that you enjoyed the food at our hotel and that everything met your expectations. Your satisfaction is our priority, and we can't wait to welcome you back for another memorable stay at the Intercontinental Montreal!

Dear Helena,Thank you for taking the time to share your feedback about your breakfast experience at the Intercontinental Montreal! We're delighted to hear that our breakfast staff were helpful and friendly during your stay. Providing excellent service to our guests is always our top priority, and we're glad that our team exceeded your expectations. We hope to welcome you back for another enjoyable stay in the future!