To say the least, we were very disappointed. The ad placed on VRBO certainly doesn’t reflect the current condition of this rental property. To name a few issues:
• Worn out and almost filthy upholstered furniture
• Many marks and stains on most walls
• Badly stained toilets (especially the common bathroom on the main floor.)
• Broken toilet seat in the master bathroom
• Stained shower curtain liners
• Bottoms of basement blinds were black with mold
• Kitchen sink faucet cap broken, no working coffee maker, no light in refrigerator, no stove light.
• Food left in fridge and cupboard from previous renters
• No outside lights to illuminate the parking and front porch areas (there are light fixtures, just no working light bulbs)
• Many burned out light bulbs throughout the house
• Junk pile at the end of the upstairs deck, outside the master bedroom (broken chair with a pillow shoved into it, some vinyl tarp balled up, broken table umbrella, etc.)
• Trip hazards at the transition from carpeting to “wood” flooring
• Very poor water pressure in the master bathroom shower
• Tears in master bathroom rugs
• Over-grown vegetation, including vines encroaching the sliding glass door downstairs and growing onto the steps down to the dock
• Rotting handrail in some areas on the steps down to the lake
• House siding appears to have not be cleaned in years. “Melted’ siding on back porch
• No seating on the downstairs patio area, even though pictured in the ad
The above information was sent to the company that manages this rental (CB Rentals). I asked for a refund/discount as this property wasn't accurately represented in the write up.
The management company wrote back, essentially telling me that we should have contacted them with these issues when we noticed them so they could address them. Really? We would have had workers in the house the entire time we were there if we took that route. Also to note is that some of the issues we saw, had been reported via the VRBO review of this rental numerous times in the past, so beware. They really missed the point of my email to them (what was advertised and what we got were two different things, and that some type of compensation should be made.)
The property was a mess and not managed well at all.