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クラリオン モデストの口コミ

2.5 out of 5
クラリオン モデスト
1612 Sisk Road, Modesto, CA

口コミ

6.4
評価 10 - 976 件の口コミ中 182 件が非常に良い" "
評価 8 - 976 件の口コミ中 262 件が良い" "
評価 6 - 976 件の口コミ中 203 件が普通" "
評価 4 - 976 件の口コミ中 160 件が不満" "
評価 2 - 976 件の口コミ中 169 件が非常に不満" "

6.6/10

清潔度

7.2/10

スタッフとサービス

7.6/10

設備とサービス

5.8/10

施設のコンディションと設備

口コミ

4/10 (不満)

Masamichi

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

2/10 (非常に不満)

Jossiah

グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ersonal de front desk muy poco profecionales
El señor de front desk es muy grosero y muy poco profesional trata muy mal a las personas que llegan con precio de empleado y amigos y familiares y nos an canselado reservaciones de empleados y nomas nos dejan estar 3 días cuando hable a choice me dijieron que podía rentar 7 días dos cuartos
2020 年 6 月に 1 泊滞在

2/10 (非常に不満)

Jeff

良かった点 : 客室の快適度
気になった点 : 清潔度、スタッフとサービス
2020 年 6 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Next time don't leave the light on for me
This is a very unsafe motel! I am just terribly frustrated from beginning to end. I brought my husband to this hotel for some much needed stress reduction since he had just suffered a stroke. When we first got there we only had one bath towel and 2 hand towels and one washcloth which were pretty stained up the room was in terrible condition we heard yelling and doors slamming and people standing by my car smoking people were flooring the gas pedal when they go over the speed bumps and had very loud music ALLLL NIGHT LONG. Homeless people obviously selling drugs and and God knows what else. My husband ended up having his blood pressure go up higher than it's been in a long time due to everything going on all night long. We were scheduled to stay 2 nights but I called hotels.com in the morning and asked if we could change the reservation from that hotel to a safer cleaner one and they told me they would let us switch after I told her what was going on. It was 1030 am and check out was at 11, my husband had not taken his medication or checking his vitals etc. He doesn't move fast right now so I called the front desk and asked for more time and they said I only had until 11:15 or they would charge me another day. I called hotels.com and told them the situation we were dealing with so they called the motel and got it extended to 12pm....this was on Sunday...today is Weds and they still have not credited my account. This motel is HORRIBLE!
2020 年 6 月に 1 泊滞在

2/10 (非常に不満)

Eric

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We left after only 10 minutes in the room. No water pressure. Air conditioner didn’t work. The room smelled like mold and they moved drug addicts across from us.
2020 年 6 月に 1 泊滞在

10/10 (非常に良い)

Erica

2020 年 6 月に 1 泊滞在

2/10 (非常に不満)

Angela

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 6 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
2020 年 6 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 6 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
am ac dont work
i choose this place cause it use to b so nice now its like a trap hotel the worse part is the ac didnt work
2020 年 6 月に 2 泊滞在

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The ac unit its old. Did not blow enough air.I asked for them to it and still the same.
2020 年 6 月に 3 泊滞在

10/10 (非常に良い)

Ben

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The staff was very friendly and helpfuls
2020 年 6 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

2020 年 6 月に 4 泊滞在

10/10 (非常に良い)

Jane、Milpitas

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Need elevator. Rooms have a lot of wear and tear. Hope indoor pool open next month when I plan on staying again. Great location near restaurants. Great customer and room service!! And prices excellent. Thx!!
2020 年 6 月に 1 泊滞在

6/10 (普通)

Markie、Modesto

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
Well easy check in priced well and nice room with microwave and mini fridge but our AC didn’t seem to work right and on Saturday night it was so loud outside our room by the parking lot and the people in the room next to us were fighting really loud and slamming doors most the night then on the other side someone was puking all night, I know they can’t control the hotel guest like that but when people are partying out in the back parking lot they should kick them out especially if they aren’t guest of the hotel but beside that everything was fine!
2020 年 6 月に 2 泊滞在
Joshからの返信 (投稿日 : 2020 年 6 月 10 日)
Thank you for taking the time to complete a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Security and the local police department were called about that situation. The offending rooms were evicted. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2020 年 5 月に 1 泊滞在
Joshからの返信 (投稿日 : 2020 年 6 月 10 日)
Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

10/10 (非常に良い)

Rory

良かった点 : 施設のコンディションと設備、客室の快適度
2020 年 5 月に 1 泊滞在
Joshからの返信 (投稿日 : 2020 年 6 月 10 日)
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team.

2/10 (非常に不満)

Brandy

家族旅行, グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 5 月に 1 泊滞在
Joshからの返信 (投稿日 : 2020 年 6 月 10 日)
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 (非常に良い)

Michelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 5 月に 1 泊滞在
Joshからの返信 (投稿日 : 2020 年 6 月 10 日)
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 (非常に良い)

Ericka

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 5 月に 1 泊滞在
Joshからの返信 (投稿日 : 2020 年 6 月 10 日)
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 (普通)

Terry

出張
良かった点 : スタッフとサービス、客室の快適度
Sink was slow draining coffee pot didn’t work hotel looks very run down and shabby dated interior seem it need many upgrades still
2020 年 5 月に 3 泊滞在
Joshからの返信 (投稿日 : 2020 年 6 月 10 日)
Thank you for taking the time to complete a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 (良い)

Mark

2020 年 5 月に 3 泊滞在
Joshからの返信 (投稿日 : 2020 年 6 月 10 日)
Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 (良い)

Gina

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 5 月に 1 泊滞在
Jocelyn からの返信 (投稿日 : 2020 年 5 月 21 日)
Thank you for taking the time to review our hotel!

10/10 (非常に良い)

Andrew

2020 年 5 月に 1 泊滞在
Joshからの返信 (投稿日 : 2020 年 6 月 10 日)
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 (非常に不満)

Radhelle

出張, カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I am pretty easy to please. All I ask is safe, clean, and hot water. This place has not one. On check in the first room was located Next to a family with small children, all I could hear was screaming kids. Walls are paper thin. Asked to change rooms. Which they did. Next room BED BUGS we discovered them at midnight. Had no choice but to move back to the first room. Where we didn’t speak in fear of waking a small child in the next room. Remember paper thin walls. Did not sleep at all in fear of getting bitten by bugs. In the morning went to shower. NO HOT WATER, no water pressure. This may be the worst place I have ever stayed. I had to quarantine my luggage before taking it home. Management offered NOTHING. This wasn’t a cheap room. Save yourself the trouble and go to a motel 6 It’s probably cleaner.
2020 年 5 月に 1 泊滞在
Jocelyn からの返信 (投稿日 : 2020 年 5 月 21 日)
We are sorry to hear of your experience at our hotel and that the management staff was unable to accommodate you in any way as far as a refund due to booking on a 3rd party site instead of directly with the hotel. Your review will be passed on to the head of maintenance as well as housekeeping so that preventative measures can be taken and improvements can be made for future guests.

2/10 (非常に不満)

Aloura

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2020 年 4 月に 1 泊滞在
Jocelyn からの返信 (投稿日 : 2020 年 5 月 2 日)
We are sorry to hear that you did not enjoy your stay with us. Hopefully you will give us another chance in the future.

8/10 (良い)

Roxanne

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 4 月に 1 泊滞在
Joshからの返信 (投稿日 : 2020 年 4 月 30 日)
Thank ytou for the review.

8/10 (良い)

Greta

2020 年 4 月に 5 泊滞在
Joshからの返信 (投稿日 : 2020 年 4 月 30 日)
Thank you for leaving feedback.

10/10 (非常に良い)

Shaun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Will be back again
Was comfortable,clean and quiet.Breakfast was good as well.
2020 年 4 月に 2 泊滞在
Jocelyn からの返信 (投稿日 : 2020 年 4 月 18 日)
Thank you for taking the time to review your recent stay at our hotel. We hope to see you again soon!

8/10 (良い)

Douglas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 4 月に 1 泊滞在
Jocelyn からの返信 (投稿日 : 2020 年 4 月 18 日)
Thank you for leaving a positive score of your stay with us! See you next time.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I very much enjoyed my stay I was there 5 days. The staff very helpful and friendly it was nice to be around such genuinely kind people. I enjoyed the bar/restaurant it was nice and friendly atmosphere and lots of good food. The spa was spacious warm and somewhat private. The swimming pool indoors was very nice also. They have a very nice exercise room with plenty of equipment. Good morning breakfast was very good Only problem is you have to eat indoors you can't take it back to the room but that was all right also. I enjoyed it so much that I've already booked another stay for the end of May 2020. I highly recommend the Clarion in Modesto if you want to enjoy yourself
2020 年 3 月に 4 泊滞在
Jocelyn からの返信 (投稿日 : 2020 年 4 月 4 日)
Thank you for taking the time to review your recent stay with us. We are pleased to hear that you enjoyed the amenities such as the pool/spa as well as our on site pub & grill - Shooters. We look forward to seeing you again in May!

2/10 (非常に不満)

宿泊されたお客様

2020 年 3 月に 1 泊滞在
Jocelyn からの返信 (投稿日 : 2020 年 3 月 19 日)
We are sorry that you did not enjoy your stay.

10/10 (非常に良い)

Tony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
happy
it was fine
2020 年 3 月に 2 泊滞在
Joshからの返信 (投稿日 : 2020 年 3 月 17 日)
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 (非常に良い)

Sheri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Our stay at this hotel was very nice. Our room was very clean, the breakfast buffet had nice choices and the staff was very nice. A few suggestions would be to add a fan in the bathroom as it gets very hot in there after a shower, and to add a magnified mirror on the wall in the bathroom to allow older women the opportunity to see better to put their makeup on.
2020 年 3 月に 1 泊滞在
Joshからの返信 (投稿日 : 2020 年 3 月 17 日)
Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 (良い)

Misiafa

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2020 年 3 月に 1 泊滞在
Jocelyn からの返信 (投稿日 : 2020 年 3 月 11 日)
Thank you for taking the time to rate your stay with us.

6/10 (普通)

Margarita

良かった点 : スタッフとサービス
2020 年 2 月に 1 泊滞在
Joshからの返信 (投稿日 : 2020 年 3 月 1 日)
Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 (不満)

Carl

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
cleaniness and craftmanship
no bathroom vent, the hallway showed water damage in the ceiling, the breakfast was nice self serve. the place needs some real TLC and good craftmanship with the closets doors overlapping in one room and no doors in another.
2020 年 2 月に 2 泊滞在
Joshからの返信 (投稿日 : 2020 年 3 月 1 日)
Thank you for taking the time to complete a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I have passed these complaints to our maintenance department for them to be fixed. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 (良い)

samantha

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Quiet older gem
The place needs a remodel but has cute potential love the indoor pool and spa the hotel is older and could use a paint and upgrading. Quiet in the room and great walking distance to shops and eats
2020 年 2 月に 1 泊滞在
Joshからの返信 (投稿日 : 2020 年 3 月 1 日)
Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 (非常に良い)

TereSa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We love our staycations at the clarion!
2020 年 2 月に 1 泊滞在
Joshからの返信 (投稿日 : 2020 年 3 月 1 日)
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

8/10 (良い)

Pablo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 2 泊滞在
Joshからの返信 (投稿日 : 2020 年 2 月 28 日)
Thank you for leaving a review

8/10 (良い)

Kristen、Sonora, Ca

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had 18 friends & family meet up here for a fun night! We could literally walk to everything! In-Out-Buger was near the parking lot! Walked to a nightclub around the corner, enjoyed the huge hot tub/pool and drinks at the bar! They had a DJ playing that night too(Saturday night)! The rooms all had mini fridges & microwaves! We will definitely be back💓
2020 年 2 月に 1 泊滞在
Joshからの返信 (投稿日 : 2020 年 2 月 28 日)
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 (不満)

Ricardo

2020 年 2 月に 1 泊滞在

6/10 (普通)

Chad

出張
気になった点 : 施設のコンディションと設備
2020 年 2 月に 2 泊滞在
Joshからの返信 (投稿日 : 2020 年 2 月 28 日)
Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 (普通)

Ed

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Very old run down needs a remodel
Staff was great, very old run down hotel in desperate need of a remodel, Wouldn't stay here again.
2020 年 2 月に 1 泊滞在
Joshからの返信 (投稿日 : 2020 年 2 月 28 日)
Thank you for taking the time to complete a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

2/10 (非常に不満)

宿泊されたお客様

良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
2020 年 2 月に 1 泊滞在
Joshからの返信 (投稿日 : 2020 年 2 月 28 日)
Thank you for taking the time to complete a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

2/10 (非常に不満)

Timothy

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 1 泊滞在
Joshからの返信 (投稿日 : 2020 年 2 月 23 日)
Thank you for leaving a review.

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
Location was perfect. I didn’t like having to go in one door which was around a corner.
2020 年 2 月に 1 泊滞在
Joshからの返信 (投稿日 : 2020 年 2 月 23 日)
Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 (非常に良い)

Susan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Absolutely wonderful
2020 年 2 月に 2 泊滞在
Joshからの返信 (投稿日 : 2020 年 2 月 23 日)
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2020 年 2 月に 1 泊滞在
Joshからの返信 (投稿日 : 2020 年 2 月 21 日)
Thank you for leaving a review.

6/10 (普通)

宿泊されたお客様

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
However we did have a nice stay but with some concerns. There were no towels in our room and I make a habit to view beds for bed bugs ( from previous bad experiences ). There was skeleton bed bugs in mattress and not only that mattress was no clean at all. Just a a suggestion, isn't best to have all mattresses covered to prevent this? Otherwise, we did enjoy or stay.
2020 年 2 月に 1 泊滞在
Joshからの返信 (投稿日 : 2020 年 2 月 21 日)
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