Book a Mismaloya Resort

"Top notch"

"Wonderful resort with great hospitality. Room service was prompt and professional. Our dining experiences at many of the restaurants were top notch. The grounds were beautiful and well maintained. My only critique is there I noticed considerable trash on the beach. Nothing large and noticeable but if you pay attention there was a lot of small pieces of trash debris throughout the sand. Small pieces of plastic, bottle caps, etc. I did not choose this resort for the beach as it is a little rocky in general. Everything else about this resort is 5 stars! I would highly recommend hotel Mousai to anyone! "

"Beautiful property. Loved the two bedroom panoramic view suite with three bathrooms and it was the most comfortable suite we have stayed in. The beds were very comfortable and the staff were so courteous and helpful. The rooftop pool was so beautiful. The meal prices are comparable to USA prices or even more, but we had the all inclusive package which was totally worth it."

"Breakfast was great!!! Straight to the point!! "

"Beautiful resort, and the staff is absolutely amazing. Our concierge Modesta was wonderful!! She took care of everything from dinner reservations to spa and everything inbetween! Truly an amazing vacation!!"

"This place is gorgeous. We hung out at the pool and watched the lizards and birds. Its set in the jungle so the animals are everywhere and it’s so peaceful. The staff were so professional and polite. The food and drinks were 5*. There is a lot of construction happening so if that’s something that will bother you, plan accordingly. The only thing I wasn’t prepared for was the extra tipping. I thought it was all included in the all inclusive package but they are asking for more tips. It’s worth it and we are happy to do this, I just wished I had known so I would have brought more cash to avoid fees from the bank machine. My understanding is that it is included, but you’re tipping more based on exemplary service and you feel like a jerk if you don’t tip, at least we felt that way. 10/10, this place is a gem."

"The staff was super friendly and helpful, the place was well kept and very clean and the food was tasty. "

"Pools werent clean pool decks hadnt been washed in quite a while pool chairs and umbrellas covered in bird mess pools had lots of floaters from plants birds etc areas food in the snack bar was often undercooked we were approached multiple times by hotel "concierges" about a "vacation club" presentation which amounts to a time share which we weren't interested in and felt we almost had to play hide and seek to avoid it. Bar staff in the lobby and pool bars were awesome including Chew,Hugo,Adrian,Luis and,Ivan. They were the best part of the trip rooms were clean and views were awesome but we had to call almost everyday to get enough towels for all of us brought to the room. Minimum food selection at the buffet and only one restaurant besides the buffet children could eat at after lunch time. Our ten year old went to the kids club for a "beach walk" and was given a garbage bag and asked to clean the beach for the staff as well."

"The location and view is spectacular. Lots of furniture inside and out on balcony for viewing the beaches and dolphins. Condo was clean. However the condo could be updated for the cost of the stay. Regina property manager was excellent with help with extras like tours. We did have a full tour with Josephina from Enjoy Puerto Vallarta Travel Agency and it was the best guide we have ever had. Josephina is amazing. 2 weeks with great weather. Definitely recommend this condo and will be coming back. Lorrie April 25 2026. "