We had a fantastic time at this property. Our condo was tastefully decorated and clean, and the entire facility was cleaned. We witnessed daily morning cleanings/sanitizations of the pools, hot tubs, and patio areas. Our first two days, one hot tub was freezing cold and one was lukewarm. However, maintenance took care of both right away. Then the issue was that they were almost too hot and everyone had to inch their way in.
The few negative things in our actual condo were that the bunk beds were very rickety to the point that we didn't feel safe with anyone sleeping on the tops. I got no response about this when reporting it. Also, the bedroom windows cannot be opened which seems like a huge safety/fire violation. It was so stuffy at night because the AC can't be turned down below 72. Everyone had a hard time sleeping with no air flow and hotter temps. Lastly, the kitchen table needs some work. It appears to have been painted, but not well or with the correct paint because it is permanently sticky no matter how much it is washed.