Dear Kenji. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Luisa Maria Pagani - General Manager

お客様へ、 フィードバックにお時間を頂ありがとうございます。お客様が我々のホテルでより良い体験を出る様このフィードバックを元に改善を図りたいと思っております。我々はより良いホテルでの時間を過ごしていただける様努力していますが、今回その目標を達せなかった事を大変申し訳なく思っております。もしもう一度チャンスを頂けるのであれば、お客様の意見を元に学び、改善し、より良いホテル体験ができる様努力する事を必ずお約束いたします。

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

お客様へ、 フィードバックにお時間を頂ありがとうございます。お客様が我々のホテルでより良い体験を出る様このフィードバックを元に改善を図りたいと思っております。我々はより良いホテルでの時間を過ごしていただける様努力していますが、今回その目標を達せなかった事を大変申し訳なく思っております。もしもう一度チャンスを頂けるのであれば、お客様の意見を元に学び、改善し、より良いホテル体験ができる様努力する事を必ずお約束いたします。

Dear Tomo, Thank you for the great review of our Starhotels Grand Milan! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Luisa Maria Pagani- General Manager

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Dear Guest, thank you so much for the great review about our Starhotels Grand Milan! hope to welcome you again very soon, Kind regards

Gentile Signor Carmelo Roberto,Desideriamo esprimere la nostra più sincera gratitudine per aver condiviso la sua esperienza presso il Starhotels Grand Milan. È un vero piacere per noi sapere che il suo soggiorno è stato all'altezza delle sue aspettative e che abbia trovato la nostra struttura pulita.La pulizia e l'ordine sono elementi fondamentali per garantire il comfort e il benessere dei nostri ospiti, e siamo felici che abbiate notato e apprezzato il nostro impegno costante per mantenere gli standard più elevati in questo senso.I nostri collaboratori lavorano instancabilmente ogni giorno per assicurare che ogni dettaglio sia curato al massimo, e i suoi gentili commenti sono una testimonianza del loro impegno e della loro dedizione.Siamo lieti che la sua esperienza con noi sia stata positiva e che abbia potuto godere appieno del suo soggiorno. Speriamo sinceramente di poterla accogliere nuovamente al Starhotels Grand Milan per creare nuovi e piacevoli ricordi.Cordiali saluti,

Dear Eric,it's a pleasure to read your kind words, we really appreciate your positive review and the fact that you enjoyed your experience with us We look forward to welcoming you back at your earliest convenience. Best regards,The Management

Cher Monsieur Frederik,Nous vous remercions sincèrement d'avoir partagé vos impressions sur votre séjour au Starhotels Grand Milan. Vos commentaires sont précieux pour nous, car ils nous permettent de mieux comprendre les besoins et les attentes de nos clients.Nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Si vous le souhaitez, nous vous encourageons à nous fournir plus de détails sur les aspects spécifiques de votre séjour avec lesquels vous n'avez pas été satisfait. Vos commentaires nous aideront à identifier les domaines dans lesquels nous pouvons nous améliorer afin d'offrir une expérience plus agréable à nos clients à l'avenir.Nous tenons à vous assurer que nous prenons vos commentaires très au sérieux et que nous ferons tout notre possible pour rectifier les points faibles que vous avez mentionnés.Nous espérons avoir l'opportunité de vous accueillir à nouveau au Starhotels Grand Milan et de vous offrir une expérience qui répondra pleinement à vos attentes.Cordialement,

Gentile Lorenza, Grazie per la sua bella recensione inerente al nostro Starhotels Grand Milan!Risulta sempre un piacere vedere una buona valutazione, cerchiamo sempre di fornire un servizio di eccellenza ai nostri ospiti, come nel suo caso!Le ricordiamo di sentirsi libera di condividere anche le sue impressioni, in quanto possiamo usarle per imparare dove possiamo migliorare!Non vediamo l'ora di riaccoglierla al più presto per farle vivere un'altra esperienza memorabile!

Dear Stephen,Thank you for taking the time to share your experience at the Starhotels Grand Milan. We are thrilled to hear that you had an excellent stay with us and that you found our hotel to be clean, modern, and spacious.We are delighted that you appreciated the convenience of our location, being just a short walk away from the train station, providing easy access to Milan in just 20 minutes.Your kind words serve as great encouragement for our team as we strive to provide exceptional service and accommodations to all our guests.We look forward to welcoming you back to the Starhotels Grand Milan for another wonderful stay in the future.Warm regards,

Dear Andrea,Thank you for your beautiful review for our Starhotels Grand Milan,We are glad to see such a good valutation like yours, we always try to make our guests happier and leave a good memory, We appreciate so much your kind words regarding the areas of the hotel, especially the wellness area which is fully equipped to all the guests' needs to offer the best service ever,We really look forward to welcome you back again at your earliest convenience!Best regards,

Cher Benoit,Nous vous remercions pour votre commentaire sur notre Starhotels Grand Milan,Nous sommes heureux de voir une si bonne appréciation comme la vôtre,Nous essayons toujours de rendre nos clients plus heureux et de leur laisser un bon souvenir,Si vous voulez n'hésitez pas à nous écrire vos impressions,Nous sommes toujours ouverts à comprendre nos faiblesses et à nous améliorer pour essayer d'offrir le meilleur service possible,Nous sommes vraiment impatients de vous accueillir à nouveau à votre meilleure convenance!Meilleures salutations

Dear Nadia,Thank you so much for your kind review for our Starhotels Grand Milan,Your words regarding our staff are much than appreciated, all the members of our staff are fully trained to deliver the best guest experience to all our important guests,We really look forward to welcome you at your earliest covenience,Best regards,

Dear Jayanthi,Thank you so much for your beautiful review for our Starhotels Grand Milan,We are glad that you enjoyed so much our hotel.This is our main goal let our guests satisfied of their stay so they can have a good memory of us,Your review will absolutely be shared through all our staff, as we can keep going and improving to deliver always the best hotel service, that every guest needs,We really look forward to meet you again at your earliest convenience,Best regards

Sehr freundlich Nadja,Vielen Dank für Ihre Bewertung für unser Starhotels Grand Milan,Es tut uns sehr leid, dass Sie in Ihrer Bewertung eine Enttäuschung über das Essen, insbesondere beim Frühstück, feststellen. Wir arbeiten hart daran, unseren Gästen das bestmögliche Erlebnis zu bieten, aber offensichtlich ist es dieses Mal nicht so gut gelaufen. Sicherlich ist dies ein Punkt, an dem wir uns verbessern können, und Ihr Kommentar wird an alle unsere Mitarbeiter weitergegeben, damit wir allen unseren Kunden in jeder Hinsicht einen ausgezeichneten Service bieten können,Wenn Sie uns die Chance geben, Ihr Vertrauen zurückzugewinnen, garantiere ich Ihnen, dass wir unser Bestes tun werden, um Ihnen die Qualität und den Service zu bieten, den so viele unserer Gäste bereits schätzen.Mit freundlichen Grüßen,

Gentile Flavio, Grazie per la sua bella recensione inerente al nostro Starhotels Grand Milan!Risulta sempre un piacere vedere una buona valutazione, cerchiamo sempre di fornire un servizio di eccellenza ai nostri ospiti, come nel suo caso! Le ricordiamo di sentirsi libero di condividere anche le sue impressioni, in quanto possiamo usarle per imparare dove possiamo migliorare! Non vediamo l'ora di riaccoglierla al più presto per farle vivere un'altra esperienza memorabile!

Dear Xinyun,Thank you for your beautiful review for our Starhotels Grand Milan,We are glad to see such a good valutation like yours, we always try to make our guests happier and leave a good memory, If you want feel free to write your impressions to us, we are always open to understand our weakness and improve to try to offer the best service ever,We really look forward to welcome you back again at your earliest convenience!Best regards

Dear Guest,Thank you so much for your beautiful review for our Starhotels Grand Milan,We are glad that you enjoyed so much our hotel, especially since you stayed here many many times,This is our main goal let our guests satisfied of their stay so they can have a good memory of us,Your review will absolutely be shared through all our staff, as we can keep going and improving to deliver always the best hotel service, that every guest needs,We really look forward to meet you again at your earliest convenience,Best regards

Gentile Andrea, Grazie per la sua bella recensione inerente al nostro Starhotels Grand Milan!Risulta sempre un piacere vedere una buona valutazione, cerchiamo sempre di fornire un servizio di eccellenza ai nostri ospiti, come nel suo caso! Le ricordiamo di sentirsi libero di condividere anche le sue impressioni, in quanto possiamo usarle per imparare dove possiamo migliorare! Non vediamo l'ora di riaccoglierla al più presto per farle vivere un'altra esperienza memorabile!

Dear Carolyne,Thank you for your beautiful review for our Starhotels Grand Milan,We are glad to see such a good valutation like yours, we always try to make our guests happier and leave a good memory, If you want feel free to write your impressions to us, we are always open to understand our weakness and improve to try to offer the best service ever,We really look forward to welcome you back again at your earliest convenience!Best regards,

Dear David,Thank you so much for your review regarding our Starhotels Grand Milan,We are pleased that you enjoyed so much it and its location, really comfortable with the near train station that can lead you to the airport as you mentioned,We really look forward to welcome you at your earliest convenience,Best regards,

Dear Hyun,Thank you for your beautiful review for our Starhotels Grand Milan,We are glad to see such a good valutation like yours, we always try to make our guests happier and leave a good memory, If you want feel free to write your impressions to us, we are always open to understand our weakness and improve to try to offer the best service ever,We really look forward to welcome you back again at your earliest convenience!Best regards

Dear Hyun,Thank you for your beautiful review for our Starhotels Grand Milan,We are glad to see such a good valutation like yours, we always try to make our guests happier and leave a good memory, If you want feel free to write your impressions to us, we are always open to understand our weakness and improve to try to offer the best service ever,We really look forward to welcome you back again at your earliest convenience!Best regards

Dear Ching,Thank you for your beautiful review for our Starhotels Grand Milan,We are glad to see such a good valutation like yours, we always try to make our guests happier and leave a good memory, If you want feel free to write your impressions to us, we are always open to understand our weakness and improve to try to offer the best service ever,We really look forward to welcome you back again at your earliest convenience!Best regards,

Dear Karen,Thank you for your beautiful review for our Starhotels Grand Milan,We are glad to see such a good valutation like yours, we always try to make our guests happier and leave a good memory, If you want feel free to write your impressions to us, we are always open to understand our weakness and improve to try to offer the best service ever,We really look forward to welcome you back again at your earliest convenience!Best regards

Gentile Stefania,Grazie per il suo feedback sul nostro Starhotels Grand Milan.Siamo molto felici di leggere che abbia apprezzato molto le nostre camere e tutti i reparti connessi, dalla colazione all'area wellness.La nostra mission è quella di rendere soddisfatti i nostri ospiti e leggere che siamo riusciti in ciò ci rende molto orgogliosi.Ci dispiace che non abbia trovato il divano letto confortevole, ma possiamo assicurarle che qualora ci fosse un'altra occasione, faremo del nostro meglio per farla sentire come a casa sua!Cordialmente,

Dear Guest,Thank you for your feedback for our Starhotels Grand Milan,We are so sorry to read that you were disappointed regarding the fitness that was closed. It seems strange because recently we have never close the fitness except during night, that is close every night,We really look forward to welcome you back to prove all the quality that we offer every day to all our guests!Best regards,

Dear Androulla,Thank you for your review for our Starhotels Grand Milan,We are glad to read to read that you and also your kids have enjoyed our hotel and that it is your first choice when you come to the beautiful city of Milan!We are so sorry that you didn't find the same excellence in dinner menù, but for sure this is a really important point to us to understand where we can do better to give you the best possible experience ever,We really look forward to welcome you back again at your convenience,Best Regards,

Dear Arbien,Thank you for your beautiful review for our Starhotels Grand Milan,We are glad to see such a good valutation like yours, we always try to make our guests happier and leave a good memory, If you want feel free to write your impressions to us, we are always open to understand our weakness and improve to try to offer the best service ever,We really look forward to welcome you back again at your earliest convenience!Best regards,

Dear Stephane,Thank you for your beautiful review for our Starhotels Grand Milan,We are glad to see such a good valutation like yours, we always try to make our guests happier and leave a good memory, If you want feel free to write your impressions to us, we are always open to understand our weakness and improve to try to offer the best service ever,We really look forward to welcome you back again at your earliest convenience!Best regards,

Gentilissima Elena,Grazie per la sua recensione per il nostro Starhotels Grand Milan,Siamo lieti di essere la sua prima scelta per i suoi viaggi quando venite nella città di Saronno, cerchiamo sempre di poter garantire a nostri ospiti di sentirsi come a casa, e leggere ciò non ci può rendere che orgogliosi!Ci auguriamo tanto di poterla ospitare nuovamente quanto prima,I più cordiali saluti,

Dear Guest, We are absolutely delighted you have chosen our property for your stay in Milan! We do hope to host you very soon again! The Management

Gentile Mauro, Grazie per la sua bella recensione inerente al nostro Starhotels Grand Milan!Per noi è sempre un piacere vedere una buona valutazione, cerchiamo sempre di fornire un servizio di eccellenza ai nostri ospiti, come nel suo caso! Le ricordiamo di sentirsi libero di condividere anche le sue impressioni, in quanto possiamo usarle per imparare dove possiamo migliorare! Non vediamo l'ora di riaccoglierla al più presto per farle vivere un'altra bella esperienza!

Cher Didier,Nous vous remercions pour vos commentaires positifs. Nous sommes ravis de lire que vous avez eu une expérience satisfaisante avec notre hébergement et que vous avez apprécié notre hôtel.Nous apprécions vraiment votre approbation et serions plus qu'heureux de vous accueillir à nouveau à l'avenir. Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,

Dear Jennifer,Thank you for your review for our Starhotels Grand Milan,We are glad to read to read that you and also your kids have enjoyed our hotel and some departments from the restaurant to the conveniences nearby.We are so sorry that you didn't find the same excellence in our staff and the beds, but for sure this is a really important point to us to understand where we can do better to give you the best possible experience ever,We really look forward to welcome you back again at your convenience,Best Regards,

Dear Shakeel,Thank you for your nice review for our Starhotels Grand Milan,It's really nice to see a good valutation, we always try to deliver an excellence service to our guest, as in your case!We remind you to just feel free to also share your impressions as we can use it to learn where we can improve!We truly look forward to welcome you back again at your earliest convenience as you can enjoy with us another memorable experience!Best regards,

Dear Lucia, Thank you for your nice review regarding our Starhotels Grand Milan!It is always a pleasure for us to see a good review, as we always try to provide excellent service to our guests, as in your case! Please feel free to share your impressions as well, as we can use them to learn where we can improve! We look forward to welcoming you back as soon as possible for another memorable experience!Kind regards,

Dear Hans,Thank you for your positive feedback. We're delighted to read that you had a satisfying experience with our accommodation and that you enjoyed our breakfast.We truly appreciate your endorsement and would be more than happy to welcome you back in the future. Best Regards,The Management

Dear Mr Ioram, We are absolutely delighted you have chosen our property for your stay in Milan! We do hope to host you very soon again! the Management

Gentile Angelo,La ringraziamo per il tempo dedicato alla Sua recensione. Siamo felici di leggere che abbia deciso di valutare con un buon punteggio il nostro hotel e che il suo soggiorno sia trascorso al meglio.Ci auguriamo di poterla accogliere nuovamente come nostro gentile Ospite,cordiali salutiLa Direzione

Chère RaniaNous vous remercions pour vos commentaires élogieux sur le Starhotels Grand Milan,Nous sommes ravis de lire que vous avez apprécié chaque détail de votre expérience avec nous : de la restauration à l'accueil en passant par l'espace détente !Notre objectif est de laisser un beau souvenir à chacun de nos clients.Nous nous réjouissons de vous accueillir à nouveau,Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,

Gentile Andrea, Grazie per la sua bella recensione inerente al nostro Starhotels Grand Milan!Risulta sempre un piacere vedere una buona valutazione, cerchiamo sempre di fornire un servizio di eccellenza ai nostri ospiti, come nel suo caso! Le ricordiamo di sentirsi libero di condividere anche le sue impressioni, in quanto possiamo usarle per imparare dove possiamo migliorare! Non vediamo l'ora di riaccoglierla al più presto per farle vivere un'altra esperienza memorabile!

Dear Duncan,Thank you for your beautiful review for our Starhotels Grand Milan,We are glad to see such a good valutation like yours, we always try to make our guests happier and leave a good memory, If you want feel free to write your impressions to us, we are always open to understand our weakness and improve to try to offer the best service ever,We really look forward to welcome you back again at your earliest convenience!Best regards,

Dear Ioram,thank you for your feedback. We really appreciate your positive review. We are very happy to know that we managed to make your stay in Saronno a memorable one. We look forward to welcoming you back at your earliest convenience. Best regards,The management

Dear Sylvia, Thank you for your nice review for our Starhotels Grand Milan,It's really nice to see a good valutation, we always try to deliver an excellence service to our guest, as in your case!We remind you to just feel free to also share your impressions as we can use it to learn where we can improve!We truly look forward to welcome you back again at your earliest convenience as you can enjoy with us another memorable experience!Best regards,