Dear Guest, thank you for taking the time to share your feedback We are pleased to know that you enjoyed your stay in Milan. We hope to welcome you back to our hotel very soon! Sincerely

親愛なるゲスト、私達は私達とのあなたの滞在が快適だったと聞いてうれしいです。 私たちはあなたに新しい経験のためにまた戻ってきてあなたに良い一日を迎えるように勧めます。 スタッフ

kind host, pleased to learn that our structure was to your liking, we would be happy to have you back with us. For the timing of check-in and check-out we are sorry if you had to wait longer than expected, this probably depended on the large number of guests that we have the pleasure of hosting each day. In any case we will try to take advantage of his suggestion to guarantee a service that is more and more adapted to his needs. While waiting to get it back here, we wish you a good day. Staff

亲切的客人 我们首先感谢您将一些宝贵的时间献给了我们，我们很高兴看到它为我们的结构和员工保留的评估。我们很高兴有机会帮助您轻松访问米兰。再次感谢您的时间，并期待在不久的将来欢迎您回到Starhotels商务宫。 管理层。

親愛なるお客様、 あなたの印象を分かち合う時間を取ってくれてありがとう！私たちはすぐにあなたのゲストの間に戻ってお待ちしています。 よろしく

親愛なるお客様、 私たちのホテルの美しいレビューをありがとう！滞在が楽しくてとても幸せです。もうすぐあなたにお会いできることを楽しみにしています。 よろしく

Dear GomezJapan, Thank you very much for taking some of your precious time to convey your comments regarding your stay at Starhotels Business Palace. Your feedback is extremely important to us as we constantly strive to improve our service. We hope to welcome you back for your next stay in Milan. Best regards

Dear Hideo, Thank you very much for taking some of your precious time to leave your comments. We regret to learn our failure in meeting your expectations to the fullest. The information we have received from you have been reviewed by the Management staff to ensure that we are consistently offering the highest levels of service, in functional and relaxing surroundings. In the meantime, we would like to take this occasion to apologize for any inconvenience you have experienced during your stay because of the lost chocolate. Please accept our apologies and we sincerely hope you consider returning to the Business Palace on your next visit to Milan and we guarantee you our best care and attention Yours sincerely, The Management

Dear Guest, Thank you very much for all your positive comments. Hoping to welcome you again to our hotel we send you our best regards. The Management Starhotels Business Palace

Dear Bambix, Thank you for staying at our Starhotels Business Palace and sharing your feedback. Any suggestions and opinions related to our service is highly taken into consideration as an opportunity to improve our level of service. We are happy to read that you could appreciate our Hotel and our staff. We sincerely thank you for your time and hope to have you once again with us. Best regards. The Management Starhotels Business Palace

Dear Guest, We want to thank you for the excellent judgment of your review for our Starhotels Business Palace. We hope to have you again as our guest for your next stay in Milan. Best regards, The Management Starhotels Business Palace

Dear Tom, Thank you very much for choosing to stay with us, and for taking some of your precious time to leave your comment. We hope to welcome you back and send our, Best regards The Management

Dear Renate, thank you for taking the time to leave your comment and for staying with us. It's a pleasure to read that you enjoyed our hotel and its style. We hope to have the pleasure of welcoming you again in the future. Best regards

Dear Evgeniia, thank you very much for this excellent review! It is indeed the reward to our effort to provide memorable moments to our Guests. We really look forward to welcoming back to our hotel! Best regards

Dear Randy, thank you for evaluating your stay at Starhotels Business Palace. We are pleased to read that you appreciated our proximity to the subway M3, Porto di Mare stop, which makes travel very convenient for exploring Milan. We apologize for the inconvenience with the sheets and the smell of towels: our Housekeepers, who always take care to the cleanliness and hygiene of the rooms, are very sorry about this and are checking what you reported. We hope you will choose to stay with us again, in order to guarantee a better experience. Best regards

Dear Peter, thank you for your valuable feedback on your recent stay with us. We are pleased to hear that you found our location very convenient to visit Milan, and that you enjoyed the quality of our breakfast. A good and varied breakfast is essential to start the day well. We hope to have the pleasure of welcoming you again. Best regards

Dear Stella, thank you for the time and attention you gave us in sharing your opinion about your experience in Starhotels Business Palace. We apologize for the inconvenience you had with the charge. We understand the importance of a correct payment process, in fact from our side it seems that the charges have been made correctly. However, if you prefer to contact us to sort out any issue, we would be glad to assist you as soon as possible. We appreciate your patience and understanding, and apologize for any inconvenience caused. We hope to see you again in the next future. Best regards

Gentile Sara, grazie per la Sua recensione, ci sentiamo onorati dal punteggio pieno che ci riserva. Ci auspichiamo di poterLe dare presto il bentornato per un'altra memorabile esperienza presso lo Starhotels Business Palace. Cordiali saluti

Dear Adenike, thank you very much for the good feedback of your stay. It's so nice and comforting to read that you didn't have any issues to report. Thank you for your comment about the breakfast, we will share it with the Departments involved in order to improve constantly the service offered. It has been a pleasure to have you as our Guest and on behalf of all the Staff, we look forward to welcoming you back. Sincerely

Gentile Michele, La ringraziamo per la Sua bella recensione e per aver consigliato la nostra struttura! È un vero piacere leggere che l’esperienza generale nella nostra struttura sia stata di Suo pieno gradimento, e ci auguriamo di averLa ancora nostro gradito ospite. Cordiali saluti

Gentile Andrea, La ringraziamo per aver scelto di soggiornare presso lo Starhotels Business Palace e per aver condiviso la Sua recensione. Ci farebbe piacere comprendere meglio cosa, secondo il Suo punto di vista, potrebbe essere migliorato e dove le Sue aspettative non sono state pienamente soddisfatte. Rimaniamo pertanto a totale disposizione qualora gradisse contattarci direttamente. Il feedback e le opinioni dei nostri Ospiti sono estremamente importanti per migliorare costantemente i nostri standard qualitativi ed il servizio offerto. In attesa di ospitarLa nuovamente, porgiamo i nostri più Cordiali Saluti.

Dear Joseph, thank you very much for this review! We really look forward to welcoming back to our hotel. Best regards

Dear Mauro, thank you for this nice review and the full score you gave us. We are happy to read that you often choose to stay in our hotel and that you consider Starhotels Business Palace as the best 4 stars hotel you have ever been. Words like yours give us the boost to continue our daily mission of providing excellence and improving our level of service where possible. We look forward to giving you another memorable experience. Best regards

Dear Elaine, thank you for the kind review! We can't wait to have you back as a guest! Best regards

Dear Joanna, thank you so much for taking the time to describe in such a detailed way your experience of staying in our hotel, and for pointing out the excellent service received from our Staff. As confirmed in your review, our hotel has rooms of different category, size and features: it's a pleasure to know that you had the opportunity to try several of them during your stays. We look forward to welcoming back soon, so that you can try even more rooms! Best regards

Dear Joseph, thank you for your feedback. We regret that you did not report the critical issues encountered during your stay and the services that should be improved allowing us to offer you in the future a better experience. We hope to welcome you again for your next stay in Milan. Best regards

Gentile Abramo, La ringraziamo per il feedback espresso nei riguardi del recente soggiorno presso lo Starhotels Business Palace. È sempre un piacere poter offrire ai nostri Ospiti un soggiorno confortevole. In attesa di ospitarLa nuovamente, porgiamo i nostri più Cordiali Saluti.

Gentile Sig. Nunzio, La ringraziamo per aver condiviso il Suo feedback. Ci dispiace che il Suo soggiorno non sia stato in linea con le aspettative. Purtroppo, non riportando le criticità riscontrate, è difficile per noi procedere alle consuete verifiche per approfondire e risolvere quanto segnalato. Se preferisse contattarci direttamente per condividere l'accaduto, sarà per noi un’ottima opportunità per migliorare il nostro livello di servizio. Con l’augurio di poterLe dare il bentornato allo Starhotels Business Palace, La salutiamo cordialmente.

Dear Mrs. Tove, thank you very much for the good feedback of your stay. We are happy to know that your stay was lovely. Hoping to welcome you for your next trip in Milan, we send you our best regards.

Dear Fredrik, thank you for sharing your opinions about your stay. We are glad to know that the service offered by our Staff was up to your expectations: your satisfaction is the best reward for our team who work day after day to offer impeccable service. We regret that our breakfast did not meet your expectations and we apologize for that. Our staff always tries to take care of the breakfast service as we believe it is a very important moment. However, we take good note of your notes and will share it with the Departments involved. We hope to welcome you again and show you our best level of service. Best regards

Dear Guest,It's such a pleasure to read your kind evaluation regarding Starhotels Business Palace and its staff, but more importantly, for dedicating some of your personal time to us.We will be glad to have you again here with us. Best RegardsStarhotels Business Palace

Dear Jonas, we are pleased to hear that you had a pleasant experience with us. We hope to have the pleasure of welcoming you again soon.Best regards

Dear Tamara, greetings from Starhotels Business Palace. It's always encouraging to learn that our Guests enjoyed the service we provided, as same as sharing Guests’ feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. Since it seems that we did not receive any negative reporting by your side during your stay, we would be glad to know which aspects need to be improved in your opinion: we take into high consideration all the comments that our Guests wish to share. We hope that you will give us a second chance to show our improvement and look forward to welcoming you back to our hotel in the near future.Sincerely

Gentile Michele, La ringraziamo per aver condiviso la Sua esperienza presso lo Starhotels Business Palace. Siamo spiacenti di apprendere che la camera assegnata non sia stata di Suo pieno gradimento, in questi casi consigliamo sempre di rivolgersi alla Reception direttamente durante il soggiorno: lo Staff è sempre disponibile per aiutare e garantire agli ospiti un'esperienza eccellente, in questo caso saremmo stati lieti di mostrarVi altre camere con un arredamento più moderno e prive di moquette, per poterVi cambiare camera. Speriamo vivamente di poterLa ospitare nuovamente così da darci la possibilità di mostrarLe come teniamo in considerazione ogni singolo feedback che riceviamo. Cordiali saluti

Dear Tamara, thank you for your valuable feedback on your recent stay with us. We are pleased to hear that you found our hotel good and that you enjoyed the spacious room with bathroom and comfortable bed. We appreciate your compliments on the location and helpfulness of our staff. We hope to have the pleasure of welcoming you again. Best regards

Gentile Andrea, La ringraziamo per aver soggiornato presso lo Starhotels Business Palace e per aver condiviso una recensione così positiva. Ci fa piacere che abbia apprezzato i buoni collegamenti tra l’hotel e le varie zone di Milano, così come la cordialità del nostro personale: un servizio professionale e disponibile può davvero fare la differenza nell’esperienza complessiva degli Ospiti. La ringraziamo altresì per aver sottolineato la pulizia presente nella nostra struttura e la nostra colazione variegata, sempre apprezzata dai viaggiatori, poiché offre una vasta scelta di cibi e bevande per iniziare bene la giornata. Ci auspichiamo di poterLe dare presto un caloroso bentornato per un'altra memorabile esperienza. Cordiali saluti.

Dear Donna, we are pleased to hear that you had a pleasant experience with us. We hope to have the pleasure of welcoming you again soon. Best regards

Dear Dan Wils, thank you for taking the time to leave your comment and for staying with us. It's a pleasure to read that you enjoyed the comfort of our rooms, we are proud to offer a high-quality atmosphere to our Guests. We apologize if the service in our Restaurant did not meet your expectations, please note that your feedback will be shared with our Food & Beverage Department, since we believe that all the comments and suggestions that our Guests wish to share, can be for us a useful starting point to continue to improve the quality of our services. We hope to be able to welcome you again in the near future. Best regards

Gent. mo ospite gradiremmo ringraziarLa per il suo giudizio positivo che verrà condiviso con tutto il personale. Siamo lieti ed orgogliosi di sapere che abbia trascorso un piacevole soggiorno insieme a noi. Con l’ augurio di darLe presto il bentornato allo Starhotels Business Palace, le porgiamo i nostri saluti. Lo staffStarhotels Business Palace

Cher Marina,Merci d’avoir voulu partager votre expérience de séjour. Ce serait un réel plaisir de pouvoir vous accueillir de nouveau pour votre prochain séjour à Milan.Cordialement, La gestion.

Dear Guest, thank you for taking the precious time to share your experience in Milan on Expedia. We are happy to read that you enjoyed your stay from more points of view. We regret if the breakfast did not meet your expectations properly, we guarantee that we always take care of this service as we believe it's very important to start the day in the best way. As per the price list that you find in the breakfast room, the dishes that are not part of the buffet, are intended as extras, so you need to pay for them. We hope to welcome you again so that we can show you how we take into consideration every single feedback we receive. Best regards.

Merci!CordialementStarhotels Business Palace

Thank you!Best regardsStarhotels Business Palace

Dear Kiwoong, it's a pleasure to read your kind words, we really appreciate your positive review. Thank you for mentioning in a positive way our staff: they are truly passionate about hospitality and creating special moments for our Guests. We are happy to have been able to assist you quickly and efficiently with your luggage: our goal is to make our Guests' stay as pleasant and relaxing as possible. Thank you again for choosing our hotel and for your feedback, we look forward to welcoming you back to Starhotels Business Palace. Best regards.

Dear Manfred,we are pleased to hear that you had a pleasant experience with us. We hope to have the pleasure of welcoming you again soon.Best regards

Gentile Sig.ra Lorella,La ringraziamo per il Suo feedback così positivo! Siamo lieti di leggere che abbia avuto un’esperienza piacevole allo Starhotels Business Palace. La posizione comoda dell’hotel rispetto al Suo sito di destinazione è certamente un fattore importante da considerare nella scelta di un alloggio, e siamo felici di aver soddisfatto le Sue esigenze in tal senso. Grazie ancora per aver scelto il nostro hotel e per il Suo prezioso feedback. In attesa di darLe nuovamente il benvenuto, porgiamo Cordiali Saluti.

Dear Mrs. Olga,thank you for choosing to stay at Starhotels Business Palace! It sounds like you had a great experience, both in terms of our services and comfort of our rooms, perfect for resting after a day of sightseeing. We all hope to have the pleasure of welcoming you again soon in Milan.Best Regards.

Dear Mrs. Ashley, thank you so much for taking the time to evaluate your experience of staying in our hotel. We are happy to know that the rooms, the location and all the staff was up to your expectations. It's nice to know that our Guests can see our passion and dedication for this work. From our side, we can only renew our daily commitment to improve over time the quality standard obtained with so much hard work. We hope to have you again as our Guests. Best Regards.