2 つの屋外プール、営業時間 7:00 ~ 19:00、サンラウンジャー

ザ ガブリエル マイアミ サウス ビーチ キュリオ コレクション バイ ヒルトンの口コミ

4 out of 5

口コミ

8.0

とても良い

評価 10 - 480 件の口コミ中 229 件が非常に良い" "
評価 8 - 480 件の口コミ中 114 件が良い" "
評価 6 - 480 件の口コミ中 63 件が普通" "
評価 4 - 480 件の口コミ中 36 件が不満" "
評価 2 - 480 件の口コミ中 38 件が非常に不満" "

8.8/10

清潔度

8.6/10

スタッフとサービス

8.4/10

設備とサービス

8.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Mary

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What wonderful people. Great staff and stay. We will be back!
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 26 日)
Mary, thank you for your kind words! The team at The Gabriel Miami South Beach, Curio Collection by Hilton is thrilled to hear you had a great stay. We look forward to welcoming you back!

10/10 (非常に良い)

Roula

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing staff! Amazing service and truly the best resort I have stayed at!
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 26 日)
Roula, thank you for your kind words! The Gabriel Miami South Beach, Curio Collection by Hilton, is thrilled to hear you enjoyed your stay and found our team and service exceptional. We're looking forward to welcoming you back soon!

10/10 (非常に良い)

Bernice

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for the excellent rating, Bernice!Our goal is to go above and beyond to ensure our guests have a memorable experience at The Gabriel Miami South Beach, Curio Collection by Hilton! We look forward to hosting you again soon.

10/10 (非常に良い)

Brandi

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved that the beach was directly across the street! Staff was very friendly and accomodating! We enjoyed our stay.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 19 日)
Brandi, thank you for your wonderful feedback! The Gabriel Miami South Beach, Curio Collection by Hilton is delighted that you enjoyed the convenient beach access and found our team members friendly and accommodating. We look forward to welcoming you back for another great stay!

8/10 (良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 17 日)
Michael, thank you for taking the time to rate your recent stay at The Gabriel Miami South Beach, Curio Collection by Hilton. We're thrilled to know you had a positive experience. We hope to welcome you back soon!

10/10 (非常に良い)

jessica

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Place was amazing, staff was incredible.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 16 日)
Jessica, thank you for your wonderful feedback! The Gabriel Miami South Beach, Curio Collection by Hilton is delighted to hear that you found the place amazing and that our team members made a positive impression. We look forward to welcoming you back soon!

10/10 (非常に良い)

Suzanne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooftop pool was lovely!
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 16 日)
Suzanne, thank you for your wonderful feedback! The Gabriel Miami South Beach, Curio Collection by Hilton, is delighted you enjoyed the rooftop pool. We hope to welcome you back soon!

8/10 (良い)

Savannah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 16 日)
Savannah, thank you for choosing to stay at The Gabriel Miami South Beach, Curio Collection by Hilton. Your positive rating means a lot to us. We hope to welcome you back soon for another enjoyable experience!

10/10 (非常に良い)

Charles

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 5 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 15 日)
Charles, thank you for taking the time to share your experience. It's fantastic to hear you had a satisfying stay at The Gabriel Miami South Beach, Curio Collection by Hilton. We look forward to welcoming you back soon!

10/10 (非常に良い)

Alexa

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Gabriel in South Beach was beautiful. The hotel is conveniently located across the street from the beach. We loved the preservation of the original art deco, while still keeping a modern and clean feel. The lobby smelled excellent, clean, and luxurious. We had a wonderful experience with Tim, the hotel manager, who showed us the two pools and stowed our bags before check in. Keith, another staff member, was welcoming and friendly towards our family. Our interactions with all staff were positive. The only two critiques I have are the parking situation and the area around. The hotel offers a pricey valet, and no on-site parking. We had to park in an expensive garage overnight a block away. Additionally, the area around the hotel was noisy, crowded, full of tourists. Otherwise, we enjoyed our stay at the Gabriel and we would come again.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Alexa, it's delightful to hear of your positive experience at The Gabriel Miami South Beach, Curio Collection by Hilton. We are glad you appreciated our harmonious blend of art deco charm and modern amenities. Your positive comments on our team members' hospitality, particularly Tim and Keith, affirm our commitment to excellent service. For the concerns you raised about parking, we understand the convenience of on-site parking and want to assure you that our valet services are in place to offer the best alternative. In regards to the neighborhood buzz, as a centrally located hotel, it can indeed get lively around us. Thank you for considering us for future stays. We're looking forward to showing you the same warm hospitality on your return.

8/10 (良い)

Alexis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent
2024 年 5 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Alexis, thank you for choosing The Gabriel Miami South Beach, Curio Collection by Hilton. We're thrilled to hear your stay was excellent. Looking forward to welcoming you back on your next Miami visit.

8/10 (良い)

Danielle

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location, beach front, lots of great restaurants in walking distance. Rooms was on the smaller side, but very clean.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 11 日)
Danielle, it's fantastic to hear that the superb beachfront location and easy access to dining delights at The Gabriel Miami South Beach, Curio Collection by Hilton met your expectations. We're glad that the cleanliness of our accommodations impressed you, even if they were more compact than anticipated. Thank you for sharing your thoughts and we hope to welcome you back soon for another great stay.

10/10 (非常に良い)

Alicia

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Its very clean friendly and great location. Breakfast was not the greatest bc was serve cold, but was ok.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 9 日)
Alicia, we're thrilled to hear that you found The Gabriel Miami South Beach, Curio Collection by Hilton to be spotless and well-located, and that our team members made your stay enjoyable. We appreciate your feedback about breakfast, as it helps us continually enhance our guest experience. Looking forward to welcoming you back for another pleasant stay.

10/10 (非常に良い)

Horacio

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easy to get to, cozy, and nice property.
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 8 日)
Horacio, thank you for sharing your positive review of The Gabriel Miami South Beach, Curio Collection by Hilton. We're glad you found our location convenient and appreciated our welcoming environment. Hoping to welcome you back soon.

10/10 (非常に良い)

Ayoub

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing hotel
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 6 日)
Ayoub, it's fantastic to hear you enjoyed your stay at The Gabriel Miami South Beach, Curio Collection by Hilton. Our team members aim to provide a memorable experience and will be thrilled to hear your kind words. We hope to welcome you back in the future.

10/10 (非常に良い)

Megi

良かった点 : 清潔度
2024 年 4 月に 10 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 6 日)
Megi, it's fantastic to learn that your stay at The Gabriel Miami South Beach, Curio Collection by Hilton lived up to your expectations. We appreciate your rating and are eager to welcome you back for another exceptional visit.

2/10 (非常に不満)

christian

気になった点 : 施設のコンディションと設備
Ridiculous
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 2 日)
Christian, we regret to hear that your experience didn't meet your expectations. Your feedback is important to us and we'd appreciate further details on any issues you encountered to better address them. Thank you for sharing your thoughts.

10/10 (非常に良い)

Margarita

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms was very small
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 30 日)
Margarita, we're delighted to learn that your experience at The Gabriel Miami South Beach, Curio Collection by Hilton was generally positive. Your feedback regarding room size has been noted, and we'd like future visits to further exceed your expectations. Do consider our more spacious room options upon your next visit. Safe travels until then, Margarita.

10/10 (非常に良い)

Xudong

2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for the fantastic rating, Xudong!We strive to make all of our guests feel welcome and relaxed during their time at The Gabriel Miami South Beach, Curio Collection by Hilton! We can't wait to see you again soon.

10/10 (非常に良い)

Nicolle

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Nicolle, it's wonderful to hear that you had such a fantastic experience at The Gabriel Miami South Beach, Curio Collection by Hilton. Your positive feedback is greatly appreciated and we hope to welcome you back soon.

2/10 (非常に不満)

Nicole

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 18 日)
Thank you for sharing your feedback, Nicole.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

10/10 (非常に良い)

Crystal

2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 18 日)
Thanks for the amazing rating, Crystal!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at The Gabriel Miami South Beach, Curio Collection by Hilton!

10/10 (非常に良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 27 日)
Thank you for the wonderful rating, Christopher!It's fantastic you enjoyed your time at The Gabriel Miami South Beach, Curio Collection by Hilton so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

8/10 (良い)

Pierre、St-Felix-D Otis

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Malgré un délai pour la chambre c était belle chambre confortable
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 24 日)
Pierre, c'est formidable d'apprendre que vous avez apprécié le confort et la beauté de votre chambre au Gabriel Miami South Beach, Curio Collection by Hilton. Nous comprenons qu'il puisse y avoir un léger retard lors de l'enregistrement et nous vous remercions de votre patience. Nous attendons avec impatience votre prochain séjour parmi nous.

8/10 (良い)

Sarah

2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 10 日)
Sarah, thank you for staying at The Gabriel Miami South Beach, Curio Collection by Hilton. Your rating is greatly appreciated, and it's wonderful to know you enjoyed your stay with us. We look forward to welcoming you back for another enjoyable experience. Safe travels!

2/10 (非常に不満)

Laura

家族旅行, 小さなお子様連れの家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
The rooms look nothing like they do in the images and there was lots of hidden fees. I was so looking forward to our stay and was very disappointed!
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 20 日)
Laura, we regret to hear that your expectations weren't met during your stay. Our aim is to provide an accurate portrayal of the property and facilities through our images, and we regret if there was a disparity. In regard to fees, we strive to uphold transparency and appreciate your feedback on this matter. Our team is always open to discussions to clarify any misunderstandings. We would value the opportunity to improve upon your experience should you decide to stay with us again in the future.

10/10 (非常に良い)

Santiago

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Na
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 20 日)
Thanks for the outstanding rating, Santiago!We're delighted your time at The Gabriel Miami South Beach, Curio Collection by Hilton was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

6/10 (普通)

Olivia

2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
We appreciate you taking the time to share your feedback, Olivia.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

10/10 (非常に良い)

Dana

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My husband and I really enjoyed our stay at the Gabriel for 3 nights. It was perfectly located on Ocean Drive right across from the beach. It was easy walking around the area or catching an Uber if we wanted to go somewhere farther. We loved the outdoor area around the pool and outdoor bar. It was nicely decorated and updated. The restaurant was good, too, and offered some nice drink specials for happy hour. The hotel staff were always very pleasant and honest. We didn’t feel like they were trying to sell us anything. There was a mixup with our room and another guest who had the same last name, but the manager promptly resolved the issue and made up for it. The hotel has two pools, one is on the rooftop of the adjacent building and offers beautiful views. The other pool is on the patio and has ample seating and umbrellas. Going to the beach was super convenient as well - you simply walked up to the kiosk and they set you up with chairs which is included in the price of the hotel. We would definitely recommend this hotel to anyone who wants to stay in the heart of South Beach. Hopefully one day we will be back!
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 14 日)
Dana, it's a pleasure to know that you and your husband had an enjoyable stay at The Gabriel Miami South Beach, Curio Collection by Hilton. Your kind remarks about the well-positioned location, captivating outdoor areas, appealing restaurant offerings, and our ever-helpful team members truly make our day! We are glad that the room mix-up was promptly sorted out and that our picturesque pools and beach services added to your delightful experience. Your high recommendation is much appreciated and we're excited for the opportunity to welcome you back one day.

10/10 (非常に良い)

Maria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
location
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 11 日)
Maria, we are delighted to learn that you found The Gabriel Miami South Beach, Curio Collection by Hilton to be so conveniently situated. It's wonderful to hear that our prime location contributed positively to your Miami experience. We hope to welcome you back soon for another memorable visit.

10/10 (非常に良い)

Carmel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 11 日)
Carmel, thank you for leaving a stellar rating for The Gabriel Miami South Beach, Curio Collection by Hilton. We truly appreciate it and hope to see you again soon for another outstanding experience.

10/10 (非常に良い)

Melissa、Langley

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Central South Beach location, very clean. Service and staff were incredibly helpful.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
Melissa, it's fantastic to read your kind sentiments on The Gabriel Miami South Beach, Curio Collection by Hilton! We're more than pleased to hear about your positive experience, especially about the cleanliness and the attentive service from our dedicated team members. We would be thrilled to have you back for further wonderful visits.

10/10 (非常に良い)

Danny

気になった点 : 施設のコンディションと設備
Very old and difficult to navigate. Elevators neeed to be replaced. Stairs were not easily accessible
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 8 日)
Danny, we value your feedback and it's important to us. We are sorry to hear that you had difficulties navigating the hotel and found the facilities less than satisfactory. Rest assured, we are committed to continuously improve and appreciate your comments on our elevator system and stair accessibility. Your experience will guide our steps in refining guest convenience. We hope you will give us another opportunity to serve you even better in the future.

10/10 (非常に良い)

Daniel Brennan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 10 日)
Daniel, your perfect score truly warms our hearts at The Gabriel Miami South Beach, Curio Collection by Hilton. We are elated to understand, even without words, that your stay left a great impression. We thank you for selecting our hotel and look forward to your return, ensuring another memorable stay.

10/10 (非常に良い)

Christine

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 5 日)
Christine, it's wonderful to hear that The Gabriel Miami South Beach's location contributed to your positive stay. Thank you for your feedback and we hope to see you again soon.

8/10 (良い)

Sabrina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lucky our check in associate was exceptional! Extremely friendly and helpful and one of the best attributes about The Gabriel! He is the ultimate example of perfect customer service!!!!
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 5 日)
Sabrina, your praise for our team member, Lucky, is greatly appreciated. His warmth and dedication represent what we strive for at the Gabriel Miami South Beach, Curio Collection by Hilton. We can't wait to welcome you back for another top-notch experience.

8/10 (良い)

Ronald

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Its a great value. Some thougts: there’s only 1 small elevator in Bldg 1. Will return but will ask for Bldg 2. Also, A/C is not central, so its not as dispersed as it could be and is concentrated at ankle length. Staff is fabulous. Location and beach access great
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 6 日)
Ronald, thank you for your feedback regarding your recent stay at The Gabriel Miami South Beach, Curio Collection by Hilton. We're delighted to hear about your positive experiences regarding our fabulous team members and convenient beach access.We acknowledge your notes about the elevator and air conditioning arrangements. We continually strive to enhance our guests' comfort, and your comments guide us in that direction. Be assured, your preference for Building 2 will be kept in mind for your future visits.We're eager to welcome you back to our charming beachside retreat soon.

10/10 (非常に良い)

Fallon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The best location for the price. Staff was very accommodating and were even able to check us in an hour early. Beds were super comfy and the hotel was cute and chic. Thanks! We'll be back!
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 4 日)
Fallon, it's great to hear that you appreciated The Gabriel Miami South Beach's excellent location and value. Our team members are always eager to assist and it sounds like they hit the mark during your stay. We're thrilled that you found our accommodations cozy and our decor appealing. Your kind words have been shared with the entire team. We can't wait for your next visit!

4/10 (不満)

Asha

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
We(family of 4) stayed there from Sunday through Thursday. The phone in the room didn’t work. I had to go down to front desk every time we needed something (ie. enough towels for four). Made the whole experience exhausting.
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 3 日)
Asha, it's regrettable to hear that your stay with us was less than relaxing due to some communication issues and inconvenience with amenities. It's highly valued when our guests share their experiences as feedback like yours assists us to enhance our guest services. Please be assured that we always strive to assure the comfort and satisfaction of our guests, and we have taken note of your experiences carefully. We hope to have the opportunity to provide a more seamless stay in the future.

10/10 (非常に良い)

Greg

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place, friendly Staff
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 2 日)
Greg, we're thrilled that your stay at The Gabriel Miami South Beach, Curio Collection by Hilton was pleasant. It's great to know that our team members' friendliness added value to your visit. We can't wait to welcome you back soon!

10/10 (非常に良い)

Astrid

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved it
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 3 日)
Astrid, it's wonderful to hear you had an excellent stay at The Gabriel Miami South Beach, Curio Collection by Hilton. We hope to welcome you back soon!

6/10 (普通)

David

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Everything was walkable and close
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 30 日)
David, thank you for considering the convenience of our hotel's location. It's great that everything was in walking distance for you during your stay. Please consider letting us know if there's something we can improve to make your next experience more enjoyable.

10/10 (非常に良い)

Marie-Hélène

2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 18 日)
Marie-Hélène, it's fantastic to hear you enjoyed your stay at The Gabriel Miami South Beach, Curio Collection by Hilton. We're thrilled our commitment to excellent service impressed you and made for a memorable visit. Looking forward to seeing you again on your next trip to Miami.

6/10 (普通)

Oscar

カップルで旅行
Overall, the hotel is a descent place since you are feet’s away from the beach. The only reason I gave an average 3 stars is because of the following: 1) The restroom did not had a ventilator. 2) The windows don’t open especially in the bathroom. 3) The space of the bedroom was small and the floor look dirty and old. 4) The hotel charges a lot of “miscellaneous charges”. Especially, when I had to pay an additional $75 for an early check in. Most hotels in California and Las Vegas don’t do this. However, overall it has walkable places to shop around and seeing the beach, which makes this a descent spot.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 29 日)
Oscar, it's good to know you found The Gabriel Miami South Beach, Curio Collection by Hilton favorably located near the beach and shopping areas. We apologize if certain elements of your stay were not to your satisfaction, we'll take note of your concerns regarding room ventilation, window functioning, and perceived room cleanliness. We assure you, we strive to meet industry standards, and any additional fees are informed at the time of booking. We aim to continuously improve, we appreciate your understanding and valuable feedback.

8/10 (良い)

Christian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 29 日)
Christian, thank you for your rating! It's great to hear you had a positive stay at The Gabriel Miami South Beach, Curio Collection by Hilton. Our team members strive to provide a memorable experience for our guests and your rating demonstrates that. We can't wait to welcome you back for another enjoyable stay with us.

6/10 (普通)

Peggy

グループ旅行
Restaurant service was very slow. Food was overpriced for menu items offered. The hotel staff are very kind but the environment seemed a chaotic.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 28 日)
Peggy, we appreciate your review. It's disheartening to know that your dining experience didn't meet expectations due to the wait time and pricing. We'll take note of your feedback for improvements. We're glad, however, that our team members showed kindness during your stay. We also understand your feelings about the atmosphere and will work on ensuring a calmer environment. We hope to have another chance to offer a more peaceful and enjoyable visit.

10/10 (非常に良い)

Jenny

2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 15 日)
Jenny, it's terrific to know that your stay at The Gabriel Miami South Beach, Curio Collection by Hilton was to your liking. Our team members appreciate your high rating and will continue to work hard to provide excellent service. We're already excited to welcome you back for another blissful getaway in Miami South Beach.

2/10 (非常に不満)

Deshaun

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room smelled like mildew and had visible water damage on the cabinet in the room. I Told the older gentleman at the counter shortly after the discovery and he was extremely rude and unpleasant. It was very hard being in a room for two days with the suffocating odor. We left after the second night. I did speak to a different gentleman the second night and he was much more pleasant and understanding. He offered to refund the resort fee. I was very disappointed staying there with my 2 daughters. The room was not cheap for 2 nights with all the fees and other resort expenses. The other staff members were great and the dining was delicious. The awful smell was a deal breaker for me to even give a good review. The hotel should have not rented that room in that condition. No one even came to the room to inspect.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 26 日)
Deshaun, we empathize with your experience of discomfort during your stay due to the room condition. In particular, we take your experience with one of our team members very seriously as we deeply value the happiness and satisfaction of our guests. We would like to apologize if this affected your overall experience.We're pleased to hear that our colleagues generally offered a high level of service, and that you enjoyed the dining options.Your feedback about the room's condition and odour will be thoroughly reviewed by our team for immediate action. It's crucial for us that you feel comfortable, and we're sorry if this was not the case during your stay.We hope you might consider giving us another chance to demonstrate our commitment to your comfort and satisfaction.

2/10 (非常に不満)

Jiaojiao

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 13 日)
We appreciate the feedback, Jiaojiao.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

10/10 (非常に良い)

Monika

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel, great location, very nice and helpful staff.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 22 日)
Monika, it's delightful to hear that you enjoyed your stay at The Gabriel Miami South Beach, Curio Collection by Hilton. We're glad to know our excellent location and the hotel's elegance met your expectations. It is also wonderful to hear that our team members were able to provide you with great assistance during your stay. We can't wait to welcome you back on your next visit to Miami.