"Unfortunately, my experience at this property was disappointing.
Due to my work schedule, I arrived after 9:00 PM and was informed upon arrival that there was no elevator access to the 5th floor where my room was located. This was particularly inconvenient after a long day of travel and should have been communicated more clearly in advance.
The overall condition of the property did not meet expectations. There was a strong smell of marijuana throughout various areas of the hotel, including common spaces. The room itself felt very damp and musty, with unusually high humidity. The air conditioning appeared to be functioning at very low power and was unable to adequately cool or dehumidify the room.
The pool area was also disappointing, with cigarette butts inside the water, creating an unclean atmosphere. In addition, there were no towels available at either the pool or the gym, which made using these amenities inconvenient.
While the staff was courteous, the overall condition, maintenance issues, cleanliness concerns, and lack of basic amenities significantly impacted my stay. Based on this experience, I would not choose to stay at this property again."