The unit was exactly as listed...oceanfront two bed two bath with kitchen efficiency. When we arrived for check in the residential concierge did not have a record of our reservation but it was resolved after a short wait. This private unit had access to all of the amenities as advertised in this prime high rise hotel.
rose p.
2025 年 3 月に 7 泊滞在
4/10 (不満)
Josef L.
2025 年 2 月 9 日
Dishonest and Poor Communication
I had reserved and paid for the unit and with less than 24 hours until I was scheduled to arrive I was asked to sign an agreement that I wasn't provided a copy saying it was part of VRBO's agreement, it was not. I called VRBO and asked if it was part of their agreement and they said that it was not, when I pointed this out they cancelled my reservation and didn't respond to my messages. I did get a refund from VRBO.
Josef L.
2025 年 2 月に 5 泊滞在
10/10 (非常に良い)
M S.
2024 年 12 月 22 日
良かった点 : 清潔度
Awesome stay!
We had a wonderful stay here. The apartment has 2 beautiful balconies and a luxurious en suite . The hotel has beautiful pools and fantastic staff. The property managers were attentive and responsive. Looking forward to coming back!
M S.
2024 年 12 月に 4 泊滞在
2/10 (非常に不満)
Adrien U.
2024 年 11 月 29 日
気になった点 : 清潔度
Extremely Unprofessional—Last-Minute Cancellation Without Any Courtesy
I had booked this property months in advance for a special family trip with two elderly family members.
Shockingly, just 45 minutes before our scheduled check-in time, I received a text from the property manager informing me that our reservation was canceled due to a plumbing leak. This left us scrambling to find alternative accommodations for my family of five.
To make matters worse, the property manager did not answer my multiple calls after delivering this news. The complete lack of communication or courtesy to assist us in resolving the situation is unacceptable.
This last-minute cancellation not only disrupted our trip but caused undue stress and financial strain. We were forced to spend hours on the phone with VRBO support, delaying our plans and leaving us with inferior accommodations for part of our stay.
If you’re considering this property, be aware that they seem completely unreliable and unwilling to provide even basic customer service when issues arise. For the price and reputation of a property like this, such unprofessional behavior is inexcusable. I would not recommend booking this property unless you’re prepared for the possibility of having your vacation ruined at the last minute.
Adrien U.
2024 年 11 月に 4 泊滞在
10/10 (非常に良い)
Pete G.
2024 年 11 月 11 日
Pete G.
2024 年 10 月に 4 泊滞在
10/10 (非常に良い)
Peter P.
2024 年 9 月 16 日
良かった点 : 清潔度
Peter's Review
Our stay at this fabulous S. Regis residence was outstanding !
Everything was as described..... actually better than the description.
David,the owner, checked on us several times during our stay and answered the few questions i had within a few minutes.... impressive.
David's unit will be our first choice on our next visit to Miami.....it's such a great unit he stays tightly booked.
If i could give David and his wonderful unit 6 stars,i would.
Peter P.
2024 年 9 月に 6 泊滞在
10/10 (非常に良い)
Ben P.
2024 年 5 月 30 日
良かった点 : 清潔度
Exquisite Stay!
The property is gorgeous with amazing amenities. It was my 14 year old son's birthday and we had a great time at the beach and the pools. The staff saw I had balloons for him and made his birthday very special. We have typically stayed at the Ritz in Bal Harbour, but so glad we rented this unit. The host was so easy to communicate with and made the entire trip a pleasure. We will definitely book again!!
Ben P.
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Jonathan R.
2024 年 4 月 12 日
良かった点 : 清潔度
Flawless!
Amazing stay. Highly recommended.
Jonathan R.
2024 年 4 月に 2 泊滞在
6/10 (普通)
hartley k.
2024 年 3 月 14 日
St regis Bal Harbor
Great location great views.
Apartment Not up to standard - a little run down, tv didn’t work, master shower barely worked, faucets sprayed water, owner refused to fix either, safe didn’t work was told it’s not for guests, many outlets and lamps didn’t work. Nowhere to put clothes in second bedroom. Owners communicated briefly but didn’t address issues.
hartley k.
2024 年 2 月に 28 泊滞在
10/10 (非常に良い)
Marc M.
2024 年 3 月 8 日
良かった点 : 清潔度
Thank you
This was my third time staying. As usual was a great experience and great host. Looking forward to another stay
Marc M.
2024 年 3 月に 3 泊滞在
6/10 (普通)
Felix C.
2024 年 1 月 4 日
Needs improvement.
Apartment has wear and tear but otherwise clean.
Plenty of sleeping space + crib and high chair. 2 bathrooms - master shower only one of the double showers work. TVs were out of order during our stay as were the phones and safe. Location and property is great. Initially property manager was responsive but no action taken to remedy. I do recommend but only if these improvements are made. Ask in advance.
Felix C.
2023 年 12 月に 7 泊滞在
10/10 (非常に良い)
Jerry G.
2023 年 11 月 8 日
良かった点 : 清潔度
Had a great stay
Property is amazing, top notch service from the staff.
Jerry G.
2023 年 11 月に 4 泊滞在
10/10 (非常に良い)
jacob k.
2023 年 9 月 7 日
良かった点 : 清潔度
Nice place
Very beautiful and pleasant hotel. I Would go back there again.
jacob k.
2023 年 8 月に 7 泊滞在
8/10 (良い)
Paulo T.
2023 年 8 月 10 日
良かった点 : 清潔度
Melhor localização da região
St Regis não tem comentários , o local é espetacular , o apartamento é amplo e de qualidade, sem dúvida que voltarei novamente.
Paulo T.
2023 年 7 月に 7 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2023 年 7 月 17 日
良かった点 : 清潔度
Review
Perfect location and great area!
宿泊されたお客様
2023 年 7 月に 3 泊滞在
10/10 (非常に良い)
Dov B.
2023 年 5 月 29 日
良かった点 : 清潔度
Wonderful Weekend
The service at this property was outstanding. The unit was spacious and very luxurious and exactly as described.
We had an excellent weekend and would not hesitate to recommend this property.
Dov B.
2023 年 5 月に 4 泊滞在
10/10 (非常に良い)
Margarita d.、Vitacura
2023 年 5 月 24 日
良かった点 : 清潔度
Sra
Todo muy bueno, habian cosas que mejorar!
Las instalaciones del hotel estupendas, la ubicacion inmejorable!!
Margarita d.
2023 年 5 月に 10 泊滞在
10/10 (非常に良い)
Madeline
2023 年 3 月 20 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great view! Great service at the St Regis. Host was easy to work with
Madeline
2023 年 3 月に 4 泊滞在
10/10 (非常に良い)
Marc M.
2023 年 2 月 5 日
良かった点 : 清潔度
Excellent communication. Beautiful apartment. Would stay there again. Thank you
Really a wonderful experience with no hiccups. Thank you
Marc M.
2023 年 1 月に 4 泊滞在
10/10 (非常に良い)
Randy J.
2022 年 11 月 27 日
良かった点 : 清潔度
Beautiful location, very clean, nice facilities.
Charming private residence inside the St.Regis Bal Harbour. Clean, great view, beach chairs and umbrella setup. Comfortable beds. The remote lockbox keycard pickup is unusual but not a problem. We will stay again.
Randy J.
2022 年 11 月に 6 泊滞在
10/10 (非常に良い)
fraidy g.
2022 年 11 月 11 日
良かった点 : 清潔度
So satisfied!!
Host went above and beyond! We where so happy! We loved our stay!!!
fraidy g.
2022 年 11 月に 2 泊滞在
10/10 (非常に良い)
Max S.
2022 年 11 月 7 日
良かった点 : 清潔度
Great place to stay in Bal Harbour
Great place to stay when visiting Bal Harbour. Would definitely recommend to others. We will be back.
Max S.
2022 年 11 月に 4 泊滞在
10/10 (非常に良い)
Inna
家族旅行
2022 年 6 月 1 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We had an amazing stay and excellent experience! Apartment is as advertised, great views, great communication
Clean, great unit, fully equipped, amazing location
Amazingly accommodating pool and beach staff