Verified review
10/10 Excellent
Carrie B.
Nov 23, 2021
Liked: Cleanliness, communication, location, listing accuracy
Disliked: Check-in
Amazing property & location
This was a new listing by owner, so we took a chance and stayed here for 5 nights. We are happy we did! The location was great. We had a car, but can easily see where that wouldn't have been needed, with Uber being widely available and everything so close to the property. The room is along the intracoastal side in the Beach House, 3rd floor. The Hyde resort and beach access is across the A1A, but an easy walk, with no issues regarding the beach chairs/towels/umbrellas. We were celebrating our 50th birthdays, having a great time, with the staff engaging with us, asking about our day, etc. Highly recommend!!!!
(Note: We had a difficult check-in process, with the front desk not being aware that the hotel staff does not handle the cleaning and room preparation. It took nearly an hour to check-in, with us being told we had no reservation, then that "it just came through", then "yes, we see it, but the room isn't ready", then "it turns out this is maintained by the owner and we cannot guarantee it is ready". We got keys, it is on the 3rd floor, it was in pristine condition, and everything was ready to go. This was not the fault of the property owner, and after that, everything went smoothly for the stay.)
Stayed 5 nights in Nov 2021