Great location for exploring all areas of CDMX. Suite is lovely, staff wonderful. Special thanks to Alexis who took care of our housekeeping. Our only complaint is the lighting in the unit- there is no real lighting sufficient for reading in bed. Other than that a great choice.
Jorge
2026 年 2 月に 4 泊滞在
10/10 (非常に良い)
Victor、San Juan
小さなお子様連れの家族旅行
2026 年 3 月 14 日
良かった点 : 清潔度
Very clean, extremely friendly personnel, the place exceeded my expectations by far! I will stay here again in my next visit to CDMX.
Victor
2026 年 3 月に 7 泊滞在
10/10 (非常に良い)
Zuleika Alejandra
カップルで旅行
2026 年 3 月 11 日
良かった点 : 清潔度
Todo excelente!
Zuleika Alejandra
2026 年 3 月に 2 泊滞在
2/10 (非常に不満)
Lily
カップルで旅行
2026 年 3 月 8 日
良かった点 : 清潔度
We stayed here for over a week and were immediately double charged for our booking. When I first reported it to the front desk, the staff member dismissed it and said they would look into it. The next day he asked me to write down my bank account information on a piece of paper so they could transfer the refund, which was odd since they already had my card from the Expedia booking. The following day another front desk employee, possibly the manager, told me they never needed that information, which was more concerning.
He then asked me to cancel the dispute with my bank before the refund was issued, which felt shady. During the last five days of our stay, he called me to the front desk every time we entered or left the hotel to repeat that the refund had been approved and ask me to notify them when I received it. I had been very patient, so being repeatedly stopped about the same issue daily became uncomfortable.
It has now been 9 days and I still have not received the refund.
The room itself was clean, but housekeeping did not restock basic items. We were given about 1/4 roll of toilet paper for an 8-night stay and had to ask multiple times for more. The shower constantly alternated between scalding hot and freezing cold.
The hotel also advertises a washer and dryer, but when we found them in the garage they were broken, so we had to go to a laundromat. The treadmill in the gym was also broken.
Lily
2026 年 2 月に 8 泊滞在
10/10 (非常に良い)
TAMMY
カップルで旅行
2026 年 3 月 6 日
良かった点 : 清潔度
We loved our stay here. Checkin was smooth, the room was very clean, great bed and shower. We really enjoyed having a balcony to sip our morning lattes on while listening to the sounds of the city waking up. Great restaurants within walking distance. Close to a train station and buses so access to other districts and the airport were seamless. Overall, we loved Mexico City and would love to come back. We would definitely stay at MX Grand suites again.
TAMMY
2026 年 2 月に 5 泊滞在
4/10 (不満)
GERARDO
カップルで旅行
2026 年 3 月 2 日
気になった点 : 設備とサービス
Habitación: pusieron 2 colchones individuales como cama KS, incómodo.
Limpieza, abren tu habitación sin importar si estás en ella.
Demasiado ruido del personal de limpieza.
GERARDO
2026 年 2 月に 6 泊滞在
10/10 (非常に良い)
Rubi
2026 年 2 月 11 日
Rubi
2026 年 2 月に 4 泊滞在
10/10 (非常に良い)
Victor Hugo
2026 年 2 月 8 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Excellent place. Service and everything was great
Victor Hugo
2026 年 1 月に 4 泊滞在
10/10 (非常に良い)
Sabrina
2026 年 2 月 6 日
Sabrina
2026 年 1 月に 5 泊滞在
10/10 (非常に良い)
Cesar、Chihuahua
2026 年 2 月 4 日
Cesar
2026 年 1 月に 4 泊滞在
6/10 (普通)
JOSE DE JESUS
2026 年 2 月 1 日
JOSE DE JESUS
2026 年 1 月に 2 泊滞在
10/10 (非常に良い)
Samantha
2026 年 2 月 1 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Room was amazing, service was amazing, location was amazing! Will be staying here every time I return! 😊
Samantha
2026 年 1 月に 4 泊滞在
10/10 (非常に良い)
Ernesto
2026 年 1 月 29 日
Ernesto
2026 年 1 月に 1 泊滞在
10/10 (非常に良い)
Julio
カップルで旅行
2026 年 1 月 26 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Excelente ubicación, el personal es muy amable, la suite está muy bien acondicionada.
Julio
2026 年 1 月に 1 泊滞在
10/10 (非常に良い)
Harley
2026 年 1 月 25 日
Harley
2026 年 1 月に 2 泊滞在
10/10 (非常に良い)
Luis
2026 年 1 月 24 日
Luis
2026 年 1 月に 2 泊滞在
10/10 (非常に良い)
Riki
グループ旅行
2026 年 1 月 19 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
beautiful room and balcony. staff was really friendly and helpful :)