Find hotels near Metro Richmond Zoo, Moseley from ￥9,326

"Our hotel room had stained sheets, dirty floors as well as blood on the wall. When we attempted to go back to the main office to let them know of the non-cleanliness & to get another room, the worker was no where in sight, after about five minutes of calling the phone we eventually had to ask people coming from the upstairs banquet room (that sounded like a party was happening) if they knew where the worker was….which they did. After another couple minutes of them going upstairs the worker never came down to which my boyfriend went up to the banquet hall to tell the guy we need assistance. We did get another room that night. Upon checkout the next day there was another guest complaining of the same things plus throw up in the sink. I would not recommend staying here. "

"clean and safe"

"Had everything there I needed for my stay "

"1) Dodgy area. not sure I would walk the area at night. View from my room looked out on a graffiti covered building across a parking lot. Be prepared for ambulances and sirens blasting at least 2 or 3 times during the night. 2) rooms are all different, but my room was...less than optimal. The bed was was 9 feet from the door which opened directly into the main part of the room When I lay on my side, bright lights from the hallway shone through the cracks between the door and the frame. It was like staring at bright night light. It's always better when the door does not open directly into the main room, which shields the occupant from light and noise. 3) I did not care for the mattress. I am not a fan of memory foam, even it is only a topper. It's very hot to sleep on. Between the light from the door and the uncomfortable mattress, I did not have a good night's rest. 4) The hotel shuttle does not run often enough. We attended an event at the train station, and when we called the hotel for a pickup, they said they could not be there for an hour. We called an uber instead; I think the room was over-priced. I've stayed in nicer hotels for less. The lobby is impressive, but one doesn't sleep in the lobby. I probably would have given the experience 3 stars instead of 2 if the price were more reasonable. "

"The hotel offers breakfast, but today they did not have hot food simply because the container that keeps the food warm was not working. I wonder how a hotel could not have other alternatives for theirs guests."

"Room was clean and good quality. Staff allowed for an additional hour at check out which was very much appreciated."

"a-one experience"

"The room was clean, however the couch and bed were very comfortable. The elevators only half worked and it seemed very unsafe to ride at times. People were slamming doors and children were running up and down the halls screaming and yelling. The experience was the worst we have had overall compared to our other trips. "

"Great food, wonderful staff and very well located."