「Excellent! The room was exceptionally clean, spacious & comfortable with nice decor a well organised kitchen area & great shower. The bed was softish but very comfy & the room was very quiet. We booked for 3 guests but no towel or bedding was provided for the foldout couch but we had some as we weren’t sure & were arriving late. Overall we really enjoyed our stay here & would definitely book again. 」
「On arrival my wife and I upgraded to a larger room far away from the noisy traffic. The upgrade, by paying extra was made easy by the friendly staff member. The studio room we moved had plenty of space to stay for many nights and it was far away from the noisy highway. 」
「I'm glad I chose to stay in this unit than a Hotel in the City. A nice home away from home.
Bed and Pillows are comfortable. Bedding was clean. Bathroom was clean with beautiful Sandalwood bodywash.
Towels are lush quality. 」
"I came to Melbourne for my birthday trip. Vammy, the taxi driver, Mr. Sang from the hotel, and Akila from the concierge team prepared a surprise birthday gift in my room to cheer me up after I had an unpleasant experience on the way here (which had nothing to do with the hotel). I was truly touched by their warm hospitality and deeply appreciated the kind gesture. Thank you so much! The room and bathroom were spacious, with large windows offering an amazing view. I highly recommend the Grand Hyatt to everyone. "
