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Óntico Urban Design Hotel

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Luxury
VIP Access
4.0 star property
9.0

Wonderful

Urban sanctuary in Mérida Centro

Soundproofed rooms with Tempur-Pedic beds ensure peaceful slumber steps from Mérida's vibrant centro. A stylish bar and deli refresh after exploring nearby Parque Santa Lucía and Cathedral. Multilingual concierge staff arrange city tours while the sister hotel's pool offers afternoon escape.

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
The current price is ￥20,389
￥24,569 total
includes taxes & fees
May 24 - May 25

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About this property

Óntico Urban Design Hotel

  • Upscale hotel near Parque Santa Lucía
  • Located close to Mérida Cathedral and Plaza Grande, Óntico Urban Design Hotel provides a library, a bar, and a 24-hour business center. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
    • Luggage storage, a 24-hour front desk, and a computer station
    • Multilingual staff, coworking spaces, and concierge services
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guestrooms are individually furnished, and boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
  • More conveniences in all rooms include:
    • Tempur-Pedic beds and down comforters
    • Bathrooms with rainfall showers and free toiletries
    • 50-inch Smart TVs with cable channels
    • Free tea bags/instant coffee, coffee/tea makers, and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 500 per person (one-way)
  • Airport shuttle fee per child: MXN 500 (one-way)
  • Nearby parking fee: MXN 160 per day (1640 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Óntico Urban Design Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–6:00 PM.

How much does it cost to stay at Óntico Urban Design Hotel?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Óntico Urban Design Hotel on May 24, 2026 start from ￥20,389, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Óntico Urban Design Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Óntico Urban Design Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Óntico Urban Design Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Óntico Urban Design Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 500 per person applies.

Where is Óntico Urban Design Hotel located?

Located in Mérida Centro, this hotel is within a 10-minute walk of Parque Santa Lucía, Mérida Cathedral, and Paseo de Montejo. Plaza Grande and Yucatan International Convention Center are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Amenities

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 127 out of 191 reviews
Rating 8 - Good. 42 out of 191 reviews
Rating 6 - Okay. 14 out of 191 reviews
Rating 4 - Poor. 5 out of 191 reviews
Rating 2 - Terrible. 3 out of 191 reviews

Reviews

Verified

10/10 Excellent

susan

Liked: Cleanliness, amenities, property conditions & facilities
Lovely boutique hotel….location is perfect!
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Catherine Mary

Liked: Cleanliness, amenities, property conditions & facilities
The staff were all delightful and very willing to offer help in any situation. The rooms were clean, neat and tidy and the pool was lovely.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Staff is great, clean nice and good located
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

ann

Lobby is lovely, staff very nice, rooms need a serious refresh
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff and very clean
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kristopher

Liked: Cleanliness, property conditions & facilities
Room was clean, staff was great. No elevators. Rooms a bit small.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Aksana

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel, friendly staff.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Mérida

Stayed here as part of a longer trip along the Mayan Train route, and thought it was an excellent option: very centrally located to the main nightlife area in Mérida, with great amenities and quality. Would stay here again!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
This is perfect for a clean and quiet stay. The staff is helpful and friendly. The service began even before I checked in with a personal text. Great option.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Letitia

Liked: Cleanliness, amenities, property conditions & facilities
My stay was excellent. Staff was professional and very helpful.
Stayed 11 nights in Jan 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to everything, staff very helpful and friendly.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, one of our favorites. Very clean, pretty and modern. Staff was the highlight, they were absolutely wonderful and so nice. We loved it and will certainly stay again.
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely staff and hotel. Room was comfortable, if a bit small, but quiet, overall. Compliments to Pedro at breakfast for excellent food and friendly service-thank you. We would return if staying in Merida and did not require a pool onsite.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very surprising little gem in Merida

The hotel is quiet nice , great location walking distance to all restaurants and bars near La Plancha park, which is one of the newest attractions in the city. Loved the area and I wish I had stayed there longer, as we only stayed one night as we had a flight to catch
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Paula C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super polite and friendly. Luis and Alex at the front desk were very helpful. I like the neighborhood. It was quiet yet close to everything.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Urban chic design

Very nice designed hotel with nicely appointed bathroom, great bed and linens. Staff is very warm, approachable and friendly. Location was very convenient to all parts of Merida Centro. Highly recommend
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Courtenay

Liked: Staff & service, property conditions & facilities
This hotel is chic and comfortable. The location is walkable to many sites. We found the staff warm and welcoming, very helpful, and we loved the extra touches they provided. Wonderful experience, would definitely stay again.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third stay & very happy I chose this hotel. Staff is amazing, room are great & hotel is convenient. We’ve been traveling for the last 2 years in and out of hotels between Bangkok, Kuala Lumpur, Manila, Siem Reap, Seattle, Cancún & now Merida. I love boutique hotels and Óntico is now on my lists of favorites. It’s a small hotel with a big heart & a mastery of hospitality !!
Stayed 7 nights in Dec 2024
Verified

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly! Everything was comfortable. Love the walk ability to so much stuff. Uber was always less than 10 mins away.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

CLARE

Liked: Amenities
Seek modern design with large comfortable and quiet rooms. They indicate a bar and restaurant, but it is very minimal. Nice breakfast for a nominal fee.
Stayed 4 nights in May 2024
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely designed small hotel. Friendly and helpful staff. Comfortable bed. Convenient location on a side street. The one drawback is that the WiFi signal was weak, so that the TV usually did not work because it could not stream content. Also was unable to stream content on my personal devices.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel is amazing. They were all very friendly and helpful. At night they were always very aware of who was coming in and out of the hotel. Not that it was in a bad area but I definitely appreciated the attention to their guests safety
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean. Staff is very kind helpful and friendly. High quality toiletries. Efficient AC. Would be nice to have a small fridge. Sometimes a little noisy during breakfast service. Would definitely stay again. Beautiful modern design. The huge tree in front was an excellent landmark for finding your way back to the Hotel. Only a few blocks away from Calle 47 a beautiful street with many restaurants to choose from.
Stayed 4 nights in Nov 2024
Verified

6/10 Okay

rhonda

Liked: Staff & service, property conditions & facilities
The staff was so, so, friendly and helpful! My room was beautiful. The hotel is very modern but the surrounding buildings are dilapidated and un-leading to the eye. The TV WiFi never worked no matter how many times I put in the code but I was not in the city to watch T.V.
Stayed 7 nights in Feb 2025
Verified

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern little hotel in the center of the city

The hotel is small but fairly new, I loved the long table with a lot of space to put your things, the bathroom has double sinks and it was very modern. The only issue was the water pressure was weird, suddenly spiking as you showered so that made the bath a bit unpleasant. The staff is super friendly and helpful. Another small issue is that there is not many convenience stores nearby so you better get stuff ahead of time or get it delivered. The streets around are also not particularly nice to walk around.
Stayed 1 night in Nov 2024