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La casa de Santiago

3.0 star property
Travelers find tranquility near Mérida Cathedral with rejuvenating spa treatments and refreshing pool dips at this historic center retreat

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La casa de Santiago offers a quiet escape in bustling Mérida Centro. Guests can cool off in the outdoor pool, book spa treatments, and enjoy local dishes at the restaurant. In-room WiFi and dry cleaning services are available, just steps from Mérida Cathedral.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does La casa de Santiago have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is La casa de Santiago pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at La casa de Santiago?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at La casa de Santiago?

Check-out is at noon.

Where is La casa de Santiago located?

Located in Mérida Centro, this guesthouse is within 1 mi (2 km) of Santiago Park and Paseo de Montejo. Catherwood House Museum and Casa Frederick Catherwood are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

7.6

Cleanliness

10

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

Reviews

Verified

2/10 Terrible

Mariano

Disliked: Cleanliness, amenities, property conditions & facilities
Pésimo servicio. Nos fuimos 2 noches antes porque no se podía dormir. Se renta como motel. Sábanas viejas. Olor a humedad. Hotel abandonado y sucio.
Stayed 5 nights in Dec 2020
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Tekla jen horká voda, v noci nebyl nikdo v recepci, nikdo nepomohl, když se nedalo přes hluk spát
Stayed 4 nights in Dec 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Mein schlimmstes Erlebnis in 8 Wochen Mexico. Haare (welcher Herkunft auch immer) im Abfluss. Kaltes Wasser. Fleckige Bettwäsche. Schlechtes WLAN. Halb verfaultes im Gemeinschaftskühlschrank..
Stayed 5 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
If you want a taste of what Mexico was like long ago, this Colonial house is a good place to be. Lots of common space and right across from a nice plaza with some of the best food stalls in Merida
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

RUPERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias Mérida y su gente amable aquella

Atención personalizada y ambiente sano, familiar. Como en casa.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Heiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow!

Top Service von der gesamten Belegschaft! Man sollte unbedingt dort essen, der Koch ist nicht nur spitze, sondern auch ein Künstler bzgl. der Präsentation des Essens! Ein muß! Und die Lage fast direkt im Zentrum ist super! Äußerst empfehlenswert!
Stayed 3 nights in Mar 2019
Verified

6/10 Okay

Jessica

Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019