While there was nothing greatly wrong with the apartment, the service was lacking. When renting to people from another country it would be helpful to have a package which includes maps, closest grocery stores, bus information etc. We did not have a phone, and the manager was not too keen in helping us to get Ubers etc. Water delivery was a problem. There was no information as to what time the truck came, how to notify the water deliverers that water was needed, the cost of water etc. I have never stayed anywhere in Mexico where water was not part of the service. The complex allows dogs. I am not against this, but the barking from early in the morning until later in the evening was a problem. Even the air conditioner could not drown out the barking. I would not recommend this unit to anyone.