2/10 (非常に不満)
FRANK
2022 年 12 月 27 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was off. I booked online but when I got there there was no room reserved for me. They improvised a smaller room than what I had paid for without any remorse. The front desk didn't even try to hide it that they hadn't booked a room for me. The room had a stench from the shower drainage system, and another guest at my arrival was complaining of the same. All the time I was there, I showered cold water and the place is really cold. Dinner was practically for fighting, with orders taking up to two hours if u r lucky. Some orders like a soda, would either delay, be warm or even - not available/ out of stock ( that's what I was told on ma last day)
I tried to spend a day at the poolside and the place literally had mud on the tiles around the pool.