Room/services/meal were all fantastic. However, the location is quite far from the nearest bus stop. It is a challenge if you travel with big luggage. Shuttle service (certain hour) between hotel and bus stop would help improve the rating.
Room rate is rather expensive.
宿泊されたお客様
2019 年 10 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
カップルで旅行
2019 年 10 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location is superb.
Nice and friendly staff.
Highly recommended
宿泊されたお客様
2019 年 10 月に 1 泊滞在
10/10 (非常に良い)
Brian
2018 年 10 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful onsen inn
This hotel is well-positioned in the beautiful Kamikochi valley, with a very special outdoor onsen. Western style rooms were large (for Japan) but wi-fi only in lobby.
Brian
2018 年 10 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2018 年 10 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice and clean onsen. Kaiseki meal was good and a great experience. We stayed one night and then explored and hiked around Kamikochi for a day. You sleep on the floor on mats that they put out for you. Very comfortable and the floor is not hard at all. Beer provided in the fridge and there is a toilet in your room. No shower in the room as that is what the onsen is for...
宿泊されたお客様
2018 年 9 月に 1 泊滞在
10/10 (非常に良い)
Jessie、Hong Kong
2018 年 10 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Will stay again in next trip
The staff is very friendly and helpful. I left some money in the room and found this out when I arrived Hirayu bus terminal after checked out. I called the hotel and the manager arranged one staff to hand the money back to me in the bus terminal. Thanks for such arrangement.