Run Away, Run Away, Run Away.
I booked 2 rooms in this hotel for my family and when they reached this property, the hotel staff was refusing to allow entry giving the reason that this property has been marked as illegal and they can’t allow anyone to stay. Secondly, i paid for breakfast buffet for 2 days stay and there was no breakfast buffet in hotel. When my family insisted then the hotel staff just gave them few bread pieces in their room.
I am surprised why expedia is allowing this hotel to be listed. Please don’t book this hotel. I have also lodged complaint with expedia directly
Anuj
2023 年 11 月に 2 泊滞在
4/10 (不満)
Kavita
カップルで旅行
2023 年 11 月 24 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Rooms were old, dated and dirty. The hotel was closed by the government, therefore most rooms and restaurant were sealed off. The overall condition of the property was dirty and unhygienic
Kavita
2023 年 11 月に 2 泊滞在
8/10 (良い)
Jatin
家族旅行
2021 年 9 月 12 日
良かった点 : 清潔度、施設のコンディションと設備
Overall it was a good experience.
Jatin
2021 年 9 月に 1 泊滞在
10/10 (非常に良い)
Roopali
家族旅行
2021 年 9 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Staff is very helpful especially Balram the lobby manager. Food is not as great but bearable. Barista is in the hotel itself so that’s great. The location of hotel is perfect !!!
All the staff is super proactive and always ready to help!!!!
Roopali
2021 年 8 月に 3 泊滞在
2/10 (非常に不満)
宿泊されたお客様
グループ旅行
2019 年 3 月 23 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
inefficiency of the staff
we ask to make up the room 3 times but it wasnt possible!
internet is not working
breakfast was terrible
we give to them 11 piece for laudry we get back only 9 pieces
宿泊されたお客様
2019 年 3 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 3 月 17 日
良かった点 : 清潔度、スタッフとサービス
Very clean and location is good. Definitely recommended this hotel.
宿泊されたお客様
2019 年 3 月に 5 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2019 年 2 月 16 日
気になった点 : 清潔度
This property is close to temples so was purely vegetarian, which would be good to be made aware of. The room itself was quite dirty , sheets had stains and even hair. Room with spare towels had rubbish scattered everywhere.
宿泊されたお客様
2019 年 1 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
小さなお子様連れの家族旅行
2019 年 2 月 15 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room was dirty . Bed sheets were dirty and had hair on it from ? Previous people . Very limited selection of food especially for kids
宿泊されたお客様
2019 年 1 月に 2 泊滞在
2/10 (非常に不満)
Yash、Des Moines, Iowa
2018 年 11 月 26 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Incompetent staff. Dirty room and bathroom. Television did not work and had to follow up with the hotel staff at 6 different occasions to have it fixed. Water heater was broken as well as there was a leak near the sink.
Terrible experience. Would not recommend.
Yash
2018 年 11 月に 1 泊滞在
8/10 (良い)
Wilai
2018 年 8 月 5 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
ใช้ได้ ร้านอาหารดีอร่อย บริการดี ที่พักกว้างสะอาด
Wilai
2018 年 8 月に 1 泊滞在
10/10 (非常に良い)
RAJESH
2018 年 5 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
excellent stay
Excellent Stay, food, coffee shop
RAJESH
2018 年 3 月に 2 泊滞在
8/10 (良い)
Shobhit
2018 年 4 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Overall good but swings, sliders for kids missing
The resort overall is good. Nice, courteous and friendly staff. The only lacking was kids area. It should have more swings, slides etc for kids. Cycling was also not available.
Shobhit
4/10 (不満)
宿泊されたお客様
2018 年 3 月 5 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Room was stinking and it was not cleaned properly. There was lot of birds dropping on the window of the room.
宿泊されたお客様
2018 年 2 月に 1 泊滞在
8/10 (良い)
DARSHAN
2017 年 8 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Its a New and Evolving Property
The hotel is very good. It has a clean pool area and a wonderful kids zone. The rooms are nicely maintained. Its a new hotel so a bit unorganized. The staff is ready to help but not equipped adequately to cater to customer demand.
Pros
1. Cozy Rooms
2. Peaceful location
3. Nice Restaurant
4. Helpful Staff
5. Personal Kitchen
Cons
1. Very very small bathroom (one could hardly fit in)
2. Inadequate Staff
3. Packaged Drinking Water Sold at Rs. 53 (MRP 15)
4. Incredibly slow wifi.
I had booked the car of the hotel to drop me at Mathura in the wee hours, however, the car failed to turn-up. Shows that the staff really got to organize themselves well. The charges paid by me for the Car has also not been refunded till date. I would go with a 3.5/5 for my experience.
DARSHAN
2017 年 8 月に 2 泊滞在
6/10 (普通)
Ullas
2017 年 8 月 20 日
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
Nice service apartment close to prem mandir
Staff need to be increased as service was not upto the mark very delay.Need to followup a lot for small things.Room cleaning was not done , need to followup also many times.