航空写真

ホテル アクア - オール インクルーシブの口コミ

5 out of 5
ホテル アクア - オール インクルーシブ
Icmeler Mah. Cumhuriyet Cad., Sahil Sokak No:27, Marmaris, Mugla

口コミ

9.4

最高に素晴らしい

評価 10 - 56 件の口コミ中 41 件が非常に良い" "
評価 8 - 56 件の口コミ中 11 件が良い" "
評価 6 - 56 件の口コミ中 2 件が普通" "
評価 4 - 56 件の口コミ中 1 件が不満" "
評価 2 - 56 件の口コミ中 1 件が非常に不満" "

9.4/10

清潔度

9.4/10

スタッフとサービス

8.6/10

設備とサービス

9.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

Ihab

カップルで旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
entertainment team was very enjoyable
2023 年 9 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 10 月 4 日)
Dear Guest,Thank you for your kind feedback.We are looking forward to welcoming you back to Hotel Aqua. Kind Regards

8/10 (良い)

Cemile、Cleveland

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is an amazing hotel which is well worth the price. Food tastes good and service is excellent. All staff members go above and beyond to serve and help. Rooms were updated and clean. Beach is steps from the hotel and has nice sandy beach, warm,calm water. Food hall never got crowded and was spacious. Elevators had excellent views, highly recommend to take a trip to 5th floor for views (front elevators). Lobby was also nice serving drinks and some food all day.
2023 年 7 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 7 月 26 日)
Dear guest,Thank you for your kind review of your recent stay at Aqua. We are looking forward to welcoming you back to Hotel Aqua. Kind Regards

10/10 (非常に良い)

Errol

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had an exceptional week. Our room wasn’t that big, but considering we only went up there to sleep, it was fine. The food in the restaurants, including a la carte, were awesome. The staff was beyond awesome. Everyone went above and beyond to make our stay the best. Thanks to all the staff. Wish we could have stayed longer and look forward to coming back!
2023 年 6 月に 7 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 7 月 26 日)
Dear Guest, Thank you for your kind review of your recent stay at Aqua. We are looking forward to welcoming you back. Kind Regards

10/10 (非常に良い)

Georges E.

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was super polite and helpful
2023 年 5 月に 6 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 6 月 5 日)
Dear Guest, Thank you for your kind review. We are looking forward to welcoming you back to Hotel Aqua. Kind Regards

4/10 (不満)

James

良かった点 : 清潔度、スタッフとサービス
Foods are limited and terrible, over rated online I'll give it 6 out 10 . I think it's OK for some people, i won't go back again. Customer service was good. Far from town, needed a car to get around.
2023 年 4 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 5 月 1 日)
Dear guest, We are sorry for not meet with your expectation. Thank you for bringing the matter to our attention and giving us the opportunity to improve our services. Kind Regards

10/10 (非常に良い)

MIRVAT

2022 年 8 月に 4 泊滞在

10/10 (非常に良い)

Meshari

2022 年 8 月に 3 泊滞在

10/10 (非常に良い)

Rajesh

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
A great location. Property is dated and definitely needs upgrades. Ex: the decor and the carpet in the room is like an apartment complex. Staffs are very nice. Service is very good. Quality is good also very good. From property perspective it’s barely 4-star.
2022 年 8 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2022 年 8 月 9 日)
Dear Guest, Thank you for your review. We are looking forward to welcoming you back to Aqua. Kind Regards

10/10 (非常に良い)

joseph c

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice and clean place. The staff was wonderful! Highly would recommend this place to anybody.
2022 年 7 月に 8 泊滞在
Hotel Managementからの返信 (投稿日 : 2022 年 7 月 29 日)
Dear guest, Thank you for your kind review, We are looking forward to welcoming you back to Hotel Aqua. Kind Regards

10/10 (非常に良い)

Özgür

2022 年 7 月に 4 泊滞在
Otel Yönetimiからの返信 (投稿日 : 2022 年 7 月 25 日)
Değerli misafirimiz, Değerlendirmeniz için teşekkür ederiz. Sizleri yeniden ağırlamak dileğiyle Saygılaırmızla

6/10 (普通)

Sam

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Everything was great except the entertain team bother us on the table and kept asking questions. They mostly looking for girls since it is a family place. My girl friend wanted to leave the place. Other things were okay specially people at the bar so friendly.
2022 年 7 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2022 年 7 月 25 日)
Dear guest, Thank you for your feedback. We are looking forward to welcoming you back to Hotel Aqua. Kind Regards

10/10 (非常に良い)

ZIAD、WASHINGTON

2022 年 7 月に 2 泊滞在

10/10 (非常に良い)

Sophie

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
When we first arrived got brought a mocktail before even checking in. Staff are so amazing and your never left with an empty glass. The animation team are brilliant at their job always getting everyone involved and making it a good atmosphere! Rooms are so open space and very clean. The house keepers are amazing and put petals on your bed and make love hearts out of towels. All round an amazing place to stay. Is everything you need on the resort.
2022 年 6 月に 7 泊滞在
Hotel Managementからの返信 (投稿日 : 2022 年 7 月 8 日)
Dear Guest, Thank you for your kind review, we are looking forward to welcoming you back to Hotel Aqua. Kind Regards

10/10 (非常に良い)

Rita、Murrieta

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super friendly staff and awesome delicious food. Make you feel at home.
2021 年 8 月に 4 泊滞在
Hotel Management からの返信 (投稿日 : 2021 年 9 月 8 日)
Dear Reviewer, Thank you for your feedback, we are so pleased to hear you enjoyed your stay and looking forward to seeing you again. Kind Regards

8/10 (良い)

Murat

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 7 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Outstanding place with amazing staff who make the place extra special! All staff were extra caring, friendly, smiley and love their job! The food was very good with lots of varieties, the 24/7 bar is great place. The beach is nice And near by lovely walk to the hills with an amazing views. The Entertainemt team did an amazing job bringing 5 stars Entertainemt options to the hotel every night. You literally don’t need to leave the hotel as you won’t find better entertainment! Well done Hotel Aqua. We will definitely comeback again.
2021 年 7 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2021 年 7 月 26 日)
Dear reviewer, Thank you so very much for taking the time to review Hotel Aqua. We are happy to read of what an enjoyable stay you had and that you favored the amenities and services on offer. We were also delighted that the staff made you feel welcome and they were able to assist with your time spent at Aqua. We very much hope that we shall have the pleasure to welcome you back to the hotel in the near future and would like to thank you for choosing to stay with us. Hotel Management

10/10 (非常に良い)

Syed、London

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Aqua was the best hotel that I have stayed in. Everything from cleanliness to staff service was fantastic. Views of the beach were stunning, Spa was fantastic, food buffet was exceptional. Can’t ask for more. I will be back again very soon. Thank you Hotel Aqua.
2019 年 10 月に 7 泊滞在
Hotel Management.からの返信 (投稿日 : 2019 年 10 月 27 日)
Dear Reviewer, Thank you for your feedback, we are so pleased to hear you enjoyed your stay and looking forward to seeing you again. Kind regards,

8/10 (良い)

Sargiss

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2019 年 8 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2019 年 9 月 5 日)
Dear guest, Thank you to review Hotel Aqua. We are looking forward to welcome you to Hotel Aqua. Kind Regards

2/10 (非常に不満)

Khaled

良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス、施設のコンディションと設備
كانت سيئه الغايه الاكل بصراحه غير نظيف وطعمه سيّء جدا وتعامل موظفين الاستقبال سيّء ولايستحق ٣ نجوم غالي جدا مقارنه بخدمات لاترتقي لمستوى ال٣ نجوم
2019 年 8 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Wir haben 14 Tage im Aqua Hotel verbracht. Am meisten hat uns das überaus tolle Essen, das freundliche und sehr bemühte Personal und das wunderschöne Meer gefallen. Einziger Kritikpunkt war die Sauberkeit des Putzpersonals im Zimmer und der Tische beim Essen, aber das ist natürlich Ansichtssache :) Alles in allem hatten wir einen wunderschönen Urlaub im Aqua Hotel und können es nur empfehlen, danke für alles !
2019 年 7 月に 15 泊滞在
Hotel Managementからの返信 (投稿日 : 2019 年 7 月 24 日)
Lieber Rezensent Vielen Dank für Ihr Feedback. Wir freuen uns, Sie im Hotel Aqua begrüßen zu dürfen. Mit freundlichen Grüßen HotelManagement

8/10 (良い)

Nadia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Overall a good stay
The staff made this hotel. It’s not a 5 star standard that I have been to before, the decor is abit dated. The food was a bit repetitive but nice nonetheless, especially the desserts and baklava. The drinks were the best in a resort that I’ve ever had, really tasty.
2019 年 6 月に 5 泊滞在
Hotel Managementからの返信 (投稿日 : 2019 年 6 月 22 日)
Dear Reviewer, Many thanks for your kind comments, we always appreciate feedback from our guests We have taken all your feedback onboard and would like to thank you for taking the time to write your review. We are looking forward to welcome you back to Hotel Aqua. Kind Regards

8/10 (良い)

Saud

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A nice stay
Room was ok a very good service quality, and the hotel location was very good all bars , shops and supermarket only by walking distance , the only thing the hotel is a little noisy and suitable for kids and families
2019 年 5 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2019 年 6 月 22 日)
Dear Reviewer Thank you for your feedback, we are looking forward to welcome you to Hotel Aqua. Kind Regards Hotel Management

10/10 (非常に良い)

Jane、Chesterfield England

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Best hotel and staff ever!!!! They cannot do enough for you Always professional and helpful with that very important smile!!! We go at least twice a year sometimes three so i think that says it all!!!
2018 年 10 月に 5 泊滞在
Hotel Managementからの返信 (投稿日 : 2019 年 6 月 27 日)
Dear Reviewer,Thank you for your feedback, we are so pleased to hear you enjoyed your stay and looking forward to seeing you again. Kind Regards

10/10 (非常に良い)

William、Lamcashire

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel. Top staff and very good quality food and drink.
2018 年 10 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2019 年 6 月 27 日)
Dear Reviewer,Thank you for your feedback, we are so pleased to hear you enjoyed your stay and looking forward to seeing you again. Kind Regards

10/10 (非常に良い)

Jo、UK

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel, friendly staff, good food and lots of choice. Great entertainment staff and good choice of stuff to do.
2017 年 7 月に 10 泊滞在
Hotel Managementからの返信 (投稿日 : 2017 年 10 月 3 日)
Dear Reviewer,Thank you for your feedback, we are so pleased to hear you enjoyed your stay and looking forward to seeing you again. Kind Regards

10/10 (非常に良い)

Kam、London

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
First time stay at the Aqua. Very pleased with our stay in every manner. Most of the staff were very attentive. I feel a little disappointed that they didnt understand some guests like English tea as per turkish tea. They assume every one drinks turkish tea. I feel to mention this as may be you can improve on this for future. Overall we have no compalints and will be coming back to Aqua again. Thank you
2017 年 8 月に 7 泊滞在
Hotel Managementからの返信 (投稿日 : 2017 年 10 月 3 日)
Dear Reviewer, Thank you for your feedback, we are so pleased to hear you enjoyed your stay and looking forward to seeing you again. Kind Regards

8/10 (良い)

Serkan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Daha iyi olabilir
Odalar ve kullanım yerleri temiz. Binanın eskiliği kaynaklı altyapı problemi mevcut ama çok mühim degil. Otopark problemi ciddi. Yemekler kaliteli ama çeşit az. Personel çok ilgili,yardımcı.
2017 年 8 月に 3 泊滞在
Sayın Misafirimiz, Değerli yorumlarınız için çok teşekkür ederiz. Sizleri otelimizde yeniden ağırlamak dileklerimizle. Saygılarımızla. Otel Yönetimi

10/10 (非常に良い)

Sami、Vienna, VA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Hotel and Service ... Goin Back Next Year
We enjoyed our stay at Aqua from the very first minute to the very last minute, and the kids loved it. The location and food were great. Service was amazing, and the rooms are very clean. Thanks to Elvan and Funda (Reception), Vacit and Hussein (Restaurant) and Melike and Ahmet (Bar). We will come back next year!
2017 年 8 月に 4 泊滞在
Hotel Management.からの返信 (投稿日 : 2017 年 10 月 3 日)
Dear Reviewer, Thank you for your positive review. We are pleased to hear you had a nice stay with us. We pride ourselves on our high quality standards of accommodation and efficient guest service. We hope to see you again in the future. Kind regards,

10/10 (非常に良い)

ALEXEY

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 8 月に 3 泊滞在
Dear Alexey, Thank you for your 5 star review for your stay here. We are looking forward to welcome you to Hotel Aqua. Kind Regards Hotel Management

10/10 (非常に良い)

De、Marmaris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super Hotel mit eigener Strandanlage und super Ser
Also ich kann das Hotel ruhigens weiterempfehlen, da hat wirklich alles gepasst vom freundlichen Personal bis zum Zimmer oder der Anlage selbst. Einfach alles spitze.
2017 年 7 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2017 年 8 月 21 日)
Sehr geehrte Gaste,Danke für Ihre freundliche Bewertung. Wir freuen uns auf Ihren Besuch im Hotel Aqua. Freundliche Grüße

10/10 (非常に良い)

burcu

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Herşeyiyle mükemmeldi..
Otelin konumu çalışanları animasyonu ekibi, yemekler hepsi mükemmeldi inanılmaz güzel bir tatil geçirdik..
2017 年 7 月に 5 泊滞在
Değerli Misafirimiz, Güzel yorumlarınız için teşekkür ederiz. Sizleri yeniden otelimizde ağırlamaktan memnuniyet duyacağız. Saygılarımızla Otel Yönetimi

10/10 (非常に良い)

Rachel 、Izmir,Turkey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good location, food and holiday :-)
We stayed here for 3 days and throughly enjoyed our stay. We enjoyed the private beach a lot. The food was good, with plenty of variety. Evening entertainment was a nice bonus too but the hotel is also in a good location so we went for a few walks in the evening. We liked being away from the busyness of Marmaris and felt very relaxed after our stay. I would have liked to stay maybe another night as it went by so quick!
2017 年 7 月に 3 泊滞在
Otel Yönetimiからの返信 (投稿日 : 2017 年 8 月 3 日)
Dear Reviewer, Thank you for your kind comments and for bringing the matters to our attention. We take all guest feedback very seriously and value all opinions expressed. We would like to thank you again for taking the time to write your review. We are looking forward to welcome you back to Hotel Aqua. Kind Regards Hotel Management

10/10 (非常に良い)

selin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Süperrrrr
Superrrrr
2017 年 7 月に 2 泊滞在
Değerli misafirimiz, Olumlu değerlendirmeniz için çok teşekkür ederiz. Sizleri otelimizde yeniden ağırlamak dileklerimizle Saygılarımızla

10/10 (非常に良い)

Andy、Hull, England

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent hotel close to the beach and local surro
We found the hotel excellent value for money, the staff were friendly and very helpful, our rooms were very good, spacious and very clean. The food and hotel facilities were very good, overall and excellent weeks holiday.
2017 年 5 月に 6 泊滞在
Hotel Managementからの返信 (投稿日 : 2017 年 6 月 8 日)
Dear Reviewer, Thank you for your positive review. We are pleased to hear you had a nice stay with us. We pride ourselves on our high quality standards of accommodation and efficient guest service. We hope to see you again in the future. Kind regards, Hotel Management.

10/10 (非常に良い)

Wasif

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
BRILLIANT UNFORGETTABLE STAY
I would give Hotel Aqua 12 stars out of 10 if I could. My family and I had an amazing time and were treated so fantastically by every member of staff that we interacted with. We went for the all inclusive option and were very happy by the variety, quality and flexibility throughout the whole day. Have already recommended the hotel to friends and family and will be going back maybe later this year. I have travelled the world and stayed in many amazing hotels but the friendliness and willingness of staff to go that extra mile and make your stay special at Hotel Aqua is something extraordinary. Thank you especially to Ali (Waiter), a few waiters I cannot remember the name of, both guys on the beach, Olysia from children's entertainment team who was so wonderful with my daughter and Izzy who was fun. Ahmet also checked up on us and my experience at the Seafood A-La-Carte restaurant was something I will not forget.
Dear reviewer, Thank you for your recent stay at Hotel Aqua and for writing so favourably about us. Your feedback is motivation to us to continue our efforts in the same direction. Thank you for staying with us. We are looking forward to welcome you back to Hotel Aqua Kind regards, Hotel Management

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel close to beach
Lovely clean hotel with all the amenities you need. Stone throw away from the beach and lovely food from all meals of the day. Would definitely go back for another holiday here. Staff are all very helpful and friendly.
Hotel Managementからの返信 (投稿日 : 2017 年 5 月 25 日)
Dear Reviewer, Thank you for your feedback, we are so pleased to hear you enjoyed your stay and looking forward to seeing you again. Kind Regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
October 2016 Hotel Aqua Ichmeler Turkey
The room was adequate! Clean and comfortable. Keep all you valuables locked in the safe. The staff are lovely always there to look after you, very helpful and eager to serve. Food was amazing. Service was amazing. The pool was extremely cold! The music played around the pool was very aged! Not suited for persons aged 50 or under. The hotel staff said that earlier in the year younger age groups stayed and the music was different! We went the first two weeks of October and the average age of the clientele was 70+, but if it is just a hotel room and food you want..... the hotel was great. No hassle from most of the staff, but the hair salon staff are a little annoying.
Hotel Managementからの返信 (投稿日 : 2017 年 5 月 25 日)
Dear Reviewer, Thank you for your kind comments and for bringing the matters to our attention. We take all guest feedback very seriously and value all opinions expressed. We would like to thank you again for taking the time to write your review. We are looking forward to welcome you back to Hotel Aqua. Kind Regards

10/10 (非常に良い)

JennyB、London

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It's All True!!!
If you read previous reviews about this hotel you may think its too good to be true. Trust me. They are all true. I am going to keep this short and sweet. Every aspect of Hotel Aqua is Fantastic! Amazing! Wonderful! The only problem I had was that I did not stay long enough.
Hotel Managementからの返信 (投稿日 : 2017 年 7 月 17 日)
Dear reviewer, Thank you for your very kind comments about your stay.We are looking forward to welcome you back to Hotel Aqua. Kind Regards

10/10 (非常に良い)

sam、liverpool

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing hotel and staff
Can't fault this hotel. Fantastic food with a wide variety to choose from. Very very clean. Rooms cleaned daily. Entertainment is excellent the best in icmeler and I have stayed in many hotels in icmeler. Hard working and attentive staff. Hard working and very visible Manager who gets stuck in with staff which is wonderful to see in a hotel. Beautiful surroundings and nice places to sit and have drinks. Outstanding and definitely deserves the number one spot for best hotel in icmeler. Sensational will be booking for next year again.

10/10 (非常に良い)

sam、merseyside

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing and beautiful hotel. Clean,friendly staff
Amazing food, friendly staff, clean and rooms cleaned daily not just a quick tidy but a real good clean, floors mopped and bedding changed nearly daily.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
super Hotel für Familien und Paare
Ein Sehr schönes Hotel mit super freundlichem Personal. Direkte Strandlage . Das Essen ist sehr schmackhaft und vielfältig. Wir empfehlen das Hotel zu 100 Prozent . Danke an das Aqua Team

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic Hotel & great staff 5*****
5 star hotel at the heart of Icmeler fantastic location. Attentive friendly staff. Lovely food selection including waffles icecreams. I 'll definitely go back again.Entertainment good day and night not repetitive. Every night was different. I and my parents enjoyed 8 nights at Aqua hotel. Marmaris Turkey is close to all touristic places as well as rhodes.Turkey one of the best places to go in Summer you will never be disappointed

10/10 (非常に良い)

Özlem、Frankfurt am Main

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wir waren mit allem sehr zufrieden, sehr hilfsbereites und freundliches Personal, wir werden mit Sicherheit nochmals dorthin 😀

10/10 (非常に良い)

Lisa Bracknell、C

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent hotel, perfect getaway.
The hotel staff were amazing with our little one and really gave her lots of attention, they handed out cold flannels, bottled water and refreshing cocktails by the poolside which was a nice gesture, the rooms are spacious and very clean, the facilities were great. There are three separate places to eat and drink all included with our inclusive package, free towels, safelock, mini bar, kids club, great entertainment to name a few. The views are amazing and the hotel is right next to the beach. Great value for money. We will definitely be coming back next year. Paradise!!
The view from our balcony
Some of the entertainers
The beach at the Hotel
Managementからの返信 (投稿日 : 2016 年 6 月 25 日)
Good Morning Mrs Lisa Thank you for your comments following your recent stay at the Hotel Aqua. We appreciate the time you have taken to share your experiences on this site. It is immensely rewarding to read such a positive review and serves as a great motivator to the team here at the Hotel. We are looking forward to welcome you back to Hotel Aqua. Kind Regards Hotel Management

10/10 (非常に良い)

carol、Beyrouth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Magnifique sejour
Le MANAGER ETAIT TRES COMPREHENSIBLE VU L'etat de ma mere qui necessite un soin special Mr Tolga moyennant un supplement tres correct nous a "up grate" vers une chambre VUE PANORAMIQUE SUR MER. Et cela a transformé notre séjour a un reve. De notre chambre maman (malade) assister aux animations très sympathique autour de la piscine et surtout aux soirees riches en varietees...buffet tres genereux,plage magnifique...à conseiller absolument. Je notterai cet hotel pour le confort et la beaute 5/5. Un peu loin du centre(17min) mais l'arrêt du bus est a 5min de marche.

10/10 (非常に良い)

Scott B.

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Superb
Our previous visit was in 2010 when we thought that we had found our favourite hotel. That is still the case, although it is even better 5 years on. Improvements to the grounds mean newer restrooms, bars and eating places. The most significant change is in the staffing: an army of young people, all very well trained and polite, has made for an even better experience. Well done to the management for creating so many jobs and improving what was already the best in our book.

10/10 (非常に良い)

gill、newcastle united kingdom

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel Aqua - unbelievably outstanding
From the moMent we arrived until the moment we left the staff at the Hotel Aqua made us feel like we were the only holidaymakers in the hotel & they did this for every man/woman & child lucky enough to be staying there. The professionalism of the staff was second to none, their command of our language excellent & all this in a friendly & happy manner. From the pool waiter to the lady handing out frozen face cloths in the 36 degree heat everyone was made to feel important & welcome. Thanks you all at Hotel Aqua

10/10 (非常に良い)

graham b.

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Fantastic Holiday
The hotel was awesome, staff very helpful, nothing was too much trouble, food was fantastic, couldn't find fault with anything, will definitely be back.

10/10 (非常に良い)

Hulya、BURSA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
HARİKA BİR TATİLDİ...
temizlik mükemmel,hizmet kalitesi mükemmel,otel özellikleri herşeyiyle çok güzeldi.otel konum olarak mükemmel bir konumda.herkese gönül rahatlığı içinde tavsiye ederim.özellikle çalışan personel güleryüzlü ve çok ilgili'ler.tatilimizden çok memnun ayrıldık.çok teşekkürler...

10/10 (非常に良い)

Caz、UK

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Everything you want!
Great fantastic. All types of food and drink and lots of it in and out of the restaurant. Breakfast - any and everything - desserts to die for. Everything close by - water taxis to Marmaris. Recommend boat trips to Turrunc! Bags galore but seek out quality - lots of snide bags but most shops similar and some better than others. Sauna and steam - free, Haggle for the pamper packages. Beautiful complex - cant fault it. A lot of older residents and families so hotel entertainment wasn't great but if you want all inclusive its perfect. For a 5 star hotel with so many English speaking residents - I expected more multi lingual staff. I had a couple of issues with room service and food on their menus. Reception and restaurant staff struggled. Reception sent me someone to fix my phone after trying to explain for an hour that Room Service sent me a chicken sandwich instead of a cheese one.!!! Also they couldn't understand some of their own menu in their Italian restaurant but we laughed about it. Staff great and very attentive. Rooms lovely and clean- towels and minibar refreshed daily. Mini bar - all free! Certain imported drinks like martell, etc. you have to pay for but everything else - FREE! Bring your own travel iron as they don't provide it. Great hotel - spoil yourself!