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アスコット ボニファシオ グローバル シティ マニラの口コミ

4 out of 5
アスコット ボニファシオ グローバル シティ マニラ
28th Street corner 5th Avenue, Bonifacio Global City, Taguig, Manila

口コミ

9.4

最高に素晴らしい

評価 10 - 309 件の口コミ中 225 件が非常に良い" "
評価 8 - 309 件の口コミ中 70 件が良い" "
評価 6 - 309 件の口コミ中 10 件が普通" "
評価 4 - 309 件の口コミ中 2 件が不満" "
評価 2 - 309 件の口コミ中 2 件が非常に不満" "

9.6/10

清潔度

9.2/10

スタッフとサービス

9.4/10

設備とサービス

9.6/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

SOUHEI

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
とても綺麗で、レセプション担当も丁寧で良かったです。
2022 年 12 月に 2 泊滞在
Veronica Lazo - Guest Service Managerからの返信 (投稿日 : 2022 年 12 月 13 日)
Dear Souhei,Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Ascott Bonifacio Global City Manila! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you again for choosing to stay with us and we look forward to having you back soon.

10/10 (非常に良い)

イエガー、tokyo

出張, グループ旅行
良かった点 : 清潔度、設備とサービス
totemoyokatadesu!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
2020 年 3 月に 1 泊滞在
Jackyからの返信 (投稿日 : 2020 年 3 月 22 日)
Dear イエガー, Thank you for the 5-star rating of Ascott Bonifacio Global City Manila. Truly appreciated. Sincerely, Jacky Gallardo Guest Service Manager

10/10 (非常に良い)

宿泊されたお客様

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
GBCの中心にあり立地も良くて便利でした。 朝食の種類も豊富で美味しかったです。
2019 年 11 月に 2 泊滞在
Jackyからの返信 (投稿日 : 2020 年 1 月 2 日)
Dear Anonymous, Thank you for your review of the property. We are glad that you have enjoyed your stay with us highlighting the convenient location and the delicious breakfast that Ascott Bonifacio Global City Manila is proud to offer. We hope that you would choose to stay with us again whenever you are in the area. Sincerely, Jacky Gallardo Guest Service Manager

8/10 (良い)

Harue

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2019 年 11 月に 1 泊滞在
Jackyからの返信 (投稿日 : 2019 年 12 月 4 日)
Dear Harue, Thank you for the rating of 8 out of 10 for the property. This is very much appreciated. Sincerely, Jacky Gallardo Guest Service Manager

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
満足してます。部屋も広くサービスが良かった
2019 年 11 月に 3 泊滞在
Jackyからの返信 (投稿日 : 2019 年 12 月 4 日)
Dear Anonymous, Thank you for taking the time to share with stay experience with Ascott Bonifacio Global City Manila. We truly appreciate that you were satisfied with your stay with us, especially with the room and the service from the staff. Sincerely, Jacky Gallardo Guest Service Manager

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
部屋も広く快適でした
2019 年 10 月に 1 泊滞在
Jackyからの返信 (投稿日 : 2019 年 11 月 1 日)
Dear Anonymous, Thank you for the review of the property. Pleased to know that you found the place big enough and comfortable. We hope to welcome you back soon. Sincerely, Jacky Gallardo Guest Service Manager

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 8 月に 7 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
清潔感ある広い部屋でゆったり過ごせました。笑顔で明るい接客はGOOD。ハイストリートやマーケットマーケット、SMモールが徒歩圏内の立地も良かったです。通りに面した部屋で車の音が賑やかだった点のみマイナス
2019 年 6 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 6 月に 2 泊滞在

6/10 (普通)

Hajime

良かった点 : 清潔度、施設のコンディションと設備
仕事でBGC周辺にしばらく滞在する人だけしか、泊まるメリットは感じられない。
チェックインの対応については最悪。だいたい、一人一人の受付担当の仕事が遅い上に、受付を待たされている間に座っている場所が十分に用意されていない。さらに待っている顧客の順番を管理ができておらず、後から来た白人顧客を優先対応。人種差別的で非常に不愉快。 部屋については、調理施設が用意されているが、そもそも食材を買うことのできる店など、周囲にないので、無駄な設備と言える。 キングサイズベットの横にはサイドテーブルが片側しかなく、メガネや携帯電話を置くことができない。また、ベットサイドの照明がなく、枕元にダイレクトに照射されるスポットライトだけで眩しくてしかたない。 休日には朝食が11AMまで可能だが、スクランブルエッグなどの卵料理は作り置きだし、パンの味もひどいものだった。
2018 年 12 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
広くて長期滞在もできそうな、居心地のよいお部屋
とても清潔で、お部屋も広く、使いやすいキッチン、全てが機能的にできていたて居心地がよく、大満足です。周辺にレストランやカフェなどもあり大変便利です。2歳と5歳の子供はキッズルームに大興奮でした。また是非利用したいです。
2018 年 10 月に 1 泊滞在

8/10 (良い)

Kiyoshi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Don't Disturbが伝わらない残念ホテル
客室は十分過ぎるほど広く清潔に保たれてます。設備もキッチン冷蔵庫洗濯機と普通に生活できるレベルで揃っているし便利なエリアに位置しているので何ら不自由なく滞在できます。唯一腹立ったのは土曜日に頭痛がして具合悪かったんでDon't Disturbにしたまま部屋で寝てたらノックして来るわ電話して来るわ無視してたら鍵開けて中に入って来ようとするわ（ドアロック掛けてたから入って来れなかったけど）でいったい何のつもりなのかと。仕方なくベッドから出てDon't Disturbにしてんの見えないの？何の用なの？って追い返しましたが他のホテルでは経験したことないんでふざけんなと思いました。
2018 年 9 月に 12 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
良かった
良かったです

10/10 (非常に良い)

jiro、jpn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
安心して歩ける街
完璧なホテルでした。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。
2018 年 1 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ホテルの周辺にはコンビニ、ユニクロ等のショップがあり、また日本食レストランも多い。治安も良好。
2017 年 12 月に 2 泊滞在

10/10 (非常に良い)

jun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect location and service
Im repeater guest at ascott hotel. The location is perfect for travel or business occasion, safty at night, many kinds of restaurant, coffee shop and convenience store open around hotel till midnight. 3minuits walk to BGC high street, central square mall where have the nearest supermarket and cinema from hotel. Many restaurants at BGC hight street. 3 minutes walk to the fort strip infront of hotel, there are many kinds of restaurant, bar, karaoke box opening tilll mid night. 2 minutes walk to seven eleven convenience store. 10min by taxi to market market or SM Aura, big local mall. Always trafic around the mall. There hav only drug store around hotel. Also 5 -10min by taxi to St Luks hospital in case of emergency, 24 hours open mercury drug store infront of hospital. All of facilities around hotel only walking distance except drug store. About hotel, staff always keep smile, caring for customer, quick response for check in or out. Free Internet connection, speed is depends on room location. There have bath tub for all rooms, especially its better for japanese or korean nationality. Its always worth experience stay than its price.
Ascott BGCからの返信 (投稿日 : 2017 年 2 月 14 日)
Dear jun, Thank you for your wonderful review of Ascott Bonifacio Global City Manila. We are so pleased to know you enjoyed your stay and got to experience the wonderful community of BGC. Hope to welcome you back soon. Best Regards, Philip Barnes General Manager

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備
19日泊しました。スタッフの対応も良く、全体的に清潔で毎日快適に過ごすことができました。 一点、申し上げるとすると、歯ブラシやシャンプーを毎日交換（補充）していただけなかったのが残念でした。
Ascott BGCからの返信 (投稿日 : 2017 年 2 月 6 日)
Dear Valued Guest, Thank you for your feedback, we appreciate your comments and glad you enjoyed your 19 nights with us. Best Regards, Philip Barnes General Manager

10/10 (非常に良い)

jun、chiba, japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Really Convenience and comfortable hotel
Hotel facility is perfect, they have kitchin, bath tub, cell phone charger. Also staff have great hospitslity. They have in room massage, opening 24h if you want be relax or heal. The location is really nice, many kinds of facilities within 5 minutes on foot, 7 eleven convenience store, supermarket at central square. Also walking distance for bonifacio high street, many kinds of restaurant, coffe shop and bar at day and night. Even you came back to hotel late at night, securing safty. 15 minutes on foot, u can go to big mall, markrt markrt or SM aura. Also burgos circle where are many kinds nice restaurant open till midnight.
Ascott BGCからの返信 (投稿日 : 2016 年 6 月 7 日)
Dear jun, Thank you for your glowing review of Ascott Bonifacio Global City Manila. We are pleased to see you 'perfect' comments about our Hote. Hope to welcome you back soon. Best Regards, Philip Barnes Residence Manager

8/10 (良い)

jun、japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Really comfortable experiences,
They have great facility for living life such as bath tub, washing machine, kitchin and microwave, iron. All staff are very friendly and kind. The location is perfect, restaurant, supermarket, shopping mall, cinema near by hotel. Also very safty at night.
Ascott BGCからの返信 (投稿日 : 2016 年 5 月 9 日)
Dear jun, Thank you for your review and comments on Ascott Bonifacio Global City Manila. I will pass on your kind words to the team in regards to our friendliness. Look forward to having you stay with us again soon. Best Regards, Philip Barnes Residence Manager

8/10 (良い)

yoshihiro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ascott BGCからの返信 (投稿日 : 2016 年 7 月 2 日)
Dear yoshihiro, Thank you for taking the time to review Ascott BGC. We greatly appreciate having you stay with us and look forward to your next stay. Best Regards, Philip Barnes Residence Manager

10/10 (非常に良い)

shinさん

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
快適
バード、ソフトの両面ともに文句なしです。フロントの従業員など対応は完璧でした。朝食も美味しいです。部屋もシャンプーや石鹸なとロクシタンを使っています！
Ascott BGCからの返信 (投稿日 : 2016 年 2 月 9 日)
Dear shin, Thank you for your positive review and recognition to our high service levels, both from our Guest Service and Restaurant teams. We hope to welcome you back again soon. Warm Regards, Philip Barnes Residence Manager

8/10 (良い)

Hoteliano

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Fortでは一番
この辺りで今の所一番まともなホテル。 ある意味アスコットの特徴ともいえる笑顔と思いやりの著しく欠けるサービス。 フロントは、ホテル都合でしか考えず、 レストランは、後から来た人を先に食べてる途中で下げる従業員都合。 サービス意外は申し分ないので、改善してほしい。
Ascott BGCからの返信 (投稿日 : 2015 年 12 月 10 日)
Dear Hoteliano, Thank you for your kind review of Ascott Bonifacio Global City Manila. We greatly appreciate your comments on our friendly and warm staff, this will be shared with the team. Thank you again for your improvement recommendations, as we are always looking at ways to improve our service to our guests. Best Regards, Philip Barnes Residence Manager

8/10 (良い)

KYOICHI、東京

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
長期滞在には良いです
長期滞在には非常に便利なホテルです。キッチン、ランドリー関連もフル装備なので文句なし。
Ascott BGCからの返信 (投稿日 : 2016 年 1 月 16 日)
Dear KYOICHI, Thank you for your glowing review of Ascott Bonifacio Global City Manila. I am glad you enjoyed your stay with us and look forward to your next stay. Warm Regards, Philip Barnes Residence Manager

8/10 (良い)

Jimi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
グローバルシティ中心で便利できれいなホテル
ＢＧＣ中心部でハイストリートにも徒歩圏の便利できれいなレジデンスホテルです。 ホテル内には朝食がとれるスペースはあるがレストランやバーがないのは残念です。
Philip Barnesからの返信 (投稿日 : 2015 年 7 月 10 日)
Dear Jimi, Thank you for the time taken to share your positive experiences at Ascott Bonifacio Global City Manila during your most recent stay. We look forward to welcoming you back soon. Sincerely, Philip Barnes Residence Manager

10/10 (非常に良い)

Ryan

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Rosanna

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Stayed 2 nights at the 3 bedroom apartment which was good. Staff are very accommodating, even delivering packages to our room. Room was immaculately clean. Security was good too. Parking attendants very helpful.
2024 年 2 月に 1 泊滞在
Veronica Lazo, Guest Service Managerからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Rosanna,Thank you for taking the time to share your stay experience at Ascott Bonifacio Global City Manila!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.

8/10 (良い)

Irene

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great location
2024 年 1 月に 2 泊滞在
Veronica Lazo, Guest Service Managerからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Irene,Thank you for taking the time to leave us a rating. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!

10/10 (非常に良い)

Catherine、North Vancouver

2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Mary Joyce

良かった点 : 清潔度、客室の快適度
2024 年 1 月に 2 泊滞在
Veronica Lazo, Guest Service Managerからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Mary Joyce,We are honored by your wonderful rating. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!

8/10 (良い)

Christopher、Singapore

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We stayed here for a night for the NY @ 5th event. The location was perfect because we only had to step out of the hotel and walk 20m to reach the intersection of where the NY countdown took place. Nothing spectacular about the lobby but the staff are very friendly and helpful. It was our first time at Ascott BGC my initial impression of the lobby and reception area was that it looked like a 3 star hotel. Anyway, the stay was good and the breakfast buffet was alright. The staff was very attentive and helpful. Ascott shines because of its staff.
2023 年 12 月に 1 泊滞在
Veronica Lazo, Guest Service Managerからの返信 (投稿日 : 2024 年 2 月 9 日)
We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.On another note, we are truly sorry to hear about the inconvenience and dissatisfaction in some aspects during your stay. Rest assured that we are committed to providing an excellent stay experience to our residents. We welcome feedback such as yours as it indicates the areas where we can further improve.We look forward to welcoming you again, to provide us with another opportunity to serve you better.

10/10 (非常に良い)

宿泊されたお客様

2024 年 1 月に 1 泊滞在

4/10 (不満)

Tom

良かった点 : 施設のコンディションと設備
2023 年 12 月に 12 泊滞在

10/10 (非常に良い)

Rowena

2023 年 12 月に 2 泊滞在
Veronica Lazo, Guest Service Managerからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Rowena,Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Ascott Bonifacio Global City Manila! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you again for choosing to stay with us and we look forward to having you back soon.

10/10 (非常に良い)

Jesus

良かった点 : 清潔度、客室の快適度
2023 年 12 月に 10 泊滞在

10/10 (非常に良い)

Delfin、Spring Valley

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very near everything you need as a traveler
2023 年 12 月に 1 泊滞在
Veronica Lazo, Guest Service Managerからの返信 (投稿日 : 2023 年 12 月 23 日)
Thank you for your rating! It is indeed our pleasure to have you stay and we were delighted to learn that you enjoyed your stay with us. Once again, thank you for your patronage. We look forward to your next visit.

10/10 (非常に良い)

Kazuhiko

出張
良かった点 : 清潔度、客室の快適度
2023 年 12 月に 2 泊滞在
Veronica Lazo, Guest Service Managerからの返信 (投稿日 : 2023 年 12 月 23 日)
Thank you for your rating! It is indeed our pleasure to have you stay and we were delighted to learn that you enjoyed your stay with us. Once again, thank you for your patronage. We look forward to your next visit.

10/10 (非常に良い)

Melvin

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Exceptional property comfortable bed and room. Lovely neighborhood easy transportation breakfast was terrific overall exceptional experience.
Veronica Lazo, Guest Service Managerからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Melvin,Thank you for staying with us. it is our pleasure to be your hotel of choice. We are so glad you had a positive experience with Ascott Bonifacio Global City. Your support is invaluable to us. Looking forward to seeing you again soon!

2/10 (非常に不満)

DOUGLAS

2023 年 11 月に 5 泊滞在

8/10 (良い)

jieun

良かった点 : 清潔度、客室の快適度
2023 年 10 月に 6 泊滞在

6/10 (普通)

Lars、Copenhagen O

良かった点 : 施設のコンディションと設備
2023 年 10 月に 2 泊滞在
Veronica Lazo - Guest Service Managerからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Lars,Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Ascott Bonifacio Global City Manila! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspires us to continually improve our service delivery.We thank you again for choosing to stay with us and we look forward to having you back soon.

10/10 (非常に良い)

Candice

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
From the moment you walk in you feel so safe and cared for at Ascott BGC. I’m beyond impressed with the security staff, front desk team, and most of all Les!!! This is the kind of property a guest wants to return to as their home away from home over and over again. It’s posh and they sure keep the place spotty clean! Can’t wait for my next visit.
2023 年 10 月に 2 泊滞在
Veronica Lazo - Guest Service Managerからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Candice, Thank you for taking the time to share your stay experience at Ascott Bonifacio Global City Manila!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.

10/10 (非常に良い)

Gary

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Awesome staff from check in to room service to check out. Hotel has many accommodations and is in excellent condition throughout. Would recommend to anyone.
2023 年 8 月に 4 泊滞在
Veronica Lazo - Guest Service Managerからの返信 (投稿日 : 2023 年 9 月 14 日)
Dear Gary,Thank you for taking the time to share your stay experience at Ascott Bonifacio Global City Manila!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.

10/10 (非常に良い)

Sangay

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Very well managed property. One issue maybe for guests staying at the property for more than three weeks when entering to park vehicle at the basement being asked to always open the car boot. I have not had such experience when I stayed earlier at SEDA and at PPT.
2023 年 7 月に 28 泊滞在
Veronica Lazo - Guest Service Managerからの返信 (投稿日 : 2023 年 8 月 25 日)
Dear Sangay,Thank you for your feedback.We will take note of your comments as this will help us to improve our service delivery. Looking forward to seeing you again soon

6/10 (普通)

Eva

家族旅行
Breakfast options limited. Front desk and restaurant short of staffing, especially bad in mornings and during check in/check out.
2023 年 7 月に 5 泊滞在
Veronica Lazo - Guest Service Managerからの返信 (投稿日 : 2023 年 8 月 7 日)
Dear Eva,Good Day.Thank you for taking the time to share your stay experience at Ascott Bonifacio Global City Manila.I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice. It has been our aim to provide a delightful experience to all of our guests however, I noticed that we fell in in some areas, Rest assured that we have reviewed your feedback and have implemented immediate action.Thank you for your valued patronage. From all of us at Ascott Bonifacio Global City Manila, we look forward to welcoming you again at any one of our serviced residences.Yours sincerely,

10/10 (非常に良い)

Edward

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Recommend to all - clean, great food and close to everything.
2023 年 6 月に 12 泊滞在
Veronica Lazo - Guest Service Managerからの返信 (投稿日 : 2023 年 7 月 4 日)
Dear Edward,Thank you for taking the time to share your stay experience at Ascott Bonifacio Global City Manila!It is very encouraging for us to know that you had delightful moments during your stay and most importantly, that you felt home-away-from-home!We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.

10/10 (非常に良い)

Nicole

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Upon checking in they said the room I booked wasn't available so they upgraded my room which was to my surprise and very kind of them. The bedroom I stayed at was the 2 bedroom apartment and it was amazing one of the best! It was clean, ac was working perfectly it was just perfect. Breakfast was lovely a lot of options, service was beyond amazing and location was convenient. Planning on booking again but for a longer duration. If you're looking for a place to stay in BGC, this is the one. You won't regret it. One of the best hotels I've stayed in the whole world. Will definitely be back. Thanks to all staff for the wonderful stay and see you on January again!
Veronica Lazo - Guest Service Managerからの返信 (投稿日 : 2023 年 7 月 4 日)
Dear Nicole,Thank you for taking the time to share your stay experience at Ascott Bonifacio Global City Manila!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.

10/10 (非常に良い)

Eric

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great location central to everything.
2023 年 4 月に 7 泊滞在
Veronicaからの返信 (投稿日 : 2023 年 5 月 2 日)
Dear Eric,Thank you for taking the time to share your stay experience at Ascott Bonifacio Global City Manila!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.

10/10 (非常に良い)

Diannah Mae

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This is home away from home vibe.
2023 年 4 月に 2 泊滞在
Veronicaからの返信 (投稿日 : 2023 年 5 月 2 日)
Dear Diannah Mae,Thank you for taking the time to share your stay experience at Ascott Bonifacio Global City Manila!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.

8/10 (良い)

Alexandre

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The good: - staff is attentive and everywhere, you feel taken care of, they are polite and helpful. - pseudo bottled water provided, a nice touch - neighborhood is great, clean, safe, close to many things - place is clean - breakfast is decent with good selection The not as good: - cleaning time are a bit awkward if you are around for it, they leave your room door open and leave the cleaning cart outside, everyone passing in the hallway can see your awkward self waiting for the cleaning to end - TV had a black spot in the middle - They have notes encouraging recycling but they rarely leave a bag for it, puzzling - The lights in the living room had no visible switch, I'm still wondering how to close them - The washing machine just can't dry despite what it claims, tried a bunch of settings and 2h later the clothes were still very wet. They offer a laundry service but the prices are insane.
2023 年 4 月に 6 泊滞在
Veronica Lazo - Guest Service Managerからの返信 (投稿日 : 2023 年 4 月 21 日)
Dear Alexandre,Thank you for taking the time to share your stay experience at Ascott Bonifacio Global City Manila.I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice. It has been our aim to provide a delightful experience to all of our guests. Rest assured that we have reviewed your feedback and have implemented immediate action.Thank you for your valued patronage. From all of us at Ascott Bonifacio Global City Manila, we look forward to welcoming you again at any one of our serviced residences.Yours sincerely,

8/10 (良い)

Maria

2023 年 3 月に 1 泊滞在
Veronicaからの返信 (投稿日 : 2023 年 5 月 2 日)
Dear Maria,Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Ascott Bonifacio Global City Manila! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you again for choosing to stay with us and we look forward to having you back soon.