2/10 (非常に不満)
宿泊されたお客様
2018 年 4 月 2 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We were extremely disappointed to be confronted with a run down house which was badly in need of maintenance and nothing like the photos on the website.
Tired after driving thirteen hours we viewed the room and facilities, Room was tiny and bed/bedding very worn, barely room to get around the bed, door was locked with a dead lock and on the outer of the door was a patch of black board paint with our surname written in chalk.
The “shared bathroom facilities” was one small ancient bathroom to be shared by all. The old bath tub had a couple of rolls of toilet paper balanced on the edge.
We are not fussy and have happily stayed in very average accomodation and basic campground cabins. This property is definitely sub standard.
We were not comfortable about staying there at all. We asked for our money to be refunded based on all being sub standard and the advertising misleading. They refused.
宿泊されたお客様
2018 年 3 月に 1 泊滞在