Find Cheap Hotels in Manchester, NY

"I called 0n THREE occasions to make sure we would have a FRIST FLOOR ROOM!!!! First when I reserved the room IN JANUARY FOR APRIL 25 , then again in March. THEN THE DAY BEFORE !!!!!! At pre check in on line , I requested a first floor room !!! EVERY TIME I WAS ASSURED A FIRST FLOOR ROOM ! So we checked in and they didn't have us in a first floor room. They couldn't accommodate our request at the front desk!!! The coffee maker in our room didn't work !!! No coffee in the check in area !"

"Good!"

"Staff was very friendly and helpful."

"The hotel was ok and convenient. The lady at check-in was polite. I checked in at 8:30 pm and walked across to a lovely restaurant (that was basically in the parking lot of the hotel). When I got back it was late. I showered and got ready for bed. When I pulled the covers back, I noticed a stain on the side of the mattress. After looking closer, it was a huge stain. And when I pulled back the mattress cover, there were more stains. Looked like blood or vomit. The sheets were clean. So I just slept on the opposite side of the bed. If it was 11 pm, I would have asked to be switched into another room. I took pics and videos and showed the front desk in the morning. The manager came and looked at them. They apologized and said thank you for bringing this to our attention. They should have given a discount or at least offered one. But nope. So you all need to be aware. I was in room 205. I bet the mattress is still disgusting."

"No ac use No pet The facility looked lije it had come on hard times. Cases of TP stored in the lobby, paint peeling off the door to my unit, Window stuck closed, iron burn on the carpet. The management people were well mannered and courteous, but the property needs an overhaul. Being candid; hope it helps. "

"We’re up in Rochester quite a bit visiting our son, who is in school there. This is a super easy, doesn't break the bank hotel. It’s clean, safe, and comfortable and the staff takes pride in every facet of the hotel. It’s super close to everything! We’ve stayed here several times now and the experience is consistent. "

"Breakfast was mid. There was garbage on counter in bathroom. The television selection of channels was slim. And just to watch Netflix I had to hotspot the tv. The couch was disgustingly stained and smelt like pee."