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"Breakfast was good "

"Staff was efficient in handling check-in and rooms was clean and tidy. It's my 2nd time stayed at Hatten hotel and the standard remain excellent."

"Everything was just perfect Room was fantastic "

" location was excellent, with nice staff "

"Room very good & clean. EXCEPT receptionist were not professionals enough.. they were impolite to us. "

"We had a pleasant stay. Will stay again when we next come back to Malacca."

"Overall this is a super hotel in a great location - next to the river and right in the older part of Melaka. The staff are excellent. There are a couple of minor 'howevers' from our 4 night stay: the bar wasn't open at all; and the restaurant was focused entirely on providing iftar buffet suppers. But, when, on 2 of the nights we stayed, we explained that we were staying in the hotel and wanted to eat in the restaurant (from the a la carte menu), the restaurant staff bent over backwards to accommodate us, even though this must have caused then significant inconvenience. We were happy, but it was unfortunate that the limitations with the restaurant and the bar were not communicated at the time of booking, so that we could either have decided to accept them or to book a different hotel."

"The room was clean and the location was great. There are convinence stores nearby"