Dear toshiaki,We are glad to have been your hotel of choice during your stay in Madrid, thank you for your trust and thank you very much for the great rating you have shared. Comments like this encourage us to move forward and improve day by day. We are really glad that you had an excellent impression. Kind regards.

Dear Nicole:Thank you so much for your review! It is amazing to read that you had an amazing time with us, and that the apartment exceeded you expectations.We hope to see you again soon, kind regards!IsmaelSmartRental Collection Capital

Dear Nancy,thank you so much for your great review. We hope to see you soon.Kind regards,Miguel - Front Desk

Dear Robin,Thank you so much for you comment, Robin! We appreciate your kind words, and we are happy to hear you had an amazing time with us. Hope to see you again soon and kind regards,IsmaelSmartRental Collection Capital

Dear Joel,thank you so much for your great review. We hope to see you again.Kind regards,Miguel - Front Desk

Dear Dino,First of all we would like to express our sincerest gratitude for your trust and loyalty to SmartRental for your holidays and for choosing our SmartRental Collection Gran Via Capital hotel this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. We really hope to see you again very soon and we appreciate your comment.Kind regards,IsmaelSmartRental Collection Capital

Dear Matias:Thank you for the great feedback of your recent holiday experience at our hotel, guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.We apologise if the rooftop staff was not friendly, we will let our superiors know to clarify what happened.Thank you for your feedback, we will love to see you again.Kind regards,IsmaelSmartRental Collection Capital

Dear Christopher:Thank you for sharing your feedback. We are very happy to hear that you enjoyed the location and the hotel. We apologise for the noise on the rooftop, we will let our superiors so the incident does not happen again.We will love to see you again soon, kind regardsIsmaelSmartRental Collection Capital

Dear Cinthia:Thank you so much for your comment. We hope you had an amazing stay with us, and we are really happy to hear that the location was nice.Also, we apologise for the issues that you mention. We will let all departments involved know your feedback in order to improve our services as soon as possible.Thank you again for your comment, we will love to see you again very soon.Kind regards,IsmaelSmartRental Collection Capital

Dear Anna:Thank you for your comment! We really appreciate your review, we hope that your stay was good and you had a great time in Madrid.Hope to see you again soon, kind regards!IsmaelSmartRental Collection Capital

Dear Maria,Thank you so much for your comment! We are really happy to hear that everything was amazing during your stay, and we appreciate your kind words towards the staff.We hope to see you again very soon, kind regards!IsmaelSmartRental Collection Capital

Dear guest,thank you so much for your time writing a review and we hope to see you again.Kind regards

Dear Quingyu,Thank you for your review! We hope you guys had an amazing time with us, and we really hope to see you again very soon.Kind regards,IsmaelSmartRental Collection Capital

Dear Diana,Thank you so much for your review, and your kind words towards the staff! We hope you enjoyed your time with us and in the city.We will love to see you again very soon, we appreciate your comments.Kind regards,IsmaelSmartRental Collection Capital

Estimada Francia,le agradecemos el tiempo que se ha tomado en dejarnos su comentario y también le pedimos disculpas por las molestias que haya podido tener durante su estancia.Saludos cordiales,Miguel - Recepción

Dear Lance,thank you so much for your wonderful review. We are very happy to know that you enjoyed your stay. We hope to see you again.Kind regards,

Dear Iram:First, we will like to thank you for sharing your experience with us! It is a pleasure to hear that the hotel and the services we offer fulfilled your expectations. We appreciate your kind words towards the staff and your recommendation.We will love to see you again very soon, thank you for choosing us.Best regards,IsmaelSmartRental Collection Capital

Dear Linlin:Thank you so much for your comment! We are very happy to hear that the location and the apartment were amazing during your stay. We will love to see you again soon, thank you for choosing us.Kind regards,IsmaelSmartRental Collection Capital

Dear Mirko:Thank you so much for your kind words! We are really happy that you enjoyed your apartment and the location of the hotel. We will love to see you again soon,Kind regards,IsmaelSmartRental Collection Capital

Dear Carin:Thank you so much for your comment! We are so happy to hear that you enjoyed the apartment and the services we offer. Also, we thank you for your kind words towards the staff.We will love to see you again very soon.Best regards,IsmaelSmartRental Collection Capital

Dear Kalvin:Thank you so much for your review! We are very happy to hear that you enjoyed the location of the hotel, and thank you also for your kind words towards the staff.We hope to see you again very soon.Kind regards,IsmaelSmartRental Collection Capital

Estimado David,le agradecemos el tiempo que se ha tomado en dejarnos su comentario. Valoramos enormemente su comentario relativo al personal y la ubicación entre otros. Así mismo le pedimos disculpas por las molestias ocasionadas y lo tenemos en cuenta para mejorar nuestro servicio.Reciba un cordial saludo,Miguel - Recepción

Dear Mei:Thank you so much for your puntuation! We hope you enjoyed your stay with us, and we would love to see you again very soon.Kind regards!IsmaelSmartRental Collection Capital

Dear Ramki:Thank you so much for your review! We hope you had an amazing stay with us, and we will love to see you again soon.Best regards,IsmaelSmartRental Collection Capital

Cher Vincent,Nous apprécions votre visite et le temps de laisser vos commentaires. Nous sommes très heureux de connaître que vous avez profité votre séjour avec nous. Nous espérons vous revoir. Cordialement, Miguel - Réception.

Estimado Luis,Gracias por dedicarnos un momento en compartir su reseña, nos encanta saber que han disfrutado plenamente de nuestras instalaciones.Esperamos verle muy pronto nuevamente.Saludos cordiales,

Dear Jennifer,It has been a pleasure to be your host again. We appreciate so much your trust in us, so as the time to give us such a great review and score. We are happy to see that you have enjoyed your stay with us again, because that is the most important thing for us: make our apartments your home in Madrid. We hope to meet you soon. Best regards from all the Staff, Miguel - Front Desk.

Dear guest,thank you so much for your great score.Kind regards,Miguel - Front Desk

Estimada Maribel,le agradecemos su comentario y puntuación y esperamos volver a recibirla.Saludos cordiales,Miguel - Recepción

Dear guest,thank you so much for your review. We hope to see you again.Kind regards,Miguel - Front Desk

Estimado Luis,le agradecemos la excelente puntuación que nos ha dado.Saludos cordiales,

Dear Elia,We would like to thank you for your comments and score. It is amazing to see that you have appreciated our efforts to make you stay wonderful. We hope to see you soon again. Best regards from all our Staff,Miguel – Front Desk

Dear Jing,thank you so much for your great score. We are happy to know that you enjoyed your stay.Kind regards,

Estimado Sergio,Es un placer para nosotros haber contado con su visita, y más aún ver unos comentarios y una puntuación tan excelentes. Agradecemos su confianza y nos sentimos muy contentos de haber formado parte de sus vacaciones en Madrid. Estaríamos encantados de tenerle nuevamente con nosotros. Reciba un cálido saludo de todo el equipo, Miguel – Recepción

Estimado Jaime,Queremos agradecerle la confianza depositada en nosotros para pasar sus vacaciones en Madrid. Muchas gracias por su tiempo para dejarnos unos comentarios y puntuación tan extraordinarios. Nos satisface ver que se ha sentido muy a gusto con nosotros, por lo que sería un placer volver a tenerlos por aquí. Reciba un cálido abrazo de todo el equipo, Miguel - Recepción.

Estimado Carlos:Estamos sinceramente agradecidos por el tiempo que ha dedicado en compartir su opinión sobre su reciente estancia en nuestro hotel SmartRental Collection Gran Vía Capital. Su detallada opinión nos ayudará a continuar mejorando la calidad de nuestros servicios.También lamentamos que nuestro bufet no cumplió con sus expectativas, principalmente porque la calidad y la diversidad de nuestra oferta culinaria es uno de nuestros puntos fuertes, basándose siempre en productos de temporada. Nos tomamos sus comentarios acerca de nuestra cocina muy en serio porque deseamos que nuestra gastronomía siga siendo de un trato muy especial para nuestros clientes.Gracias una vez más por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de superar sus expectativas.Un saludo,Ismael SmartRental Collection Capital

Estimado Sergio:Muchas gracias por su puntuación. Esperamos que haya disfrutado de su estancia y de sus vacaciones con nosotros.Un cordial saludo,IsmaelSmartRental Collection Capital

Estimado Ronald:Le agradecemos su opinión acerca de sus vacaciones en nuestro hotel, la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Estamos muy contentos de que el hotel y los empleados fueran capaces de cumplir con sus expectativas durante su estancia. Nos encantaría verles de nuevo muy pronto, un cordial saludo y gracias de nuevo.IsmaelSmartRental Collection Capital

Estimada Jennifer:En primer lugar, nos gustaría darle las gracias por elegir nuestro hotel SmartRental Collection Gran Vía Capital una vez más para sus vacaciones y por compartir esta maravillosa opinión sobre su reciente estancia con nosotros. Es muy gratificante leer que seguimos cumpliendo sus deseos y necesidades vacacionales año tras año. Estamos muy contentos de saber que disfrutaron del apartamento, y sobretodo la ubicación. Verdaderamente nuestro hotel está situado en una zona inmejorable cerca de los principales atractivos de la ciudad y que permite a los huéspedes disfrutar del centro de Madrid.Esperamos verles de nuevo en un futuro próximo, un saludo.IsmaelSmartRental Collection Capital

Estimado Juan:En primer lugar, nos gustaría agradecerle que eligiera nuestro hotel SmartRental Collection Gran Vía Capital para sus vacaciones en Madrid y por la opinión que ha compartido, estamos encantados de saber que ha tenido una estancia placentera.Le agradecemos sus amables palabras sobre la ubicación del hotel. Verdaderamente nuestro hotel está situado en una zona inmejorable cerca de los principales atractivos de la ciudad y que permite a los huéspedes disfrutar del centro de Madrid.Esperamos verles de nuevo muy pronto, un cordial saludo.IsmaelSmartRental Collection Capital

Dear Xiaogang,thank you so much for your great score.Kind regards,Miguel - Front Desk

Estimada Carmen:Gracias por compartir su puntuación del hotel. Esperamos que hayan tenido una agradable estancia y hayan disfrutado su tiempo en Madrid.Un cordial saludo,IsmaelSmartRental Collection Capital

Dear Harald:Thank you for your review! We hope to see you again soon, and hope that you enjoyed your stay with us.Kind regards,IsmaelSmartRental Collection Capital

Thank you for the great feedback of your recent holiday experience at our hotel, guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Once more, thank you for sharing your experience with us and look forward to serving you again soon.Best regards!Ismael SmartRental Collection Capital

Dear Ann:Thank you for the great feedback of your recent holiday experience at our hotel, guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.We will like to thank you again for sharing your feedback, we will love to see you again in the future.Kind regards,IsmaelSmartRental Collection Capital

Dear Kathy,Firstly, we would like to thank you for the lovely review you shared following your recent visit to our SmartRental Collection Gran Via Capital hotel and we are delighted to read that we were able to match your holiday expectations. We really hope to see you again in the future, kind regards!IsmaelSmartRental Collection Capital

Dear Marie,thank you so much for your great score.Kind regards

Dear Mirla: Thank you very much for leaving these wonderful comments, we are delighted that you enjoyed your stay among us. We appreciate your kind words about our location. Undoubtedly, our hotel is located in an unbeatable area very close to the main attractions of the city and allows our guests to enjoy the center of Madrid.Once more, it was a pleasure having you and we hope to see you again very soon.Best regards,IsmaelSmartRental Collection Capital

En primer lugar, nos gustaría agradecerle que eligiera nuestro hotel SmartRental Collection Gran Vía Capital para sus vacaciones en Madrid y por la opinión que ha compartido, estamos encantados de saber que ha tenido una estancia placentera.También estamos muy contentos de leer que estuvo satisfecho con la comodidad de la habitación en la que se alojó y estamos agradecidos por la alabanza a la belleza de nuestras habitaciones destinadas a garantizar una estancia inolvidable.Por último, agradecemos de nuevo su comentario y esperamos verles de nuevo en un futuro.Un saludo,IsmaelSmartRental Collection Capital