We arrived at the hotel about 10 am, exhausted from a flight from the United States. We were immediately given our room, no reminding us that check in is at 2:00 pm, as it admittedly is. We were ready to pay extra for early check in because we were so tired but it never got to that point. SO GRATEFUL! Also, I forgot to print our train tickets before we left home. I was able to print them at the hotel at no charge. Breakfast buffet was plentiful. Loved everything about this place. ❤️