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モーテル 6 ワーナー ロビンズ ジョージアの口コミ

2 out of 5
モーテル 6 ワーナー ロビンズ ジョージア
1440 Watson Blvd, Warner Robins, GA

口コミ

4.6
評価 10 - 133 件の口コミ中 20 件が非常に良い" "
評価 8 - 133 件の口コミ中 13 件が良い" "
評価 6 - 133 件の口コミ中 16 件が普通" "
評価 4 - 133 件の口コミ中 21 件が不満" "
評価 2 - 133 件の口コミ中 63 件が非常に不満" "

4.8/10

清潔度

5.8/10

スタッフとサービス

4.0/10

設備とサービス

4.4/10

施設のコンディションと設備

4.4/10

環境への配慮

口コミ

4/10 (不満)

Robert

出張, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Price was good and affordable. You get what you pay for. Two doors down they were smoking a lot of weed.
2024 年 4 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Robert,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 (非常に不満)

Katoya

家族旅行
気になった点 : 施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Laura

2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Tamika

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
quiet
2023 年 10 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you for the perfect rating!!Nancy Y.#Team6

4/10 (不満)

Robert

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Maintenance obviously not taken care of for years. It's a bed a mangy shower and a TV. Bring your own shampoo!
2023 年 10 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 10 月 27 日)
Hi Robert,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

2/10 (非常に不満)

Gezina

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Requested a bottom floor room. Was told none were available. The room I was given Was bare. No lamps, no coffee maker or drawers for clothes. Horrible experience so far….
2023 年 8 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 8 月 8 日)
Hi Gezina,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 (非常に良い)

Douglas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 1 泊滞在

2/10 (非常に不満)

Jerome

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The place was dirty the sheets had blood stans on them we didn't have any hot water that place was disgusted
2023 年 6 月に 5 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 7 月 12 日)
Hi Jerome, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

4/10 (不満)

Ursula

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Bad motel 6
When we arrived checking in was fine but there were 2 people outside our room window talking on a cell and smoking when I asked to be moved was told they were full and had no more rooms. When we walked into the room there was missing wood slats on the floor and in the shower broken and missing tile. The tub the enamel was peeling off.
2023 年 5 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2023 年 6 月 15 日)
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 (不満)

Logan

出張
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Not so good of a stay.
I checked in later in the evening. The front desk person put me in a handicap room that smelled like a smoking room. I am neither of those. Too tired to ask for a change.
2023 年 5 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 6 月 7 日)
Hi Logan,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 (非常に不満)

Eric

出張, グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Bad side of town
2023 年 5 月に 3 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 6 月 1 日)
Hi Eric, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

6/10 (普通)

Jeannie

2023 年 3 月に 1 泊滞在

2/10 (非常に不満)

Latrice

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 3 月に 1 泊滞在

10/10 (非常に良い)

Erika

Sleep
2023 年 3 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 4 月 4 日)
Hi Erika,Thank you for the perfect rating!Lilith#Team6

2/10 (非常に不満)

Hailey

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 3 月に 1 泊滞在

2/10 (非常に不満)

Takeisha

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 3 月に 2 泊滞在
Nancy Y.からの返信 (投稿日 : 2023 年 3 月 16 日)
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 (非常に不満)

Maria

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I was desperate to find a hotel close to the hospital my mother was staying in. However, this hotel had no covers one the bed, only sheets. No microwave and refrigerator, as stated on the travelcity.com. The room and property was dirty and in a bad area. Not safe for family thats all I can say
2023 年 2 月に 1 泊滞在

10/10 (非常に良い)

Robert

2023 年 1 月に 7 泊滞在

10/10 (非常に良い)

Latrica

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Oh the rooms are So Clean and the Staff are so professional and nice.
2023 年 2 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 2 月 9 日)
Dear Latrica,Gee, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Dan J.#Team6

6/10 (普通)

Sharon

気になった点 : 設備とサービス、施設のコンディションと設備
You get what you pay for. This place was adequate. Badly in need of skilled remodeling. Very old, chipped & stained bathtub. Deteriorating painted ceramic tile tub surround. Only tiny bar soap provided with very thin, rough towels. Plunger beside toilet! Tv did not have major networks like CBS. Mute on the remote was not working. Neither was the phone to front desk. Neighboring rooms were loud & inconsiderate after 10 pm. It was the cheapest price for a room in town for a reason.
2023 年 1 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 2 月 9 日)
Dear Sharon,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Dan J.#Team6

10/10 (非常に良い)

Takeisha

良かった点 : スタッフとサービス
気になった点 : 清潔度
2023 年 1 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 2 月 9 日)
Dear Takeisha,Ten out of ten?! We’re blushing. Thanks for your review, we really appreciate the support. Dan J.#Team6

2/10 (非常に不満)

Gregory B

出張
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The plus is the property was located less than a mile from where i was meeting. I arrived at 4am, the clerk tried to charge me again even though i booked through Expedia. The BED BUGS woke me up at 7a. The shower was dirty and black smut came from the water. I told the front desk and have yet to hear from the manager.
Brand Experience Teamからの返信 (投稿日 : 2022 年 11 月 14 日)
Hi Gregory,We take bed bugs reports very seriously and sincerely apologize for your experience. Please know that we are on high alert regarding all reports of pest and are mindful to monitor our rooms in order to address and treat for any issues if we discover them. Thank you again for bringing this matter to our attention and we appreciate your patronage. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us.Maz K.#Team6

4/10 (不満)

Terry

2022 年 10 月に 2 泊滞在

8/10 (良い)

James

2022 年 10 月に 1 泊滞在

2/10 (非常に不満)

Misty

2022 年 10 月に 1 泊滞在

2/10 (非常に不満)

David

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Never Again
First I'd like to say the office people were very nice but... I usually stay away from negative reviews but I'm doing this to help other travelers stay away. I've travelled for work and personal for decades and this was the worst room I've had in north america. No shower handle to turn on shower, no remote control for the TV. only 1 towel in the room. The inside door handle was broken and I was scared I'd be locked inside the room. The floor had missing hardwood, trip hazard. All night people were outside my room getting high and laughing. The pillows.. um 1/2 of a pillow. I'm not sure there. The room was like wow. I'd pay 10 dollars to stay there not 75. Stay away.
2022 年 10 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2022 年 11 月 14 日)
Hi David,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 (非常に不満)

Jessie

出張, 家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I didn't stay
2022 年 10 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2022 年 11 月 14 日)
Hi Jessie,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 (非常に不満)

Jessica

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
2022 年 8 月に 1 泊滞在

2/10 (非常に不満)

David

2022 年 8 月に 3 泊滞在

2/10 (非常に不満)

Kyle

2022 年 7 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2022 年 11 月 14 日)
Hi Kyle,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 (普通)

DANIEL

2022 年 6 月に 3 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2022 年 11 月 14 日)
Hi Daniel,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 (非常に良い)

Eliana

出張
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 6 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2022 年 7 月 18 日)
Hi Eliana, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

6/10 (普通)

Kenia

2022 年 4 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2022 年 5 月 12 日)
Hi Kenia, Thank you for the positive review! Lilith #Team6

6/10 (普通)

David

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I would have to say that the pool area was the best part of this property
2022 年 3 月に 1 泊滞在
Vinny からの返信 (投稿日 : 2022 年 4 月 5 日)
Thank u for taking your time to respond us. We appreciate your time and business. Please come again and we will try our best to give u very good service.

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2022 年 2 月に 1 泊滞在
Vinnyからの返信 (投稿日 : 2022 年 3 月 4 日)
Thank you for your respose, we can try our best to give a good experience to our guest and we thanks for your time and response that help us to improve our quality service and future experience of guest.

8/10 (良い)

Joseph

出張
良かった点 : スタッフとサービス
2022 年 2 月に 1 泊滞在
Vinay からの返信 (投稿日 : 2022 年 3 月 4 日)
Thank you for your respose, we can try our best to give a good experience to our guest and we thanks for your time and response that help us to improve our quality service and future experience of guest.

2/10 (非常に不満)

Larhoda

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The tiles were cracked in bathroom, rags were dirty looking. This is the worst looking place I’ve ever stayed. Shut this place down!!
2021 年 10 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2021 年 11 月 9 日)
Hi Larhoda, We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 (非常に不満)

Joseph、Lithonia

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Outlets in room 207 not working. No towels, rags or soap was present in the room. Huge hole in the wall where someone slammed the door. Cracks in the bathroom floor. The smoke alarm was removed, and there were no alarm clock in the room. I will never stay at this motel 6 ever again
2021 年 10 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2021 年 11 月 9 日)
Hi Joseph, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 (非常に不満)

Grady

気になった点 : スタッフとサービス
I was there 45 minutes n never got help with just getting a key or card for the room. The night attendent was rude so i just back home. Paid for a room i couldnt get acces to. Never again
2021 年 10 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2021 年 11 月 9 日)
Hi Grady, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

2/10 (非常に不満)

ELLEN

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
This is the worst place I have ever stayed. The room and everything around the building had a terrible smell to it. The non-smoking rooms smelled cigarettes smoke. There was no coffee maker in the room and the TV had horrible reception. The ice maker didn't even work!! The only good thing I can say about this place, is the lady that helped to set the front desk when we checked in was very nice. Would never stay here again!!
2021 年 9 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2021 年 11 月 9 日)
Hi Ellen, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 (非常に不満)

Ray

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It took 40 mins to check in because the staff could not run the computer, finally they got the manager would still had trouble. Yes, I had made a reservation. We get to the room and it`s under renovation. I got back to the front desk, get another room.....NO TOWELS and the room looks crappy. No ice machine around I could see. The worst stay ever at a hotel/motel
2021 年 7 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2021 年 11 月 9 日)
Hi Ray, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the issues you describe are an exception to our guest commitment and as such, we apologize. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 (非常に不満)

Richard

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Never stay in hotel
The bed looked as if it was a roll out bed, bathtub was not userable, holds in wall
2021 年 8 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2021 年 11 月 9 日)
Hi Richard, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

4/10 (不満)

LaQuana

出張, カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I didn't like anything about it.
2021 年 8 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2021 年 11 月 9 日)
Hi LaQuana, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

6/10 (普通)

Billieq

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2021 年 8 月に 3 泊滞在

2/10 (非常に不満)

Alicia

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nothing
2021 年 8 月に 3 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2021 年 11 月 9 日)
Hi Alicia, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lied about the nightly room rate and overcharged for the room.
2021 年 8 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2021 年 11 月 9 日)
We are disappointed to learn that we fell short of your expectations and we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 (非常に不満)

Alejandro

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 8 月に 1 泊滞在

2/10 (非常に不満)

Hye

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Never go there
2021 年 8 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2021 年 11 月 9 日)
Hi Hye, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 (非常に不満)

Elizabeth

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Horrible; no A/C; the floor was sinking like walk on raft couldn’t take left after a few hours, you should have a warning sign; transients living on property (I am a single female) felt unsafe.
2021 年 7 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The front desk was friendly, but the room was the worst. There were roaches in the room. The floor seems like the room was flooded at some point and was never replaced. I was very disappointed. There was another visitor that had issues with their horn which was going off every hour in the night!!!
2021 年 7 月に 3 泊滞在