Dear Guest, Thank you for the score. We hope to welcome you back in the near future. Kind regards Resort Team

Dear Eri, Thank you for taking the time to share some feedback with us and future guest. Always help pre-booking some dinner and activities if you know what you wish to do and when exactly you wish to eat. Our reservations team is happy to assist ahead of your arrival to make it easier. Looking forward to welcoming you back in the near future. Kind regards, Centara Team

Dear K.H, Thank you for taking the time to share some feedback with us. Looking forward to welcoming you back in the near future. Kind regards, Centara Grand Maldives Team

Dear K, Thank you for your feedback and it's a pleasure to be our guest. Sincerely,

Dear Yokohama, Dear Dusty, Warm greetings from Centara Grand Island Resort & Spa Maldives. Wow! This is sweet and funny! Thank you for taking time to convey this beautiful feedback and thank you so much for staying with us at Centara Grand Island Resort & Spa Maldives. We have already passed your feedback to our team and they are so glad to hear that you loved your experiences with us. We are so glad to hear that you loved our choices of menus and enjoyed everything with us. We appreciate your trust in us and there is nothing more rewarding than to see a happy guest for us and we are continuously striving to improve and we are desperate to get an opportunity to serve you again. Once again many thanks for this beautiful feedback and appreciating our resort. We look forward to welcome you back at Centara Grand Island Resort and Spa for another memorable experience soon. Sincerely, Team Centara Grand Island Resort & Spa Maldives

Dear Sir/Madam, Warm greetings from Centara Grand Island Resort & Spa Maldives. Thank you for taking time to convey your feedback and thank you so much for staying with us at Centara Grand Island Resort & Spa Maldives. We have already passed your feedback to our team and we believe they would strive harder to deliver better quality service. We are sad to hear that your stay with us was less than perfect and the weather was a bit unfortunate. We are continuously striving to improve and we are desperate to get an opportunity to serve you again. Once again many thanks for this beautiful feedback and appreciating our resort. We look forward to welcome you back at Centara Grand Island Resort and Spa for more memorable experience. Sincerely, Team Centara Grand Island Resort & Spa Maldives

Dear Himayu, Greetings from Centara Grand Island Resort & Spa Maldives. This is awesome, thank you so much for taking time to convey this beautiful feedback on our resort and thank you so much for staying with us at Centara Grand Island Resort & Spa Maldives. Our team is so delighted to hear that your experience with us was amazing for you. Our staff is so happy and we believe that this feedback would encourage them team more to strive harder to deliver better quality service. It is great to hear that you think that you and your family loved all the activities you experienced and the restaurants provided you to your expectation. For us, it is always an achievement to hear that we delivered to your expectation. Yes! this is what we strive to provide to our guests, that is, to deliver an experience that is beyond your expectation. Once again many thanks for the wonderful feedback and we look forward to welcome you back again at Centara Grand Island Resort and Spa for another memorable experience. Sincerely, Team Centara Grand Island Resort & SPA Maldives

亲爱的家人，真是一个伟大的审查，哇！阳光明媚的问候中央格兰德岛度假村马尔代夫。这是一个很高兴有你陪我们，非常感谢你的盛情综述根据您的美妙体验，在中央格兰德岛度假村，马尔代夫。感谢您确认您的住宿的积极因素。我们作为一个团队都非常的您的意见赞赏。我们很高兴与大家分享我们的团队所有这些美丽的意见。我们期待着欢迎您回到我们的度假村again.Thank您

亲爱的家人，真是一个伟大的审查，哇！阳光明媚的问候中央格兰德岛度假村马尔代夫。这是一个很高兴有你陪我们，非常感谢你的盛情综述根据您的美妙体验，在中央格兰德岛度假村，马尔代夫。感谢您确认您的住宿的积极因素。我们作为一个团队都非常的您的意见赞赏。我们很高兴与大家分享我们的团队所有这些美丽的意见。我们期待着欢迎您回到我们的度假村again.Thank您

Dear family, What a great review, Wow!!! Sunny Greetings from Centara Grand Island Resort and Spa Maldives. It has been a pleasure to have you with us and thank you very much for your kind review based on your wonderful experience at Centara Grand Island Resort and Spa, Maldives. Thank you for acknowledging the positive elements of your stay. We as a team are very much appreciative of your comments. We are happy to share all these beautiful comments with our team. We are looking forward to welcoming you back to our resort again.Thank you

Dear Kristy,Greetings from Centara Grand Island Resort & Spa Maldives.Thank you for writing such a positive review on Trip Advisor.It is such a pleasure for us to deliver special moments to our guests, and we feel privileged to work in such a wonderful setting where "paradise" is just within our backyard, and to be able to add our “amazing touch” every day and thank you for mentioning our wonderful colleague Amanulla from the Housekeeping Department, he is truly a gem in our team.We look forward to seeing you again soon here in paradise.Be well and stay safe.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Alessandro,Greetings from Centara Grand Island Resort & Spa Maldives.Thank you for posting your review here. It was an opportunity for us to understand your needs and concerns while you were still on the island.Indeed, there are some concerns about the communication which could have been avoided, and we appreciate the comments on how the situation was handled. We could certainly do better or adjust our process by knowing the needs, understanding from the experience or suggestions of our guests.As we take all feedback seriously and have investigated the issues you raised with our team, we assure you that this is not the kind of experience we want our guests to have.Once again, please accept our apologies for any inconvenience caused. Even, if you may not consider giving our resort another chance in the future, we will always be glad to welcome you once again.Stay safe and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Gareth,Greetings from the island paradise of Maldives!What fabulous messages, thank you, they tell the story of your stay!We are thrilled to read your review, and thank you for sharing, particularly as you call our staff from various sections who are by nature are very kind- and warm-hearted individuals. They are also amongst our most celebrated team members in the resort and thank you for mentioning Nabil and Islam.Lastly, we hope we will have the opportunity to welcome you back to Centara Grand Maldives again one day soon.Wishing you a blessed year ahead. Be well and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Raad,Greetings from Centara Grand Island Resort & Spa Maldives.Regret to note that we could not verify your low rating based on this lack of information pertaining to this review.We would be happy to assist should you have any further inquiries needed from our end.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Marcelo Curvello Araujo,Greetings from Centara Grand Island Resort & Spa Maldives.Thank you so much for your wonderful remarks. It’s always a pleasure to have you as our guest, and we hope that you have reached home safely.We truly hope that you have enjoyed your holiday in one of the world's most beautiful destination. It feels great to know that you had embraced the natural beauty of the island and complimented the extra warmth of a genuine Thai and Maldivian welcome from our colleagues and thank you for mentioning Monir, our staff from the Housekeeping Department.Until then, stay safe, take care and have a blessed year ahead.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Luca,Greetings from Centara Grand Island Resort & Spa Maldives.We thank you for sharing your 4-star rating here.In the meantime, be well and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear ROSHNI,Greetings from Centara Grand Island Resort & Spa Maldives.We thank you for sharing your 3-star rating here.In the meantime, be well and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear andrea,Greetings from Centara Grand Island Resort & Spa Maldives.Thank you very much for taking the time to share your experiences of your recent visit to our little paradise. We are thrilled that you enjoyed your stay and felt compelled to spread the word about our resort and thank you for mentioning our colleagues, Rohit and Babu for their personalized service and hospitality.On another note, we're terribly sorry to hear that you had a negative impression that we don't have common public computers for guest usage. In fact, we do provide access to a public computer and printing facility at the Island Club lounge. We are sorry if this information was not given to you by our team members at the Reception.Hoping all is not lost and that we will have a chance to welcome you back in the near future.Regards,Centara Grand Island Resort & Spa Maldives Team & Management

Dear Chinmay,Thank you for your amazing review of your recent visit to Centara Grand Island Resort & Spa Maldives.We look forward to welcoming you back, for the next chapter in your Centara WOW moments.Wishing you and your family a great New Year ahead.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear toru,Greetings from Centara Grand Island Resort & Spa Maldives.Thank you very much for taking time to write in your positive impressions of your recent stay. We truly enjoyed having you on our island and glad to hear that you enjoyed every aspect of our services. We are so proud to have such a great team and thank you for recognizing their efforts as well.We look forward to seeing you again soon.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Luke, Greetings from the island paradise of Centara Grand Maldives.We are extremely pleased and humbled to know that you had the most wonderful island paradise escape with us here at the resort. Indeed, our island is most exceptional, and no aspect is overlooked when it comes to ensuring maximum comfort for our guests.The Centara team is made up of amazing individuals who come together and work as a team to deliver the most memorable experience for all our guests and we thank you for mentioning our colleagues here namely Afsal, Sunny and Chef Justin for all their exceptional service delivery.It was a delight to have you with us, and we look forward to welcoming you back to the island of your own making soon.Stay safe and be well wherever you are now.From all of us,Centara Grand Island Resort & Spa Maldives Team and Management

Thank you for the feedback, Look forward to see you again

Dear Evelyn,Warm greetings from Centara Grand Island & Spa Maldives and thank you for the five-star review. We greatly appreciate your wonderful feedback.All of us are overjoyed to know that you were blown away by your experience and also it was so gratifying to read the highlight of so many different aspects of your stay with us; mentioning you felt happy and safe, clean, great food and most importantly how wonderful our team has been and thank you for mentioning Hassan from Best Dives Maldives.We are so glad you had a wonderful time with us during your stay and hope to welcome you back very soon!Stay safe and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Toni, Thank you for the amazing recommendation and for tagging us as a 5-star rating on Expedia. We truly hope that you have enjoyed your holiday in one of the world's most beautiful destinations. We are truly happy that we have made this possible during your stay. Your positive impressions and feedback will be shared with the rest of the team especially to all those mentioned here as this will inspire even more to offer uniquely personal and memorable experiences. Once again, our sincere appreciation and hope to welcome you back again for another amazing Maldivian experience. Stay safe and be well. Regards, Centara Grand Island Resort & Spa Maldives Team and Management

Dear Dewei, Thank you for the full rating and you made our day.Once again, our sincere appreciation and hope to welcome you back in the near future for another amazing Maldivian experience.Stay safe and be well.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Wing Cheong,Thank you for the full rating and you made our day.Once again, our sincere appreciation and hope to welcome you back in the near future for another amazing Maldivian experience.Stay safe and be well.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear leonardo,Warm greetings from paradise, Maldives!Thank you for sharing your fabulous experience with us and for sharing this to Expedia readers and travelers looking for the perfect resort holiday destination.We are so grateful to know that our team have succeeded in exceeding your expectations. We will certainly share your positive comments to Anurag, Sunny and Habib for taking special care of you who undoubtedly made a difference in your stay.Thank you once again for recommending us so highly. We would be happy to welcome you back to the Centara Family very soon.Wishing you and your family a blessed year ahead. Stay safe and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Vineshkumar, Greetings from Centara Grand Island Resort & Spa Maldives.We hope that you have reached home safely and really appreciate your positive feedback on us.What an honor it is to be among your favorite destination. The entire Centara family appreciate your thoughtful words to our resort, and we hope we will continue to be your first thought when planning for your trips to come.We look forward to hosting you again soon for another fantastic experience, and we would like to take this opportunity to express our gratitude and appreciation of your support towards our Thai brand.Stay safe and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Justin,Thank you very much for choosing to stay with us at Centara Grand Maldives and for posting this rating on Expedia.Thank you once again for your rating. We look forward to welcome you back again.Stay safe and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Udo,Sunny greetings from Centara Grand Island Resort & Spa Maldives.Thank you so much for the time taken to share your vacation experience at Centara Hotels and Resorts collection. We are simply overwhelmed to learn that you had one of the best vacations with us. From the wonderful location, food choices, service from all over the resort and especially the personalize service given by Stefania, Ivan, Sven, Anish and Chef Masud who had exceeded your expectations, and we thank you for the recognition given to all of them.We hope that Centara Grand Maldives will remain as the destination of your choice whenever your travel plan brings you back to the Maldives.In the meantime, stay safe and be well.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Richard,Thank you very much for choosing to stay with us at Centara Grand Maldives and for posting this rating on Expedia.Thank you once again for your rating. We look forward to welcome you back again.Stay safe and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Ailene R,Greetings from Centara Grand Island Resort & Spa Maldives.We thank you for sharing your amazing feedback here on Expedia.We are truly pleased to read your positive comments and we wish to assure you that we will not miss to thank our colleagues who had all made your visit a memorable one.Thank you once again and we look forward to welcoming you back to our little slice of paradise soon.In the meantime, be well and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Mark,Thank you very much for choosing to stay with us at Centara Grand Maldives and for posting this rating on Expedia.Thank you once again for your rating. We look forward to welcome you back again.Stay safe and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Lana,Greetings from Centara Grand Island Resort & Spa Maldives.We hope that you have reached home safely and really appreciate your feedback on us and for allowing us to respond to your comments here.First of all, please accept our heartfelt apologies for the inconvenience that you have experienced during your stay with us. We would like to personally assure you that our guest's health, safety and wellbeing is our utmost priority and we have taken the necessary steps including following all the mandatory guidelines and safety protocols set by the Health Protection Agency (HPA) and the Government of Maldives.We have checked with our Front Office team that you had communicated with, and sadly we did not find any records of developed symptom, or any illness reported to the resort Doctor. Hence, a proper investigation could have been initiated during your stay. Should our team had been notified earlier regarding the severity of your condition, we would have offered further medical assistance and/or laboratory testing immediately. We would like to clarify that our water safety monitoring and water bottle disinfection process was maintained as per the standards, records were available and verified. Our external monthly analysis report did not indicate presence of any pathogens in the drinking water. A large volume of water bottles were distributed to different outlets and villas within that period and if the suspected source was the bottled drinking water, the outbreak would have been massive considering the occupancy and water consumption at that time. We do however sincerely hope that you have since fully recovered from this ordeal and that this matter has not too severely overshadowed your time with us.We appreciate your feedback and certainly hope that the above concerns communicated will not deter from your future stays with us. In addition, hopefully it clears the points for future guests who is considering visiting our lovely island resort and team.On another note, we also would like to thank you for highlighting the pristine beauty of our island and the kind hospitality extended by our team members.On behalf of all of our colleagues on the island, we would like to wish you and your loved ones a healthy and safe year ahead. See you again soon.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Katrina,Thank you very much for taking the time to share the highest rating for us following your recent stay here at Centara Grand Maldives.We are looking forward to extending another Centara experience with you, here on our chic paradise once again in the near future.In the meantime, stay safe!Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear WAKANA,Greetings from Centara Grand Island Resort & Spa Maldives.Thank you for taking the time to share this excellent rating. We are happy to hear that you have enjoyed our resort experience, the professional hospitality and appreciated the positive attitude of the team. We are glad you had a wonderful time with us during your stay and hope to welcome you back very soon.Stay safe and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Mark,We were all delighted reading your review here on Expedia. From all of us at Centara Grand Maldives, a very sincere thank you for taking the time to post such an overwhelming review of your experience with us.It was indeed a pleasure being your host during your recent island getaway in our little piece of paradise and we hope to see you again soon.Stay safe and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Scott,Greetings from Centara Grand Island Resort & Spa Maldives.With so many great places to choose from, it’s an honor that you decided to select Centara Grand and it sounds like we have made a great first impression. We are so pleased to hear you found our product and services to your liking as we are committed to providing high-quality customer service, and thank you for mentioning our colleague, Chanapha from the Reception for her competent service.We look forward to seeing you again soon.Stay safe and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management

Dear Daniel,Greetings from Centara Grand Island Resort & Spa, Maldives.We really appreciate you taking the time out to share your experience with us. We thank you for your comments regarding our customer service and that our staff members take their roles in our industry to provide the quality customer service that our guests expect.We hope that you have taken some amazing experiences and everlasting memories from this island. Nevertheless, we look forward to welcoming you again in the future.Wishing you a safe and healthy year ahead.Regards,Centara Grand Island Resort & Spa Maldives Team and Management