「I showed up at the property with a reservation. The booking system was down, so they called the IT department who said it would be up in 30 minutes. I gave them 45 minutes and it was still down. Meanwhile, they did not even offer me a chair to sit on.
I offered to give them cash to get a room and they refused it. Perhaps they needed the IT system to be up in order to generate a key code code. They did say there were a couple other hotels withing walking distance - I did not have a car....
「I showed up at the property with a reservation. The booking system was down, so they called the IT department who said it would be up in 30 minutes. I gave them 45 minutes and it was still down. Meanwhile, they did not even offer me a chair to sit on.
I offered to give them cash to get a room and they refused it. Perhaps they needed the IT system to be up in order to generate a key code code. They did say there were a couple other hotels withing walking distance - I did not have a car....
James