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OYO The Chiltern Hotel

3.0 star property
Travelers can enjoy the best of both worlds at this central hotel, unwinding at the rooftop bar after an energizing workout in the fitness center

Choose dates to view prices

Located in the heart of town, OYO The Chiltern Hotel welcomes guests with its restaurant and bar. The terrace offers a relaxing spot, and the gym helps you stay active. Rooms have WiFi, and the hotel provides luggage storage and meeting facilities, ensuring guest satisfaction.

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

1 bedroom, desk, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

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1 bedroom, desk, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2

View all photos for Standard Family Room For 4

1 bedroom, desk, free WiFi, bed sheets

Standard Family Room For 4

  • Sleeps 4

View all photos for Standard Twin Room

1 bedroom, desk, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, desk, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Triple Room

1 bedroom, desk, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
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About the neighborhood

Map
LU4 9RU, England, Luton, Waller Avenue

What's nearby

  • Kenilworth Road Stadium - 2 min drive - 1.7 km
  • Genting Casino Luton - 4 min drive - 2.6 km
  • Warner Bros. Studio Tour London - 23 min drive - 30.1 km
  • Wembley Stadium - 44 min drive - 54.8 km
  • Windsor Castle - 52 min drive - 66.2 km

Getting around

  • Leagrave Station - 19 min walk
  • Luton Airport (LTN) - 16 min drive

Restaurants

  • ‪T’z Treats - ‬10 min walk
  • ‪Alankar Restaurant - ‬2 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Pizza Hut - ‬2 min drive
  • ‪Nando’s - ‬8 min walk

About this property

OYO The Chiltern Hotel

Property highlights
Take advantage of dry cleaning/laundry services, a bar, and a restaurant at OYO The Chiltern Hotel. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • English breakfast (surcharge), self parking (surcharge), and luggage storage
  • Smoke-free premises and a 24-hour front desk
Room features
All 97 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and room service.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Self parking on site (surcharge)
  • Limited onsite self parking

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 10.50 for adults and GBP 10.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chiltern Restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's breakfast is served in guestrooms.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10.5 for adults and GBP 10.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Chiltern Hotel
Chiltern Hotel Luton
Chiltern Luton
Hotel Chiltern
The Chiltern Hotel Hotel
The Chiltern Hotel Luton
Chiltern Hotel Luton Airport
The Chiltern Hotel Hotel Luton

Frequently asked questions

Is OYO The Chiltern Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at OYO The Chiltern Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at OYO The Chiltern Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is OYO The Chiltern Hotel located?

Situated in Luton, this hotel is within 3 mi (5 km) of Kenilworth Road Stadium, Genting Casino Luton, and Cineworld Luton. Luton Mall and University of Bedfordshire are also within 3 mi (5 km). Leagrave Station is 19 minutes by foot.

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Reviews

OYO The Chiltern Hotel Reviews

6.4

6.6

Cleanliness

6.2

Location

7.2

Staff & service

5.4

Eco-friendliness

5.8

Property conditions & facilities
Rating 10 - Excellent. 85 out of 584 reviews
Rating 8 - Good. 172 out of 584 reviews
Rating 6 - Okay. 143 out of 584 reviews
Rating 4 - Poor. 98 out of 584 reviews
Rating 2 - Terrible. 86 out of 584 reviews

Reviews

10/10 Excellent

Mercy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room Friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

russell

Liked: Cleanliness, staff & service
large easy parking,
Stayed 1 night in Nov 2025

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to get to and local facilities are nearby.
Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking, quick check in, excellent stay before our flight from luton.
Stayed 1 night in May 2025

10/10 Excellent

Vitor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price very good place
Stayed 1 night in May 2025

8/10 Good

Stella

Check in was really easy as front desk is staffed. Corridors on the way to the room I did notice quite a few bleach stains on the carpets, but the room itself was clean. Close by places to eat and a bar downstairs. Parking for the night of our stay and also able to leave the car there for the duration of the holiday but paying a small fee which was really convenient.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

It was an amazing stay and the staff were friendly.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay 6-7th Sept 2025

One night stay in Luton. Hotel was easy to find. Large free car park. Quick check in. Clean room. Comfy bed. Aircon.
Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Friendly staff but the worst bed ever

Old hotel in dire need of refurbishment. Staff were friendly and helpful but it was without a doubt the worst bed I have ever slept on.
Stayed 1 night in Aug 2025

8/10 Good

Iram

Liked: Staff & service
Disliked: Amenities
Quick check in and ok for 1 nights stay. Not much interaction with staff and not many facilities available
Stayed 1 night in Jul 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Am sooo hapyyyy room is very clean and safe place
Stayed 1 night in May 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean and adequate but no dining facility
Stayed 1 night in May 2025

4/10 Poor

Gulnar

Staff at check in to be more experienced and polite to visitors
Stayed 1 night in May 2025

10/10 Excellent

Algony

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the rooms but didn’t like waiting at the reception without being attended to as there was nobody
Stayed 1 night in Jul 2025

10/10 Excellent

Hussnain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 1 night in Feb 2025

4/10 Poor

Gareth

Disliked: Property conditions & facilities
Was only staying for a quick cheap stop on the way to London for a late check in and early start. Disappointed as the bar closes at 7 and that was one of the factors we decided to stay as we could just pop the bar when checking in for a quick drink before heading to bed for the early start. Price reflected hotel, room and decor but suited what we needed bar the bar being closed which was expected to be open.
Stayed 1 night in Jun 2025

6/10 Okay

Timothy

Disliked: Cleanliness, property conditions & facilities

Avoid!!!

This hotel should genuinely not be open to the public as it is clearly currently being used for housing refugees.
Stayed 1 night in Dec 2024

4/10 Poor

Mark

Liked: Room comfort
Really noisy neighbours (other guests). Not sure if this is a migrant hotel, but the guests were not very considerate, didn’t speak or understand English and were quite rude tbh. Stayed here for 2x 4 nights visits and will definitely NOT be staying again when in the area!!
Stayed 4 nights in Jan 2025

2/10 Terrible

Verified traveler

Disgusting place

This hotel should not be allowed to be open to the public, it's full of homeless people, refugees and when we came back to get our car as we didn't feel safe leaving our car their so we didn't even stay, the reception area was taken over by about 20 people praying on their mats and looked insulted we had walked in. Disgusting hotel and not a safe feeling at all.
Stayed 1 night in Feb 2025

2/10 Terrible

Kea

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel horrible

Awful This is a grotty hotel and is used as a homeless housing placement - People have to live somewhere but this hotel shouldn’t be sold as a 3 star with restaurant and bar and there isn’t either. A bit of an experience and didn’t feel safe tbh
Stayed 1 night in Dec 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

We booked to stay as we had a very early morning flight to Italy from Luton airport. Our flight was changed against our knowledge and wishes to another day, also to an early morning flight and the hotel refused to change our booking for a different day. We left the Uk earlier then expected so we’re not in the UK to use the room on the originally booked date that they would not refund or change the date even for a extra fee so we lost the price of the room and had to book and pay for another hotel as we were not giving this hotel any more money for the night before we did actually fly. Very bad service waste of money would never book again
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was so run down and dirty I left

I didn't actually stay the night in the end after checking in and going to the room it was clear the hotel needs alot of work it's old dirty everything is dusty or covered on marks honestly the single worst hotel experience I have ever had I actually couldn't bring myself to stay I then booked into the Travelodge up the road
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shower door fell off

Worst hotel i've stayed in, in my life and i work away most weeks. It started with check in where i was asked for my driving licence so he could make a copy (never been asked for that before). Then told reastaurant was closed although its advertised as breakfast and dinner restaurant (arrival time 6.45pm). The bedroom was dirty, the shower door fell off when i tried to close it, the bed was so hard and lumpy it was like sleeping on a wooden door. Lots of road noise because window wouldn't close properly. Needless to say i wont be booking in anymore even though ivl've just landed a big contract very close by.
Stayed 1 night in May 2025

2/10 Terrible

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Unclean, smelt profusely bad and no facilities was usable. Very disappointed in the hotel as online it appeared exquisite. Could not get a drink or a meal. All closed when i returned from the hospital at 9pm No staff around. The double bed was 2 singles pushed together. The bedding was soiled and also the towels. The hotel smelt very foisty
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service, dusty rooms with a horrid smell

The stay was overall disappointing. When I arrived, I was told I could not check in due to "computer issues" and that I would have to wait. This took around 20 minutes to resolve, and even then was only rushed because I prompted the receptionist. The corridors smelled of smoke, and felt like a construction site in parts. The room itself smelled of smoke too. It was dusty, with a large amount of dust settling on surfaces just overnight. The room was cold on entry, as the window had been left open. The bed was comfortable, but that was the only plus. The shower tray was missing too.
Stayed 1 night in May 2025